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External reviews

301 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Philip K.

Easy to use backup solution for Salesforce

  • March 17, 2020
  • Review verified by G2

What do you like best about the product?
I like that we can easily back up multiple Salesforce orgs with the same license. The initial setup was almost too easy, and I had an implementation manager with me for the entire process. I also like that I get regular emails letting me know the backup is working and successful.
What do you dislike about the product?
Overall, there was nothing that created an issue.
What problems is the product solving and how is that benefiting you?
We now have daily backups of 2 major orgs, and since the process is automated, there is little to no effort/ Before we had OwnBackup, we had to manually backup the org weekly, and the data backup was separate. Restoring this was very time consuming and not simple or economical.
Now we have a complete solution, with multiple days of data to roll back on, as well as a simple process to restore our Salesforce instance.
Recommendations to others considering the product:
While it would be nice to have a working demo, the OwnBackup sign-up process is simple and worth the money


    Alper O.

It is nice experience to use Ownbackup

  • March 17, 2020
  • Review verified by G2

What do you like best about the product?
I don't lose my data.
I can organize my data based on staging that I wanna use. Like development,QA,etc.

So for me the best thing is to protect my data.
What do you dislike about the product?
Actually, specifically there is nothing that I disliked. Data load times can be better.
What problems is the product solving and how is that benefiting you?
For Back up my Salesforce data. Replicating data for my development environment.


    Management Consulting

Awesome app

  • March 17, 2020
  • Review provided by G2

What do you like best about the product?
The way it backs up the the data with just a few configuration
What do you dislike about the product?
Nothing specific as such for now.. happy to use it
What problems is the product solving and how is that benefiting you?
A simple click to use tool with amazing features and one of the best tools to use for data backup and recovery directly onto cloud
Recommendations to others considering the product:
Best tool for cloud backup and recovery


    Information Technology and Services

Great and easy setup!

  • March 17, 2020
  • Review provided by G2

What do you like best about the product?
OwnBackup was easy to setup and start using. The information and scheduling is great. Something that is typically hard to get but now very easy to get from OwnBackup.
What do you dislike about the product?
Too many emails initially but learned how to update those.
What problems is the product solving and how is that benefiting you?
Change of historical data. Indexing imports and changes to that data.


    Robert W.

OwnBackup & OB Archiver are a great duo!!!

  • March 17, 2020
  • Review provided by G2

What do you like best about the product?
With a global SalesForce User base we finding Data Space use growing rapidly. When I was at DreamForce I attended an OwnBackup session and was very impressed. My favorite part of the demo was the Sandbox seeding feature, but I knew backup and archive is how we could sell this to the decision makers.
What do you dislike about the product?
We struggled a bit getting OB Archiver setup and it took their tech support almost a week to get OB Archiver working correctly.
What problems is the product solving and how is that benefiting you?
We dropped our Data Space utilization from 97% to 78% and we are looking for more. We were at a decision point where we have to purchase addition storage or implement and archiving solution, archiving was the best solution for us.


    Financial Services

Solid backup and sandbox seeding service

  • March 17, 2020
  • Review verified by G2

What do you like best about the product?
Easy to get going. NOT a managed package - easy user management. Good UI to create and manage backups. Excellent comparison and restore tools. Sandbox seeding is well thought out and works well overall. Very flexible in terms of storage allotments (number and size).
What do you dislike about the product?
Occasional bugs, primarily with the seeding process. Support is prompt but not always helpful.
What problems is the product solving and how is that benefiting you?
We use it most often for sandbox seeding, but of course also for production backup and (when needed) restore.
Recommendations to others considering the product:
I'd recommend it, especially if you are looking to standardize a sandbox seeding process in Salesforce without using code.


    Jennifer W.

OwnBackup saves grey hairs...

  • March 17, 2020
  • Review verified by G2

What do you like best about the product?
I know that OwnBackup is there in the background running all the time, and I don't need to worry should we have a failure or if we need it. It requires very little effort and really is like set it and forget it.
What do you dislike about the product?
There are just a few things that I didn't like. It's not as easy to restore a single record. You have to jump through several hoops to find it, export it and then reimport it to restore one item.
What problems is the product solving and how is that benefiting you?
Most definitely peace of mind! I have no worries knowing that anything that I do or change, especially in bulk, can be reversed with a few steps. There is nothing more terrifying than taking a leap when you have no netting and OwnBackup provides that safety net. Being able to restore anything quickly and efficiently is a key in the fast paced sales and support environment and knowing that it's there in the event you need it, makes it worth the cost.


    Taylor B.

Great tool for backing up SFDC Data

  • March 17, 2020
  • Review verified by G2

What do you like best about the product?
Software is easy to setup, very customization, and the average user could manage it.
What do you dislike about the product?
No complaints so far. Compared to their competitors, the tool is a great solution.
What problems is the product solving and how is that benefiting you?
We currently use Ownbackup for backing up our SFDC Production and Sandbox Data and metadata. The software is super easy to setup and start using. I really like their customer portal. It gives me easy access to our backup history and allows me to completely customize when those backup run and setup alerts for those backups. If needed, I could easily restore a backup which could come in handy if something ever happened to the data in our Salesforce Org.
Recommendations to others considering the product:
OwnBackup is a great tool for businesses looking for a solution to backup SFDC Data.


    Jason R.

Best Backup Solution for Salesforce

  • March 17, 2020
  • Review verified by G2

What do you like best about the product?
Easy to Use. Just login to the org and tell it what kind of backup to perform.

The Comparison tool is very nice because it will show you what is new, deleted or changed in the org
What do you dislike about the product?
The UI for the Sandbox Seeding could be better. it would be nice to see dependencies with seeding and setting how many records for the parent object and it will complete the child objects.
What problems is the product solving and how is that benefiting you?
Org Backup and Seeding of data to dev environments.

The major problem we had was that the salesforce weekly backup stopped working because of the amount of data and also files in the system and we needed to move data and files from our UAT environment to go into production.


    Stephanie S.

Seamless and Worry-Free

  • March 17, 2020
  • Review verified by G2

What do you like best about the product?
Scheduled back-ups with email notifications of successes and failures.
What do you dislike about the product?
Harder to find exact root of error without deeper investigation.
What problems is the product solving and how is that benefiting you?
Assure that Salesforce data is backed up in case of changes or catastrophic data loss.
Recommendations to others considering the product:
Give it a try to see if it meets your needs. I like that it compartmentalized the Data from the Metadata for ease of restoring should that be necessary. Also, when there was an issue with backup, I received notifications that the issue was being looked at, and an email when the issue was resolved. It was very helpful.