What do you like best about the product?

The ability to create the best user education experience by being able to create and customize learning material, user experience, and enrich the user's experience with additional add-ons that plug into our business and other systems used is huge. Docebo offers a vast array of solutions for whatever our needs are. As a leader, their user analytics and Insights dashboard serve up the information I need to gauge and measure impact and success, and in turn, can share this insight with other admins so that all learning leaders within our company as well as those created as customer admin are informed and enabled. As a user in their community I know my voice is heard and it matters, product improvements and releases are not only relevant but are usually an answer to a need asked en mass.

What do you dislike about the product?

I occasionally get a version of writer's block when it comes to creating a page or a course in a new or creative way, while Docebo offers fully-customizable widgets and blocks of content, guidance on building a page to meet a specific need would be appreciated, choosing from pre-loaded page templates would be amazing. There is also a big need for universal links to courses, currently we utilize a few sub-domains and each set requires unique links, rather than being able to share one universal link to anyone who needs to access. We're managing for now, but it would be a huge improvement.

What problems is the product solving and how is that benefiting you?

The ability to serve up customized learning experiences to our different user groups, based on each group's needs. Translated material and accessible experiences provided to all is easily configurable, and we are able to share admin responsibility and tasks amongst our internal teams to help manage their customers directly. We are now able to collect and analyze our user data, and view via their beautiful dashboards, which makes communicating value up to our leaders smooth and easily accomplished. Docebo is also keeping up with the times and we are excited to dive into AI-generated course content and assessment questions, further expanding on our ability to provide a customized and deeply informed experience to our users.