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An award-winning platform which has enabled us to become an award-winnning team
What do you like best about the product?
We've been using Docebo to power our in-house learning platform, and it's been a game-changer for us. The platform's robust features, ease of use, and scalability have allowed us to deliver world-class training experiences to our global user base.
What do you dislike about the product?
Pulling data and reports is a little challenging but we are reassured that this is due to change in the coming months
What problems is the product solving and how is that benefiting you?
Docebo's team have enabled us with sterling customer support, account mananagement and new features which are improving how our company operates. During my two year tenure at my current company, our team has achieved 17 award nominations, of which we have been awarded 6 - two gold, two silver, a bronze and an overall category winner. This is a testament to the quality of the platform and how it had affected and improved our company goals in supporting our global training audience.
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the right LMS to improve your L&D Strategy
What do you like best about the product?
user friendly
customization
a lot of content available in several languages that cover different topic.
multilanguages
branded app
easy to implement
customization
a lot of content available in several languages that cover different topic.
multilanguages
branded app
easy to implement
What do you dislike about the product?
low customization for analytics, reports and KPIs
my team features (the user interface is not easy to understand and are missing dashboards to see the overviews)
my team features (the user interface is not easy to understand and are missing dashboards to see the overviews)
What problems is the product solving and how is that benefiting you?
L&D strategy digitalization
Docebo LMS: Customizable and Integrative
What do you like best about the product?
I've had the opportunity to utilize the Docebo Learning Management System (LMS) for our organization's training and development needs, and it has been a positive experience. Here are some key highlights of my experience with Docebo:
Docebo is easy to navigate, and both administrators and learners are happy with how straightforward the platform is. One of the top features is customization, we can tailor the experience each user has to fit their specific training needs by using personalized learning paths. This customization creates a unique and engaging experience for each user.
The reporting and analytics tools within Docebo are incredibly powerful. Administrators can easily track learner progress, completion rates, and engagement levels. The ability to generate detailed reports ensures that we can measure the effectiveness of our training programs and make data-driven decisions for future improvements.
We also enjoy using the MS TEAMS integration to conduct VILT sessions.
The platform supports a wide range of content types, including SCORM, xAPI, and AICC. This versatility allows us to utilize a variety of training materials, from videos and presentations to interactive e-learning modules. Additionally, the Docebo Content Marketplace provides access to a vast library of high-quality, ready-made training content.
Docebo also has a social aspect that we enjoy, users can collaborate and share knowledge.
Docebo's support team is also top-notch, anytime we have encountered issues or had questions, their support staff have been quick to provide solutions and assistance.
Docebo is committed to continuous improvement, regularly releasing updates and new features based on user feedback. This dedication to innovation ensures that the platform remains current and capable of meeting evolving training needs.
Docebo is easy to navigate, and both administrators and learners are happy with how straightforward the platform is. One of the top features is customization, we can tailor the experience each user has to fit their specific training needs by using personalized learning paths. This customization creates a unique and engaging experience for each user.
The reporting and analytics tools within Docebo are incredibly powerful. Administrators can easily track learner progress, completion rates, and engagement levels. The ability to generate detailed reports ensures that we can measure the effectiveness of our training programs and make data-driven decisions for future improvements.
We also enjoy using the MS TEAMS integration to conduct VILT sessions.
The platform supports a wide range of content types, including SCORM, xAPI, and AICC. This versatility allows us to utilize a variety of training materials, from videos and presentations to interactive e-learning modules. Additionally, the Docebo Content Marketplace provides access to a vast library of high-quality, ready-made training content.
Docebo also has a social aspect that we enjoy, users can collaborate and share knowledge.
Docebo's support team is also top-notch, anytime we have encountered issues or had questions, their support staff have been quick to provide solutions and assistance.
Docebo is committed to continuous improvement, regularly releasing updates and new features based on user feedback. This dedication to innovation ensures that the platform remains current and capable of meeting evolving training needs.
What do you dislike about the product?
Docebo has a mobile app, however, the capabilities are limited and the user experience is not the same as when accessing via the website.
There have also been issues noted with the integration of some third-part applications.
There have also been issues noted with the integration of some third-part applications.
What problems is the product solving and how is that benefiting you?
Docebo allows us to consolidate all our learning materials in a single, centralized location. We can create comprehensive learning plans for both virtual training sessions and self-paced learning, ensuring a flexible and streamlined training experience.
Amazing support received from my account manager (jeanine)
What do you like best about the product?
Honestly so far i cant thank enough Jeanine for her continuous support and communication , she has made the use of this system the best experience, and as we prepare for the launch her support has been phenomenal, and that strenghens the high expectations for rohbust customer support to come when we launch as well
What do you dislike about the product?
at this point i dont have alot to say, one thing might be sometimes if the case is too complex and it needs a tier 2 and 3 intervention it, it takes a bit of time to resolve the issue
What problems is the product solving and how is that benefiting you?
Providing a platform of Learning through Go1 elearnings
Helped with automating our induction process
Helped with automating our induction process
Solid and flexbile, can get even better
What do you like best about the product?
The platform allows for flexibility in how we deliver the learning experience, it performs rather well without frequent bugs or crashes - stability is really important for us in the organization.
What do you dislike about the product?
The cost could be lower, you need to invent workarounds for things that should be easily accessible, for some useful features you need to use the clunky API (downloading content off LMS)
What problems is the product solving and how is that benefiting you?
We used to struggle with keeping all our training programs organized, especially with people spread out in different locations. Now everything’s in one place, and it’s way easier to roll out courses and keep track of who’s doing what. Plus, it automates things like course assignments and progress tracking, so we’re not wasting time on admin stuff. The reporting tools are cool, they help us see where people might need extra support, which has really improved how we train and develop our teams.
Easy to navigate LMS
What do you like best about the product?
I like that it's easy to customize or update the materials within. As far as user experience, easy to follow and measure the percentage of completion. Another pro is the ability to go back and review specific information via the embedded links.
What do you dislike about the product?
The platform has a low budget and outdated appearance.
What problems is the product solving and how is that benefiting you?
Since all the information is easily accessible and can be quickly found, Docebo helps the customer experience I provide by cutting down on call time while researching and allowing critical information in a step -by-step manner that is easy to follow and cuts down on needed support.
Robust platform perfect for large organizations to help scale learning solutions.
What do you like best about the product?
Docebo enables an organizations learning and training programs to scale to new heights. Some of the most important functionality call outs to our organization:
- Allows a multitude of training materials to be used inside the platform (SCORM, Google integration, video upload, embedding, etc.)
- Automated reporting with a multitude of options (courses, learning plans, etc.)
- Has individual course links (to be able to link out directly in other repositories like Confluence for ease of access)
- Catalog and channel organization (giving the ability to easily organize content into preferred groups)
- Course customizability (thumbnails, length, certificates, etc.)
- Regular quarterly meetings (and any adhoc as needed) with a CSM to get questions answered and review system usage
- Allows a multitude of training materials to be used inside the platform (SCORM, Google integration, video upload, embedding, etc.)
- Automated reporting with a multitude of options (courses, learning plans, etc.)
- Has individual course links (to be able to link out directly in other repositories like Confluence for ease of access)
- Catalog and channel organization (giving the ability to easily organize content into preferred groups)
- Course customizability (thumbnails, length, certificates, etc.)
- Regular quarterly meetings (and any adhoc as needed) with a CSM to get questions answered and review system usage
What do you dislike about the product?
The two drawbacks we encountered:
- Zoom integration/uploading: The Zoom integration for an ILT was helpful, but there was no ability to upload the recording to the ILT event directly after the event occurred. You would have to create an entirely separate course with just the recording, separate from the ILT, which often created confusion for our organization.
- SSO/HRIS integration/uploading personnel: We had to download a report of personnel from our HRIS system and add columns of additional information manually and then upload a CSV file into Docebo to keep our personnel and information up to date.
- Zoom integration/uploading: The Zoom integration for an ILT was helpful, but there was no ability to upload the recording to the ILT event directly after the event occurred. You would have to create an entirely separate course with just the recording, separate from the ILT, which often created confusion for our organization.
- SSO/HRIS integration/uploading personnel: We had to download a report of personnel from our HRIS system and add columns of additional information manually and then upload a CSV file into Docebo to keep our personnel and information up to date.
What problems is the product solving and how is that benefiting you?
With a hybrid company like ours, having an internal LMS allows all employees to receive the same content and scale our learning solutions.
Lags on innovation and tech support
What do you like best about the product?
For the most part, team can manage our platform on a day to day basis without much technical expertise.
What do you dislike about the product?
In the last 10 months we have had some significant challenges with Docebo in a way that has negatively impacted our user experience. Despite raising these challenges to the team on numerous occassions, we have never received the technical support to help us determine root cause. And the issues continue. We are expected to discover, troubleshoot, and implement solutions on our own - which is not what we expected when signing a three yer contract.
What problems is the product solving and how is that benefiting you?
Docebo has not been particularly helpful in solving our problems.
Great Platform
What do you like best about the product?
It's easy to navigate for the end user and customizable. The customer service has been helpful and proactive.
What do you dislike about the product?
It's not easy to update / create specific components within the platform (unless you're an expect code writer).
What problems is the product solving and how is that benefiting you?
It's helpful for us to have one location for our sales team to access resources, trainings, documents, etc.
Docebo satisfaction feedback
What do you like best about the product?
Wide range of options and features, gamification and dynamic groups' menus.
What do you dislike about the product?
Certain rigidity in a few functionalities, like learning plans and re-certification, which are not allowing to freeze the completion of one learning plan/certification when re-certifying and re-taking courses in another learning plan, without affecting learning plan's completion % and completion date. Also it'd be great if we could manually and in once click get rid of .pdf certificates which were issued for a bunch of learners.
What problems is the product solving and how is that benefiting you?
We use it for training and certification of our internal staff as well as sales channels worldwide, to boost their knowledge about our solutions and services, or internal tools.
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