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Own: SaaS Data Protection Platform

Own | 1

Reviews from AWS Marketplace

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External reviews

301 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Dhana S.

OwnBackup feedback

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Amazing user experience, it's simple UI and very easy to use. We can create as many jobs you want. It has lot of options to exclude particular data like history tables, chatter API, etc. It is customizable and optimizable so that OwnBackup doesn't consume all of org governor limits. It has alerting mechanism to alert individuals and team.
What do you dislike about the product?
The UI for data comparison between backup jobs can be improved.
What problems is the product solving and how is that benefiting you?
The OwnBackup support is very flexible to work with and their responses are fast. The support team will immediately look into the issues and they try to resolve as quick as possible. They help you how to optimize your backup process and how to give priority between jobs etc.
Recommendations to others considering the product:
It is great tool and it is very easy to implement and maintain

    Non-Profit Organization Management

Works perfectly!

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
It's easy to use and maintain. We were able to back-up our production and sandboxes easily. Whenever we have a change we wish to roll-back, it is easier to identify the previous version for it automatically keeps track of the changes.
What do you dislike about the product?
We do not have anything I dislike at this time. However, I would like to suggest having a module that allows us to revert changes easily per component/file.
What problems is the product solving and how is that benefiting you?
We do not have any problems so far.

    Hospital & Health Care

Its a great tool.

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Files
easy access the tool is easy to use and access all files.
What do you dislike about the product?
If its a large file it won't download the way you would like it.
What problems is the product solving and how is that benefiting you?
having our data always backed up and easy access.

    Gaurav J.

Best Product and supportive team

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
I like the feature like smart alerts, restore, sandbox seeding etc
What do you dislike about the product?
Some enhancement is needed like all the type procees should disable using sandox seeding
What problems is the product solving and how is that benefiting you?
Data resore and sandbox Seeding

    Defense & Space

Best Decision from Dreamforce

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
The visibility into our org and sandboxes
What do you dislike about the product?
It's a little clunky to get started with.
What problems is the product solving and how is that benefiting you?
OwnBackup has provided us with a sorely needed backup & restore function to supplement our organizational growth.

    Information Technology and Services

Ownbackup Review

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use. Gets the job done. I have proven its ability with numerous restores and I therefore trust it.
What do you dislike about the product?
Accommodating Salesforce Sandbox refreshes is quite a manual and tedious process, but this is no fault of Ownbackup from what I understand. There is probably a way I could script it if I put some additional focus into it.
What problems is the product solving and how is that benefiting you?
Salesforce back-up services and Salesforce data analysis comparison.
Recommendations to others considering the product:
Get a demo and check it out for yourself. You should be pleased.

    Information Technology and Services

Set it and forget it (if you want)

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
You can set up your backup rules and are sent notifications of any issues if/when they arrise.
What do you dislike about the product?
UI is a bit clunky at times. But you only need to use it when configuring the backup/accessing the data.
What problems is the product solving and how is that benefiting you?
Salesforce data backup.

    Financial Services

Salerforce Backup tools

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
We can get a daily backup for all our production and sandbox orgs
What do you dislike about the product?
not much to dislike, tool get the job done. Do not like the Find feature limit.
What problems is the product solving and how is that benefiting you?
For Compliance reason, we get a daily backup

    Oxana M.

One of the best backup solutions on the market

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Easy to install and configure. Easy to use.
Per record data recovery.Sandboxes are backed up for free.
Cost efficient. There is no minimum in terms of required number of users and other requirements.
Other solutions we looked into didn't work for small organizations because small organization didn't meet min price/# of users requirements.
What do you dislike about the product?
I don't have any cons to list.
We haven't encountered any issues with the solution
It took several days to backup image files, but it's my understanding it's related to SF.com limitations rather than OwnBackup limitations.
What problems is the product solving and how is that benefiting you?
We use OwnBackup as the main SF.com backup solution for our Production and all the Sandbox orgs.
It's very easy to configure, customer service is great.
Initial set up took maybe 30 min max. It run automatically, data is backed up on a cloud, we don't have to worry about providing server space.
It's been a great experience so far.

    Will D.

Very easy to use and easy to see what is happening with your data.

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Very easy to use and easy to see what is happening with your data.
What do you dislike about the product?
That you have to reload each org when you change org IDs
What problems is the product solving and how is that benefiting you?
Mainly around data recovery, the less we have to use it the better.

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