My main use case for Notion is project management and knowledge tracking.For project management and knowledge tracking, we mostly use it for roadmaps. In a typical workflow, we assign things that need to be done using Notion for roadmaps, and since it is collaborative, anyone can come and update those tasks.Knowledge tracking is also a major thing for us. When we do knowledge tracking in Notion, we make sure that everyone can come and collaboratively add to what is already existing and ensure it is always up to date.
Notion
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AI Assistant Chatbot Makes Work Effortless
What do you like best about the product?
My favorite feature by far is the little AI assistant chat bot. It makes the whole process easy to use and makes me want to use it more.
What do you dislike about the product?
Our instance can be a bit convoluted, It is what you make of it but I do wish there was a bit more pre-build structure that applied to our org.
What problems is the product solving and how is that benefiting you?
We needed a centralized location to house documents such as instructions, manuals, glossaries, as well as past presentations, business proposals. This was to improve everything being in the google drive strewn about everywhere in no order.
Outstanding Knowledge Base and AI Assistant Elevate Productivity
What do you like best about the product?
The knowledge base is outstanding, provided you have enough people who are willing to take on the upkeep. The note taking for meetings outshines tools I have used that are solely for that purpose and it's getting more and more use throughout our organisation. The AI writing assistant is outstanding, particularly for sharpening and refining text to make it clearer as we can be writing about tricky subjects sometimes.
What do you dislike about the product?
Without people monitoring articles they can become out of date so think carefully about who will take ownership of that before purchasing. Search isn't quite as good as it could be and throws up a lot of unnecessary results (AI does mitigate this considerably though).
What problems is the product solving and how is that benefiting you?
With an ever increasing suite of products and processes it can be difficult to keep on top of everything - Notion's AI assistant is helping our teams get to the knowledge they need and fast.
Collaborative workspaces have unified project roadmaps and knowledge tracking while reducing communication gaps
What is our primary use case?
How has it helped my organization?
Notion has impacted my organization positively by allowing us to do things faster without communication gaps related to knowledge and tribal knowledge.Notion has reduced the number of back-and-forth communications between the team by at least three times. The tribal knowledge that we had has considerably reduced because people can collaboratively update the content and ensure that everything is up to date.
What is most valuable?
The best features Notion offers are collaboration and team collaboration.What stands out to me about the collaboration features is sharing knowledge. More than real-time editing, it is that people who know things can modify content accordingly so that things will always be up to date.One more thing I would add about the features is the integrations. We use Slack, which is integrated, and our Git notifications are integrated to Notion, so we can keep track of everything in a single place.
What needs improvement?
Overall, Notion is doing its purpose well. One thing I may add is that it would be great if Notion had a team chat within the tool itself.A chat function within Notion would be great and would help collaboration to be even better.
For how long have I used the solution?
I have been using Notion for almost three years.
What do I think about the stability of the solution?
Notion is stable.
What do I think about the scalability of the solution?
Notion is heavily scalable, and we did not have a problem with scalability at all.
How are customer service and support?
Customer support for Notion is great.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
Before Notion, we used Jira to manage our project management and Confluence for knowledge management. We switched to Notion because it was far easier, simple, and highly customizable.
How was the initial setup?
I purchased Notion through the AWS marketplace.
What was our ROI?
I have seen a return on investment in terms of time saved. I don't have a specific metric, but definitely a significant amount of time has been saved, at least two times over.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was fair.
What other advice do I have?
My advice for others looking into using Notion is that if you want a tool that helps you with many things in a single place, that is extremely simplified and heavily customizable where creativity has no limitation, Notion is the tool that helps you with everything. I have given this review a rating of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Helpful AI Agent, But Can Be Overly Complicated
What do you like best about the product?
AI agent has been very helpful to find what Im looking fot
What do you dislike about the product?
Sometimes it gets too complicated and I get lost
What problems is the product solving and how is that benefiting you?
Knowledge base for my company. I can easily access information
Streamlined Project Planning and Collaboration
What do you like best about the product?
I love how Notion streamlines my work, making timelines efficient and allowing for automation and consolidation of software to achieve peak collaboration. The AI email function is a standout feature, enabling me to cut down the time spent on drafting messages by prompting it with a general response, which it then crafts into a polished message using context clues. This significantly boosts my daily productivity. I also enjoy using pages for coordinating and collaborating with peers on projects. The pages are versatile, buildable, and update in real-time, which greatly enhances my team's ability to communicate effectively through a remote channel. This combination of features makes Notion an indispensable tool for project planning and department collaboration.
What do you dislike about the product?
It took a bit of a learning curve for the initial setup.
What problems is the product solving and how is that benefiting you?
I find Notion streamlines work processes, making timelines efficient, and enhances team collaboration by automating tasks and consolidating software. Its AI email function saves time, and versatile pages boost real-time, remote communication.
Flexible and Powerful for Note-Taking and Planning
What do you like best about the product?
I appreciate Notion's flexibility, and knowledge management capability which allows me to use and refer to different pages and ideas through shared links and documents. This capability greatly aids in organizing different ideas from various projects and meetings in one centralized location. It allows me to easily refer back to any topic or page, enhancing my workflow's efficiency. Additionally, I find the markdown pages feature particularly beneficial, as it enables me to promptly publish and share my notes with the public or teammates. This ease of sharing makes it highly convenient for collaboration and dissemination of information.
What do you dislike about the product?
I find the integration with AI tools in Notion to be inefficient. Currently, exporting notes from various AI agents like ChatGPT and Gemini into Notion is not seamless, which hinders my workflow that heavily integrates AI. Additionally, the initial navigation through Notion's numerous features was confusing for me and my friends, which posed a challenge in understanding how to utilize the product effectively.
What problems is the product solving and how is that benefiting you?
I use Notion for taking meeting notes, planning projects, record keeping, and tracking progress with its table and database features, making my workflow organized and efficient.
Exceptional Project Management and User Experience
What do you like best about the product?
Very hard to narrow it down, but I would say The Project Manager. Mine is named Woody, after the most infamous project manager i know. Woody makes EXCELLENT suggestions. I mean so good, that I say, wow, I wish I had thought of that. He really improves the projects I am working on.
2nd would be that Notion is just so easy to use. The UX is exceptional.
2nd would be that Notion is just so easy to use. The UX is exceptional.
What do you dislike about the product?
I don't have a single complaint with Notion. Its ROI has been almost immeasurable for me.
What problems is the product solving and how is that benefiting you?
My first project with Notion was a giant pain that I did not want to tackle. I have allotted 3 days of work to complete it. I finshed in 4 hours! I only watched the first 3 short videos and jumped in. I was stunned.
My second project was cataloging a bunch of equipement. Serial numbers, brand names, etc. My project manager, Woody, kept offering incredibly helpful suggests. It is the best AI I have worked with as far as grasping and understanding my goals, sometimes my unwritten goals, and truly making the project better and completing it more quickly.
My most consequential project I am working on now is my plans for 2026. I am the most organized I have ever been. I am 59! I wish I had found Notion earlier. I know where my info is all the time. I can brainstorm and sort it out later.
My second project was cataloging a bunch of equipement. Serial numbers, brand names, etc. My project manager, Woody, kept offering incredibly helpful suggests. It is the best AI I have worked with as far as grasping and understanding my goals, sometimes my unwritten goals, and truly making the project better and completing it more quickly.
My most consequential project I am working on now is my plans for 2026. I am the most organized I have ever been. I am 59! I wish I had found Notion earlier. I know where my info is all the time. I can brainstorm and sort it out later.
Minimalist Design Meets Powerful Planning Features
What do you like best about the product?
The minimalist user interface and the amount of features it has to address my planning needs
What do you dislike about the product?
Notion could be more accessible as an offline document
What problems is the product solving and how is that benefiting you?
Notion is helping me format my python notes nicely such that i can differentiate between my own notes and comments and the actual code wihtin my notes
The tool that can handle it all!
What do you like best about the product?
My favorite thing about notion is it’s ability to use databases and create linked powerful views and dashboard views of that database.
What do you dislike about the product?
Since Notion can do literally anything, it feels like there’s almost too much it can do and it’s sometimes difficult to figure out what features of notion you want to use versus what you need to do.
What problems is the product solving and how is that benefiting you?
Notion provides focus, it lets me focus on the tasks that need done because of its powerful database view management. There’s always a different view that I can isolate and a database to accentuate the problem that I’m trying to solve. The AI integration is especially helpful in that and that it can fill in all of the properties for items that would take me forever to do by hand AI drastically improve improves my efficiency and productivity in terms of accomplishing these tasks.
Clunky Interface, Effective Transcription
What do you like best about the product?
I downloaded Notion in an effort to stay organized while i started my new businesses. There's only one feature that I like and use: the feature that summarizes and transcribes my meetings or calls is incredibly reliable and valuable, especially since I can't transcribe my own calls while participating in them. This functionality is crucial for me as it ensures I don't forget important details discussed during the calls, and integrates well with my chatbots, enhancing my workflows. The transcription feature stands out as the only aspect of Notion that I like, providing a dependable solution for managing information from meetings.
What do you dislike about the product?
I find Notion to be overly cluttered and not user-friendly, making it difficult to navigate and utilize effectively. Despite sitting through tutorials, setting it up is cumbersome and not intuitive, which leads to regret over purchasing it. Integrating formatting between Notion and other platforms like Microsoft or Apple is problematic, further complicating its use. The templates available are also challenging to use, and the overall experience is lacking in usability. The setup process, although easy to install, is extremely difficult to figure out, detracting from the user experience and making it a source of frustration. Notion isn't helping me stay organized with anything other than my zoom call recordings.
What problems is the product solving and how is that benefiting you?
I use Notion for its transcription feature, which helps me transcribe calls reliably. However, I struggle with its user interface, finding it clunky despite my tech-savviness.
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