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Its easier to use and the UI better than other competitors
What do you like best about the product?
UI feature and the pricing is the main thing that i loved
What do you dislike about the product?
I'm not sure about this as of now, as I haven't faced any difficulties.
What problems is the product solving and how is that benefiting you?
Backing up the data and the unlimited storage capacity.
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Saved big time due to data recovery capability of OwnBackup
What do you like best about the product?
Data recovery capability by going back in time after accidentally deleting some unused but essential data, has proved the best feature that my team could easily use.
What do you dislike about the product?
I would expect more advanced configuration features to have the flexibility given to user on more control of what backup should be done and what can be ignored.
What problems is the product solving and how is that benefiting you?
Org admins accidentally delete some unused but essential data in order to optimally utilize resources and memory. However, since they are not the owners, they often miss checking it with the owners given the data looks quite old/meta data. Using OwnBackup, this can be reversed easily.
Great Solution - Great Support
What do you like best about the product?
This solution provides critical insurance for production Salesforce instances - daily backups with granular recovery. My company has been a subscriber for several years. I just had an outstanding support call with Rene Rosales. He helped me to uncover an issue with certain records being somehow deleted by Salesforce in the background. Salesforce Support was unable to help me since the deleted records no longer existed - in short, they did not know the IDs to investigate. How I can provide a csv with the records deleted - a snap.
What do you dislike about the product?
No issues - great solution and great support.
What problems is the product solving and how is that benefiting you?
Regular backup and granular recovery.
Outstanding Service with accurate results
What do you like best about the product?
There are a lot of factors -
Excellent and timely customer Service
User experience
Easy-to-learn tutorials
Transparency
Collaboration with the Salesforce team to resolve issues.
Excellent and timely customer Service
User experience
Easy-to-learn tutorials
Transparency
Collaboration with the Salesforce team to resolve issues.
What do you dislike about the product?
I want to get more hands-on training for our dev team.
What problems is the product solving and how is that benefiting you?
DBCPU consumption
Disaster Recovery
Copado Integration
Disaster Recovery
Copado Integration
Excellent Product and Service
What do you like best about the product?
Takes away the worry of losing data, especially when something gets deleted by mistake. Very easy to find historical data and refresh when needed.
What do you dislike about the product?
Nothing that I've noticed. Whenever I had a question, their Support got right back to me.
What problems is the product solving and how is that benefiting you?
Solves the worry about losing data. As the Salesforce Administrator, I am responsible for having clean, correct data.
Excellent service to protect your Salesforce data
What do you like best about the product?
OwnBackup is a great 'set it and forget it' back up service for Salesforce. It simply sits there backing up both meta data and record data on a daily basis. With each back-up then persisted it's possible to go to any point in time to retrieve data that might have subsequently been deleted (whether accidentally, purposefully or maliciously!). The tool allows comparisons across backup points and can even restore data directly to Salesforce. As well as resiliency, it also has delivered other unexpected benefits to the organisation such as the ability to pull data for reports from any point in time. With a number of both config and data changes taking place on our SFDC org, to know OB is sitting there quietly snapshotting everything on a daily basis is a real reassurance.
What do you dislike about the product?
The interface takes a bit of getting use to but is still pretty user-friendly, and once understood does everything that could be wanted.
What problems is the product solving and how is that benefiting you?
Continual meta data and record data backup, with the ability to interrogate any point-in-time back up from when we first delivered the service. Has also proven useful for 'point in time' reporting given a system snapshot can be used from key dates in the year.
Peace of mind
What do you like best about the product?
Easy implementation, excellent service and staff.
What do you dislike about the product?
At this time nothing to dislike about OwnBackup
What problems is the product solving and how is that benefiting you?
Backup of our Salesforce instance
My experiences with OwnBackup
What do you like best about the product?
The comprehensive package of Salesforce native data protection tools that allow easy restoration capabilities to ensure business continuity and data integrity.
What do you dislike about the product?
I struggled with the initial setup when we first onboarded OwnBackup because we were slightly overwhelmed with the volume of functionality and it was hard to know where to get started. Having learning dashboards with pointers to the training materials on the admin panel page that opens on load during the onboarding period would be a great benefit to new customers.
What problems is the product solving and how is that benefiting you?
It gives us the ability to complete to back up our data and metadata across-the-board in our CRM but it also gives us the ability to do this much more rapidly. With our previous back solution, it would take the best part of a day to back up a partial data set and much longer to restore large data sets.
Own Backup review
What do you like best about the product?
Own Backup saves a lost deal for us and innovates with peace of mind
What do you dislike about the product?
I don't have any problem with Own Backup
What problems is the product solving and how is that benefiting you?
We do back up our org data in Own Backup
Product and service speaks for itself
What do you like best about the product?
The Ownback solution solves a genuine concern for our company. The sales team promised and the product delivered it. The complex features are very easy to use and the notification system is top-notch.
What do you dislike about the product?
The only complaint that I have is the pricing of the product. But the product itself and its quality support justify the pricing.
What problems is the product solving and how is that benefiting you?
It takes Backup of the Salesforce environments.
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