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Reviews from AWS customer

9 AWS reviews

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4-star reviews ( Show all reviews )

    Patrick Mueller

Most functions are readily available, and additional features can be obtained by downloading and installing plugins

  • October 27, 2023
  • Review provided by PeerSpot

What is our primary use case?

I have used Netgate pfSense for a range of purposes. Initially, I employed it for VPN connections, mainly for personal and professional use. I also relied on it to maintain network equipment in a professional context. In the professional sphere, I have experience with both pfSense and Juniper, but eventually, I decided to phase out Juniper due to its high costs, especially for updates and the addition of new functionalities. pfSense's cost-effectiveness and the flexibility to transition to new hardware while retaining configurations made it a preferred choice. pfSense also stands out in terms of its rapid algorithm evolution compared to competitors like Juniper. Its scalability is another advantage, where adding a new box or reconfiguring can boost the firewall's capacity.

On a personal note, I use Netgate pfSense to connect to my equipment at the data center. Currently, I have a highly available installation that requires two instances of pfSense. While I considered pfSense for this setup, I had to assess whether OpenSense might offer better features for future requirements before delving deeper into pfSense.

What is most valuable?

It's worth noting that Netgate pfSense's performance is independent of the hardware it runs on. As I mentioned earlier, its scalability is a strong point. Most functions are readily available, and additional features can be obtained by downloading and installing plugins, which are generally free. When you compare this to the alternative of purchasing a firewall from a different supplier, you'll find that the latter option typically doubles the cost of the firewall itself. This cost increase is often attributed to additional licenses for deep inspection and similar functionalities. While configuring pfSense may require more time and effort upfront, the long-term cost savings make it a more cost-effective choice.

What needs improvement?

One concern I have with Netgate pfSense is related to packet filtering. Specifically, issues can arise with certain functionalities like GP, and, at times, there may be bugs. When creating IP lists, I've noticed that synchronization doesn't always function correctly. While it's not entirely dysfunctional, troubleshooting these synchronization problems can be quite challenging.

For how long have I used the solution?

I have been using Netgate pfSense since 2015-16.

What do I think about the stability of the solution?

I've experienced certain issues with Netgate pfSense in the past, particularly with the previous version, which was 2.5. It posed several problems. However, the current version appears to be more stable. Nonetheless, I still encounter troubleshooting challenges. For instance, there is an issue where it initially blocks an IP range but releases it after ten minutes. This behavior is somewhat peculiar, and it pertains to IP filtering.

How are customer service and support?

The support for Netgate pfSense mainly comes from online forums. These forums are populated by a significant number of individuals who are knowledgeable in pfSense and its related areas, making it a valuable resource.

Which solution did I use previously and why did I switch?

The choice of whether to use Netgate pfSense often depends on the company's preferences. In some cases, particularly in Switzerland, there is a strong preference for open source solutions. This choice is sometimes motivated by the desire for open source alternatives and can also be related to cost considerations.

How was the initial setup?

The Initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

Netgate pfSense is a cost-effective option. If you're not using a VPN, you can acquire a decent embedded PC for around a hundred dollars and install pfSense on it, effectively creating a robust firewall solution. With this setup, you can achieve a throughput of two hundred to three hundred megabits per second without any issues, provided you're handling relatively simple rules. The level of performance depends on the specific requirements and tasks.

What other advice do I have?

If you're considering using Netgate pfSense for the first time, I would recommend giving it a try. It's relatively easy to set up and use, especially if you have some prior knowledge of network and IT work. The user manual provides helpful guidance, and the basic configuration is straightforward. Just ensure you pay attention to the hardware requirements to make the most of it.

It can be rated as an eight for simplicity. However, as you progress and introduce complexities, such as enabling deep packet inspection, adding extra features, or installing multiple plugins, the configuration can become more intricate. I encountered some issues with iOS in version 2.5, but they are expected to be resolved or have been resolved.


    Sebastian Morales

An affordable and scalable solution that provides excellent features and documentation

  • September 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use the product to test firewalls and VPN solutions.

How has it helped my organization?

We could use the solution to connect with the firewalls remotely for security.

What is most valuable?

The VPN features are the most valuable. The product’s documentation is good.

What needs improvement?

The solution’s interface must be improved.

For how long have I used the solution?

I have been using the solution for one year. I am using the latest version of the solution.

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a ten out of ten.

How was the initial setup?

The initial installation is easy.

What's my experience with pricing, setup cost, and licensing?

The product is cheap.

What other advice do I have?

Initially, the product was difficult. It gets easier with use. It was a good investment. I would recommend the solution to others. Overall, I rate the product an eight out of ten.


    Paco Lafuente

A stable and free solution that is easy to maintain and suitable for small businesses

  • August 28, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product as a perimeter firewall.

What is most valuable?

We can run it on any hardware.

What needs improvement?

The product must provide integration with other solutions.

For how long have I used the solution?

We have been using the solution for ten years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is not very scalable. That is why we are planning to switch to a different product. The solution is used by one administrator and 75 end users in our organization.

Which solution did I use previously and why did I switch?

I have used SonicWall, Sophos, FortiGate, and Cisco Meraki. The choice of product depends on the context. Netgate pfSense is suitable for small businesses and homes. It is not the best solution for large deployments or branch offices. Sophos and FortiGate would be suitable for large companies.

How was the initial setup?

It is easy to install the tool. We need two weeks to deploy it. One person can deploy the solution. It is also easy to maintain. One person can maintain the solution.

What's my experience with pricing, setup cost, and licensing?

It is an open-source solution.

What other advice do I have?

Overall, I rate the product an eight out of ten.


    Victor Hugo Morales Vivas

Effective online management, secure, and user-friendly

  • May 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

I am using pfSense as a firewall and VPN gateway.

How has it helped my organization?

pfSense has helped our organization because we use a data center that needed a firewall, VPN, and other features under a budget.

What is most valuable?

The most valuable features of pfSense are security, user-friendliness, and helpful online management.

What needs improvement?

It was difficult to configure our web printer through the solution. This process could be easier. Additionally, integration with SD-WAN solution.

For how long have I used the solution?

I have been using pfSense for approximately one year.

What do I think about the stability of the solution?

I rate the stability of pfSense an eight out of ten.

What do I think about the scalability of the solution?

We have approximately 2,000 people using the solution.

I rate the scalability of pfSense an eight out of ten.

How are customer service and support?

I have not used the support from the vendor. However, I use community support.

How was the initial setup?

The initial setup of pfSense was simple. However, when we install filters or agents it can be difficult.

I rate the initial setup of pfSense an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

I am using the community version of the solution which is free.

The paid version is priced reasonably.

What other advice do I have?

The solution has solved many of our use cases.

I rate pfSense an eight out of ten.