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External reviews

621 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Edoardo G.

When technology meets usability

  • November 15, 2023
  • Review verified by G2

What do you like best about the product?
Docebo is a complete LMS solution that includes huge capabilities. It is amazing how much you can customize the user interface creating a friendly and intuitive environment that is fully integrated with the brand image. The number of available features and usability is associated with a strong focus on innovation that keeps the platform at the top of the LMS ranking. Using the Connect module, they allowed a secure and easy-to-deploy capability to integrate the LMS with the entire IT architecture integrating data coming from the different systems to create meaningful insights.
What do you dislike about the product?
What makes Docebo strong is, on the other hand, its weakness. The high customization and the number of available features make the platform complex and require professionally trained people to implement and maintain the top its incredibly powerful potential.
What problems is the product solving and how is that benefiting you?
With Docebo, we can offer our customers a truly personalized experience with centralized control and management.


    Primary/Secondary Education

Great customer service. Simple to use tool.

  • November 15, 2023
  • Review verified by G2

What do you like best about the product?
Not only LMS but also great interaction with other services (Salesforce, Teams, etc.). Easy to use and implement new features.
What do you dislike about the product?
Limited actions regarding test configuration.
What problems is the product solving and how is that benefiting you?
Possibility to provide a platform where you can find your live online training, course material and tests. Organizing events is very easy.


    Johfra d.

Docebo, the best LMS when you highly rely on multi Tennant functionality

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
Docebo is really easy to use, the administration is straight forward and has a lot of feautures on multiple levels. It is really easy to integrate external applications such as slack, Teams , Zoom, etc, etc. But the best feature is the Extended Enterprise function (multi tennants). At G DATA, we sell Security Awareness Courses to companies, and a lot of them want to have a personalised platform with and without SSO integration. With Docebo this is really easy to achieve, within 30 minutes you have the tennant up an running, with their own logo and colors. The SSO integration is quite easy to implement, depending on the IT infrastructure of the customer. We also have a lot of resellers with their own tennants, and they again have customers who sometimes have their own tennats and Docebo handles this beautifully. One thing to keep in mind, when setting up Extended Enterprises, try to keept it simple (branches, notification, power users).
What do you dislike about the product?
Not much negative to tell about Docebo, but sometimes the customer support is a bit dreadfull. When opening a ticket, you need to make sure that there is no room for anything else. One important note, the Support desk is always friendly and try to help! Even though the settings are quite easy, you some times need to click around a lot to achieve easy things, but this is just a minor thing. One other thing that I am missing is unenrollment rules and learning plan triggers within the groupsd, but I have good hopes that Docebo will implement tese features.
What problems is the product solving and how is that benefiting you?
As our customers have the need to have their own tennant, Docebo is the only viable option. A lot of LMS provider offer multi tennancy, but there is no better multi tennant LMS as Docebo!


    Yoko B.

experience with Docebo

  • November 15, 2023
  • Review verified by G2

What do you like best about the product?
the most useful thing in Docebo is the ability to customize the platform to adapt it to various needs
What do you dislike about the product?
my least favorite thing about Docebo is that you can only add 20 widgets per page
What problems is the product solving and how is that benefiting you?
corporate training


    Graeme E.

Docebo Learn.Easy to learn,customisable,Intuitive, flexible, good working partner!Constantly growing

  • November 15, 2023
  • Review verified by G2

What do you like best about the product?
I like how flexible the system is (e.g., customised css) and that there is a growing community of customers that you can engage with, and who try and assist each other (e.g., implementation, best practices). The system is also very customisable and has many options to meet your current and growing needs. While we don't use all the intergrations they offer, it is encouraging knowing they are available and always being added to.
What do you dislike about the product?
Ideas or suggestions for enhancement take a long time, if ever, to be realised.The helpdesk is sometimes too rigid in the requirements to resolve a case
What problems is the product solving and how is that benefiting you?
Before we had no, or had a very outdated, method of distributing content to our internal users and customers. On top of that, once distributed, reports and statistics were kept via spreadsheets.
With Docebo's built in reports and expert LMS we are now able to automate most of the tasks and monitor easily with the built in reports.


    Information Technology and Services

Everything you need in an LMS platform

  • November 14, 2023
  • Review verified by G2

What do you like best about the product?
The platform is slick, easy to navigate, and has great functionality. There are loads of great features, including auto-assignment, and integrating with Active Directory so you can create reports with all the data you need. It's great for scheduling auto notifications for the completion of all your compliance certifications just before they expire. One of the best features is the 24 / 7 help. The support team is brilliant and are very helpful and friendly. Docebo University is a huge plus so you can learn the new functionality while implementing the platform.
What do you dislike about the product?
Docebo makes my life easier and gives me more opportunities to develop training, there isn't anything I dislike.
What problems is the product solving and how is that benefiting you?
I can save time by using the training courses in Docebo University to train content creators, rather than spending time doing it myself. By using auto-notifications we've saved hours and hours spent reminding people to complete their annual compliance training. If anyone doesn't complete their training in the set time, reports are easily run and sent to team managers to ensure the training gets completed. Any training content can be uploaded and tests created within 10 minutes (depending on the length of the tests!) this is allowing us to be far more agile. We can also provide a more varied type of training in one course, improving the experience of the learner. Using SSO our learners can log in easily, and look at courses and learning plans at the click of a button, hugely improving the user's experience.


    Logistics and Supply Chain

All in one LMS!

  • November 14, 2023
  • Review verified by G2

What do you like best about the product?
Docebo offers so many products and solutions for the learning and development world!
What do you dislike about the product?
Only downside of Docebo is the inability to call a support team member. Sometimes you just need to call someone to explain what's going on as opposed to a chat message or email.
What problems is the product solving and how is that benefiting you?
Docebo is allowing us to create consistent onboarding across the organization with easy to track information.


    Zach B.

Smooth Implementation to Full Production Use

  • November 14, 2023
  • Review verified by G2

What do you like best about the product?
Docebo Administration is simple and self explanatory. Was very easy to complete configuration and setup of training materials. The assisting engineer was intelligent and always available to assist when needed.
What do you dislike about the product?
The only improvement I could recommend would the purchasing of training videos and migration to Docebo.
What problems is the product solving and how is that benefiting you?
Ease of training... Most of our associates do not have computers or internet at home. Those associates are taking training on their personal phones. The out of box training videos need little to no altering for Operations and CyberSecurity.


    Information Technology and Services

Very good

  • November 14, 2023
  • Review verified by G2

What do you like best about the product?
Different features available in the Platform. Very goo customer support.
What do you dislike about the product?
If a feature is not included/customisable it's impossible to request improvement
What problems is the product solving and how is that benefiting you?
Help us to track the corporate training and to share knowledge between our colleagues.


    Logistics and Supply Chain

Good system acceptance by the users and easy-to-use learner experience

  • November 13, 2023
  • Review verified by G2

What do you like best about the product?
We use Docebo for employee and partner training. For the learner experience, platform has a lot of customization options. At the learner level, it is easy to use and Docebo's focus on the social interaction features is promising. Our implementation phase went quite fast and we took an agile approach with releasing different features across time. Our shift from implementation to go-live was quite smooth and customer support is always there. Also, troubleshooting is quick and service-oriented.
What do you dislike about the product?
The cost of custamization can create more effort for admins than the estimated. Especially if you work in small teams, although the implementation is well-planed, depending on the features and products you release, it is a lot of topics to cover in a limited time where the administrative effort is quite large.
What problems is the product solving and how is that benefiting you?
Compliance training, training hour reporting, learning analytics, internal knowledge sharing, employee training, partner training