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Docebo Review
What do you like best about the product?
Regular update meetings and the help provied is very good, in particular the online help
What do you dislike about the product?
As I am new to it can find it quite complicatded
What problems is the product solving and how is that benefiting you?
Sharing eLearning materials with different divisions in the company
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Easy to use as an admin, with some basic user issues
What do you like best about the product?
The admin menu is clear and quite easy to find what you need. I learned to use the system fairly quickly, and I'm not technical at all.
What do you dislike about the product?
Some little functional things bug me, such as in the course library in the back end, there is no search bar or way to sort or filter all the catalogues. It always takes ages to find the catalogue you're looking for.
What problems is the product solving and how is that benefiting you?
Slick and easy way to manage compliance requirements, organizing learning content into pages that are easy for users to navigate.
Great support, but features need updating
What do you like best about the product?
The customer support is quick and the account managerment team are attentitive. The Docebo Community is a great resource for ideas and problem solving.
As a learner it's fairly easy to use in respect to courses
The collaborate and share functionality is good, and there are lots of automations you can set up
As a learner it's fairly easy to use in respect to courses
The collaborate and share functionality is good, and there are lots of automations you can set up
What do you dislike about the product?
A lot of the features are frustrating to use.
From a learner point of view, courses displayed in catalogs just show if you are enrolled or not, where as courses displayed in channels show status (eg in progress, completed). Despite several attempts to raise this on the Community over what looks like a few years, this has still not been addressed. The search bar can be overwhemlimg because it brings back so many results due to also including the elements from within courses as well as the course itself. A simple search that could just reveal 5 courses, instead reveals the 5 courses, 20+ assets that are within the courses and then anything else which is confusing to the learner.
For admin: There is no search functionality within catalogues, or even a filter for A-Z so administrators have to sift through what could be 10+ pages of catalogues to find the one they need to edit. There is no way to set the visibility of a course. Lets say you have a catalogue on "PowerPoint" and you wanted 4/5 of the courses to be available for everyone, but the last course is only available to a specific subset, the only way of making that course invisible to everyone else it to have it show to only enrolled people and then enrol that subset, but if it's not a mandatory course, it just sits in the "uncompleted" list of the subset for all eternity.
I just find the features and administration a little clunky and not adaptable. Hence why I find the community and customer support so good because I have to use them frequently.
From a learner point of view, courses displayed in catalogs just show if you are enrolled or not, where as courses displayed in channels show status (eg in progress, completed). Despite several attempts to raise this on the Community over what looks like a few years, this has still not been addressed. The search bar can be overwhemlimg because it brings back so many results due to also including the elements from within courses as well as the course itself. A simple search that could just reveal 5 courses, instead reveals the 5 courses, 20+ assets that are within the courses and then anything else which is confusing to the learner.
For admin: There is no search functionality within catalogues, or even a filter for A-Z so administrators have to sift through what could be 10+ pages of catalogues to find the one they need to edit. There is no way to set the visibility of a course. Lets say you have a catalogue on "PowerPoint" and you wanted 4/5 of the courses to be available for everyone, but the last course is only available to a specific subset, the only way of making that course invisible to everyone else it to have it show to only enrolled people and then enrol that subset, but if it's not a mandatory course, it just sits in the "uncompleted" list of the subset for all eternity.
I just find the features and administration a little clunky and not adaptable. Hence why I find the community and customer support so good because I have to use them frequently.
What problems is the product solving and how is that benefiting you?
We have adpated how we use Docebo and are now trying to get our learners to currate and share their own learning. We find the collaborate, sharing etc quite good for this. We're now trying to find ways of implementing some formal training via programme models with built in ILT and self paced learning and again Docebo allows us to do this
Robust platform but missing features
What do you like best about the product?
Multi domain features and the usability of the platform, it's simple ui
What do you dislike about the product?
Cannot run a report based on seats assigned to show what users were assigned a seat
No easy way to add in historial records unless you know APIs
Cannot archive/deactive a course so users cant see it, still shows as undermaintance
No easy way to add in historial records unless you know APIs
Cannot archive/deactive a course so users cant see it, still shows as undermaintance
What problems is the product solving and how is that benefiting you?
Ease of setting up small companies on multi domain
Great Support and Customer Experience
What do you like best about the product?
The support given to get our LMS up and running was excellent, with ongoing contact with a customer success manager.
What do you dislike about the product?
Microsoft Teams integragration should be included within the price.
What problems is the product solving and how is that benefiting you?
A delivery tool for all our external sourced and internally created learning content. It provides valued management data and fully customiseable pages to enhance our learner experience.
State-of-the-Art LMS
What do you like best about the product?
Nice user interface, customization, customer support, especially our counter part.
What do you dislike about the product?
Setting up the solution is not always intuitive. Support required.
What problems is the product solving and how is that benefiting you?
We leverage Docebo to provide compelling e-learning videos to both our customers and our colleagues.
Docebo Platform Specialist for Arjo
What do you like best about the product?
Customer Support, Number of Feautures, continiues development of features
What do you dislike about the product?
Developments that are made sometimes make admin work harder eg new audit trail
What problems is the product solving and how is that benefiting you?
We are not using full potienatial of the platfrom but we use it to store our certificates for audit purpose, as well as providelearning activities for our employees in one place
A professional looking LMS
What do you like best about the product?
We have found Docebo to be a highly professional Learning Management System that effectively showcases our courses. Our clients have provided excellent feedback on the gamification features, which foster healthy competition among team members.
We were thoroughly impressed by the onboarding process, which provided us with exceptional support every step of the way.
We were thoroughly impressed by the onboarding process, which provided us with exceptional support every step of the way.
What do you dislike about the product?
Expanding the platform's capabilities to include articles, best practice guides, and trend reports would be highly beneficial
What problems is the product solving and how is that benefiting you?
We specifically sought out a Learning Management System, and Docebo's platform met our requirements perfectly
innovative
What do you like best about the product?
I appreciate Docebo's robust reporting capabilities, which significantly enhance the overall functionality and effectiveness of the platform.
What do you dislike about the product?
The abundance of features provided by Docebo can sometimes be a bit overwhelming for users and administrators, as they navigate through the numerous available options.
What problems is the product solving and how is that benefiting you?
Docebo acts as a virtual hub where e-learners can easily reach training materials. Its goal is to make training accessible for remote learners and serve as a central spot for organization-wide
Professional and Positive Experience
What do you like best about the product?
What I like best about Docebo, is their positive and forward thinking attitude. From begging to the present, all employees I have worked with have been delightful people and have gone above and beyond to support DialAFlight. The communication has been clear and efficient resulting in a smooth successful launch of our new LMS. Overall, I am pleased with our LMS and excited to see it develop.
What do you dislike about the product?
During the few months I have worked with Docebo, I have come across very few issues. As expected, during the configuration of the LMS, it took some weeks to get things how we wanted and we faced a few troubles along the way. But thankfully, we had the Docebo team on hand to support us and resolve any issues swiftly.
What problems is the product solving and how is that benefiting you?
Doceobo is allowing us to bridge the gap between our sales staff and training. Through features like gamification, badges and certificates, we are able to reward our staff and encourage them to complete training.
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