Docebo Learning Platform SPA
DoceboReviews from AWS customer
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Good
What do you like best about the product?
I think the platform is user-friendly and very nice for trainee experience.
I have problems that we can't update content on a learning path, we need to update another entire course.
I have problems that we can't update content on a learning path, we need to update another entire course.
What do you dislike about the product?
The need to create a new course when some adjustments/updates have to be done.
What problems is the product solving and how is that benefiting you?
Docebo attend our need of a host platform for our Online Training content.
Great platform for online learning - works for internal and external use cases or both!
What do you like best about the product?
It's a very comprehensive system with a lot of features but at the same time it isn't too cumbersome or difficult to learn and manage.
What do you dislike about the product?
I think some of the original features, which are pretty solid and useful just need a bit of a refresh on the design (this is mainly admin menus).
What problems is the product solving and how is that benefiting you?
Docebo allows us to configure the platform specifically for a client use-case. Broadly the key features provide a comprehensive experience e.g. easy access to courses, learning plans and assets shared by contributors. But it can also be configured to really match a client's brand and style - this is what sets it a part from other platforms on the market - the design can be changed to really make an impact on your audience.
Progressive improvement
What do you like best about the product?
The ease, the versatility, and above all the support they give you, you are never alone.
What do you dislike about the product?
Nothing, my experience is only positive
What problems is the product solving and how is that benefiting you?
Usability, speed, and its practicality
An excellent LMS fit for multiple user/business cases and requirements
What do you like best about the product?
Docebo offers many different solutions for user journeys in their online learning experience. In addition to its core functionality and ease of use, you can utilise the API to obtain custom data and reporting as well as a number of integrations with 3rd party tools.
What do you dislike about the product?
There are still certain areas of the administration area such as Catalogs and Survey/Course reporting that could really do with an enhancement to align with other areas of the platform. There are also a few areas such as Certificate Templates that could certainly be improved.
What problems is the product solving and how is that benefiting you?
We work closely with Docebo as a Professional Services Partner and have a long standing relationship with them. We are well informed on product updates and new releases so we can inform our clients of new features and functionality.
Docebo Learn
What do you like best about the product?
People make the difference. The Docebo team, from account management and customer success, to the support teams - I have no issues contacting and talking with those assigned to our account. We have several channels available, including a ticketing system, live chat, and monthly meetings.
Our implementation back in 2018 went smoothly, and we have been able to build different 'themed' LMS setups for different projects using the instance functionality.
The platform is stable, new product releases are demoed, and the documentation is usually up-to-date and accurate. Additionally, the functionality of the platform allows different types of learning materials to be uploaded, and the reports provide both a high-level overview and granular detail on individual learners.
The community is becoming an increasingly valuable resource, with different customers sharing their experiences and knowledge.
Our implementation back in 2018 went smoothly, and we have been able to build different 'themed' LMS setups for different projects using the instance functionality.
The platform is stable, new product releases are demoed, and the documentation is usually up-to-date and accurate. Additionally, the functionality of the platform allows different types of learning materials to be uploaded, and the reports provide both a high-level overview and granular detail on individual learners.
The community is becoming an increasingly valuable resource, with different customers sharing their experiences and knowledge.
What do you dislike about the product?
We have had two occasions this year where important information was not 'pushed' out to customers or our customer success person. This may not become a problem, but it is notable as it is the first time in a good few years that we have raised a concern about the lack of proactive contact.
Regarding functionality for improvement, there are some smaller ticket items, such as closed captions on/off by course rather than always on per item if uploaded and versioning references in the central repository would be helpful.
There is a bigger course of work to improve the instances which is underway. Being able to get the automatic account activated email branded per instance would be good, or getting them bcc'd to a different control address per instance.
Being able to see error logs would be very helpful, especially knowing when notifications have been sent/have failed.
These are all good points to raise if you gain a demo or get to talk with existing customers.
Regarding functionality for improvement, there are some smaller ticket items, such as closed captions on/off by course rather than always on per item if uploaded and versioning references in the central repository would be helpful.
There is a bigger course of work to improve the instances which is underway. Being able to get the automatic account activated email branded per instance would be good, or getting them bcc'd to a different control address per instance.
Being able to see error logs would be very helpful, especially knowing when notifications have been sent/have failed.
These are all good points to raise if you gain a demo or get to talk with existing customers.
What problems is the product solving and how is that benefiting you?
Docebo Learn provided a SaaS replacement for our self-hosted LMS.
Docebo Review
What do you like best about the product?
I highly appreciated the support provided by Docebo in various ways. The ticketing-system works seemlessly and helped resolve a few issues already. On top of that I highly value the regular catch up meetings with Ludmila from Docebo who continuously supports us in any topics we have.
What do you dislike about the product?
From an admin's perspective I have to admit that the tool itself is not very straight forward. We do find our ways by now, but for occational tasks it feels like having to remind ourselves or even re-learn how to do things over and over again.
What problems is the product solving and how is that benefiting you?
Docebo is helping us eliminate repetative onboarding sessions for both, internal and external customers. Moving forward I would love to use it for ILTs as well, but at the moment it does not seem to integrate too well with our MS Teams, Outlook and other solutions and I believe it is a pitty we have to go with Docebo Connect additionally to the enterprise plan.
An LMS that meets most of our needs
What do you like best about the product?
Docebo customer support is nice and quick and the support team are great to work with. The Docebo community is a wonderful adition where I visit often for new ideas and help problem solving.
The platform is user friendly and easily customised. It has helped us to create a space that our employees can find a variety of learning and the catalogues allow us to group these nicely.
We have regualr catch ups with our CSM and are kept up to date with all platform changes and improvements. We have formed a good relationship, allowing us to raise concerns and ideas and know that they will be looked into.
The ideas area in the Community is great and being able to upvote ideas to encourage the product team to look into them is great.
The platform is user friendly and easily customised. It has helped us to create a space that our employees can find a variety of learning and the catalogues allow us to group these nicely.
We have regualr catch ups with our CSM and are kept up to date with all platform changes and improvements. We have formed a good relationship, allowing us to raise concerns and ideas and know that they will be looked into.
The ideas area in the Community is great and being able to upvote ideas to encourage the product team to look into them is great.
What do you dislike about the product?
Some of the admin functionality is a little dated and in some cases does not meet our needs. Certification renewal has been a real pain point for us and we have had to spend a lot of time figuring out workarounds and even now the process is not ideal.
You have to pay extra for lots of the functionality in seperate models. The reporting is good but it would be good to customise reports further without having to purchase a seperate module.
Filtering options in admin areas (notifications/ enrolment rules) would be super helpful too.
You have to pay extra for lots of the functionality in seperate models. The reporting is good but it would be good to customise reports further without having to purchase a seperate module.
Filtering options in admin areas (notifications/ enrolment rules) would be super helpful too.
What problems is the product solving and how is that benefiting you?
Automation of enrolments to the correct learning. We are a healthcare company and so we have a lot of mandatory learnign and this varies depending on job role. Being able to autmatically create user groups and assign learning has ensure our employees are accessing and completing the learning they are required to.
Rich and engaging experience with Docebo Learning Platform
What do you like best about the product?
Docebo is very intutitive, very lean platform.
Does not require a lot of support to get around it.
It has state of art user experience and follows all trends withing learning domain.
It connects learners, experts and contributors for transcending learning experience.
It is very easy to set up and implement.
Does not require a lot of support to get around it.
It has state of art user experience and follows all trends withing learning domain.
It connects learners, experts and contributors for transcending learning experience.
It is very easy to set up and implement.
What do you dislike about the product?
There can perhaps be more differentation between certain features (e.g. playlists vs. channels)
What problems is the product solving and how is that benefiting you?
We are having unique learning solutions for mandatory trainings, individual develpment, external customers. We can put all these cases under one platforom while in addition having different kind of content in the platform.
Docebo Review
What do you like best about the product?
Docebo is very versatile and enables a highly customised user experience. It also offers immediate and experienced customer support.
What do you dislike about the product?
As an administrator, I would like to see greater consistency between the individual application areas of the software, which would improve both the set-up of training courses and the user-friendliness for users.
What problems is the product solving and how is that benefiting you?
Docebo is indispensable for us when it comes to offering both sales and technical training courses online on a broad scale, both within the company and to customers.
We are very satisfied with choosing Docebo as our LMS both for internal and external users.
What do you like best about the product?
It´s user-friendly both for users and Power users. We have a lot of control ourselves and can modify our learner´s experience very easily.
What do you dislike about the product?
The access model is not flexible enough. It´s hard to understand the additional modules since you can´t try them out before you decide to purchase them. It´s still a bit hard to get best practices or get in contact with other companies to benchmark with.
What problems is the product solving and how is that benefiting you?
We have one place where we can put all training activities in.
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