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External reviews

621 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jeanette M.

A solution to our learning needs

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
Docebo has provided us the tools we need to educate our staff, our Member Organisations (MOs) and the MOs members all in one system. The flexibility to provide users unique experiences based on various options has been vital to our success.
What do you dislike about the product?
While Docebo provides quite a bit of flexibility, with our federated model, the system isn't flexible enough in some areas. But that being said, changes/updates are being done regularly to get us toward the system setup we would prefer.
What problems is the product solving and how is that benefiting you?
Being able to educate our federation has always been at the heart of what a system needed to do. Our previous system would allow for this, but it was technically a challenge for our administration team and the admins at our Member Organisations (MOs). Some of our MOs couldn't even leverage our older system for their unique needs because it was so technically difficult.
Moving to Docebo has made it much easier for us and our MO admins to manage the user experience, and with that, we have increased the usage of our system, and users are happy...that is key - the user is happy and they return to the system now vs. abandoning it like before.


    Joshua G.

A Great Learning Management Tool

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
The way Docebo makes doing the simple things, simple. Including adding courses, sharing courses, building a page, enrolling people to courses, running reports on who has completed what courses, etc. The stuff that should be easy to do, is easy to do.

The custiomer service has been excellent. Wwatching videos in the Docebo University training tool works to a degree, but being able to to speak to someone and get live advice has been incredibly helpful.
What do you dislike about the product?
Calendar invitations are not automatically generated for an individual when they enroll onto a particular session. We are building a modular training programme that should be completely self-service, but this not being included as a basic function is very frustrating.
What problems is the product solving and how is that benefiting you?
Keeping the simple things simple, while also making more complex tasks managable, these include building multiple connected pages, linking to external content, SSO and the mobile display options


    Grace S.

Has definitely improved over the past year and fits our needs

  • May 31, 2023
  • Review verified by G2

What do you like best about the product?
I like that I can schedule ILTs for my company to facilitate real-time learning as well as the flexibility of the set up
What do you dislike about the product?
Things you would expect to happen naturally in the system have to be set up via webhook which uses a lot of technical resource time. Disappointed in the UI, but not the worst LMS
What problems is the product solving and how is that benefiting you?
We needed a platform for our customers, partners, and employees and this was one of three LMS's we evaluated that fit the bill there. I wish engagement was better on the employee standfront.


    Fred M.

The Most Beautiful LMS in the Morden Technology.

  • May 29, 2023
  • Review provided by G2

What do you like best about the product?
Docebo is very helpful and a full featured LMS interface that allows users to meet the needs of multiple departments, trainers and students. It has got the ability to customize pages and reports. Through this application and as intuitive learning management software,there's a lot of improvement and a great increase performance. With Docebo you don't need to have experience or technical knowledge to use it. Everything is cloud based.
What do you dislike about the product?
Nothing yet so far to drop as a dislike. Some slight challenges we encountered were solved by the supporting team behind this platform. Docebo meets company requirements.
What problems is the product solving and how is that benefiting you?
It has saved us money and resources. All reporting done is just but a push of a button. We no longer do the spreadsheets that consume much time and money to create.


    Sean J.

Amazing

  • May 24, 2023
  • Review verified by G2

What do you like best about the product?
Super useful to build launch and develop content quickly and effectively. Not a huge amount of upskilling required!
What do you dislike about the product?
Some of the features being blocked for power users.
What problems is the product solving and how is that benefiting you?
Helping to upskill business owners to be more successful.


    Pearl M.

Great tool to make digital learning easy and fun.

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
We use docebo broadly for our internal employees training. It's a robust platform that is very user friendly with very attractive user interface. Using docebo it's easy to manage learning plans and uploading content. It aslo able to accept different formats of e-learning courses like documents and videos. Customer support via ticketing and chat is excellent and aslo mobile app is easy to use. The reporting part is very decent and it easy to create reports.
What do you dislike about the product?
No specific weakness so far. The application has done us great.
What problems is the product solving and how is that benefiting you?
Docebo has been a very stable e-learning platform. It has very attractive user interface that is easy to navigate. Mobile app is well designed and easy to use. Technical support team is ready to assist anytime time and the application pricing is relatively fair.


    Lola N.

Docebo is a great LMS platform for medium and large companies to train their users.

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
We have been using docebo for the last two years and we have no regrets using this application. It enables us to create custom training materials where we are able to train both internal and external partners. Flexible to upload learning content and it able to support a lot of file formats. Docebo aslo supports many languages to choose from and they offer frequent updates to the application making it more stable.
What do you dislike about the product?
We have no regrets using this application. It has been very stable and we are able to conduct our internal and external training very well. Customer support has been very helpful whenever we encounter any issue.
What problems is the product solving and how is that benefiting you?
Docebo was quite easy to configure and implement. Customer support team is top notch and they are able to handle our issues very well. Docebo aslo supports various languages to choose from and they offer frequent updates to make the application more stable.


    Levy M.

Docebo Service Review

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
User management and course management. Our POCs are also very helpful in assisting with some of the challenges we encounter.
What do you dislike about the product?
Analytics and reporting features are limited and most of the time, the front end hangs up when viewing reports with large amounts of data.
What problems is the product solving and how is that benefiting you?
Centralize course repository, learner progress tracking, course compliance tracking


    Sébastien A.

Very good product with potential

  • May 19, 2023
  • Review verified by G2

What do you like best about the product?
The interface looks professional and is customizable.
The possibility to add multiple domains is a USP for us.
Our CSM (Jihane) is doing an excellent job. She is getting out of her way to push our issues internally and supports us to solve problems.
The API is very good and helps us automate many processes.
What do you dislike about the product?
Certain functionalities, like groups or automation tools, have substantial limitations. The concept of "ideas" feels like a way to park our suggestions forever.
What problems is the product solving and how is that benefiting you?
As we offer our clients the option of "white-labeling" their experience, Docebo is an integral part of our product. It is also an important USP. The performance has not yet increased significantly, but we are working on automating many processes.


    Verified User in Education Management

Very comprehensive LMS

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
One standout and highly beneficial aspect of Docebo is its capability to generate comprehensive reports and analytics. This feature plays a crucial role in empowering me to make well-informed decisions when conducting business. Through these reports, I am able to identify areas that require further improvement and effectively gauge the success of our efforts in each of these areas. Overall, this functionality in Docebo aids in enhancing decision-making and measuring the overall progress of our business endeavors.
What do you dislike about the product?
One aspect of Docebo that could be improved is its mobile application, which appears less appealing and offers limited features and capabilities compared to its desktop version.
What problems is the product solving and how is that benefiting you?
Docebo proved to be instrumental in resolving various challenges I encountered, particularly in streamlining training and development processes within my company for both employees and customers/clients, as it served as an effective Learning Management System (LMS).