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Efficient services and immediate benefits
What do you like best about the product?
Usability, simplicity and effectiveness of the services
What do you dislike about the product?
Nothing so far! The system is reliable and robust.
What problems is the product solving and how is that benefiting you?
Lack of back up data and metadata. Avoidance of manual intervention when actioning backups. Our data is securely stored and GDPR compliant.
Recommendations to others considering the product:
Let the experts advise you on how best maximise the use of OwnBack up
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Simple and Works
What do you like best about the product?
Just enough features and pretty simple to use. There's not much else to say since we haven't had to do a restore yet. It's more comprehensive than the built in backup and has been prettier and easier than other solutions I've seen. I can set up jobs to backup production and all my sandboxes as well. The tool also tells me exactly what permissions are missing on the account being used so I don't have to guess. Also grabs the metadata which I haven't seen available in too many services like this. If you aren't familiar, metadata is very important to your salesforce org and you want to make sure you're capturing that information in case of failure. Salesforce is very stable but your contents and users might not be as reliable.
What do you dislike about the product?
I would like to not have to archive jobs when credentials change. For some reason you can't just change a password or username on a salesforce backup. I would like to delete those old jobs also. I wish the price was better also.
What problems is the product solving and how is that benefiting you?
Better to be looking at it than looking for it. Luckily we haven't had to restore anything yet. But salesforce doesn't have any backup built in of any worth so you need to get something. It's one of those things that you don't think about much and don't really like spending money on because when it works, you don't notice it's there but it's a necessary addition to any salesforce org.
Recommendations to others considering the product:
See my other answers
Ownbackup for peace of mind!
What do you like best about the product?
A great user interface, able to back up multiple instances as well as metadata.
Very simple to use and great confidence to backup our instance; provides us the peace of mind if something did happen we would be able to simply restore.
Also has great functionality to manage user access/deletion requests where you can edit/delete records from your backups simply.
You can compare backups and understand data changes etc.
Very simple to use and great confidence to backup our instance; provides us the peace of mind if something did happen we would be able to simply restore.
Also has great functionality to manage user access/deletion requests where you can edit/delete records from your backups simply.
You can compare backups and understand data changes etc.
What do you dislike about the product?
It's quite expensive but given it is core functionality when you are building an enterprise database the value is great.
Ideally I'd like to delete/modify multiple records at once.
It would also be great to have multiple backups of the same instance; e.g. one encrypted, one not
Ideally I'd like to delete/modify multiple records at once.
It would also be great to have multiple backups of the same instance; e.g. one encrypted, one not
What problems is the product solving and how is that benefiting you?
This provides us safety and security so if we do have a data loss/breach our process and protocol for restoring is quick, simple and relatively pain free Hence we can limit impact on our end users!
great product
What do you like best about the product?
easy administration and setup
great customer support
seeding sandboxes
easy restore
alert setup
great customer support
seeding sandboxes
easy restore
alert setup
What do you dislike about the product?
sometime its hard to find the details behind the issues being flagged with the alerts
What problems is the product solving and how is that benefiting you?
data backup and restoration, disaster recovery
Great automated backup, has saved us a few times already.
What do you like best about the product?
The capability to not only backup data, but meta data as well.
What do you dislike about the product?
Not having an api to be able to attach to the backups systematically in order to retrieve the data from an analytical standpoint. Each backup is like a point in time, and we've resorted to several backups on a monthly basis to create point in time reports for our opportunities. Had to pull each month's back up manually though.
What problems is the product solving and how is that benefiting you?
Backing up metadata before it is overwritten by new code is awesome. We've reverted many promotions back to original state using the meta data backup.
Highly recommended
What do you like best about the product?
Own backup provides peace of mind. Native Salesforce weekly export is not automated or nearly as robust.
What do you dislike about the product?
Searching the backups can be time-consuming. I wish the advanced search features were easier to use or better documented.
What problems is the product solving and how is that benefiting you?
We've restored data that was accidentally deleted or altered. We've used Own to research the history of records.
Extremely efficient and easy!
What do you like best about the product?
The fact that I do not have to download individual files in Salesforce for backup
What do you dislike about the product?
I have not come across anything I do not like yet.
What problems is the product solving and how is that benefiting you?
All of your orgs including our sandboxes are being backed up without our intervention which saves us so much time!
Recommendations to others considering the product:
n/a
Overall great experience
What do you like best about the product?
I really liked the support that we received when we first signed with OwnBackup. The engineer walked us through setting up our first SalesForce backup as well as giving us a very in depth tutorial on the system. Any questions that we had after the initial training we answered quickly. They even scheduled a follow up call after the initial setup to go over how things have been working.
What do you dislike about the product?
I am yet to find anything that I dislike about this product. We are currently looking to see if we can leverage it for any of our other backup needs.
What problems is the product solving and how is that benefiting you?
We needed a solution that provided more flexibility over the standard SalesForce backup. OwnBackup has met our needs without any issues.
Recommendations to others considering the product:
Only advice would be take advantage of the support provided. I found it very helpful in the setup process.
Every Org needs OwnBackup!
What do you like best about the product?
This is an essential tool for every company, something hopefully that will not need to be used in a worst case scenario, but something that is indispensable if data corruption were to happen.
The security of knowing your Salesforce orgs are backed up, and in the event of an emergency can be redeployed quickly to get your company back up and running in hours instead of weeks or months is by far the most critically important function of OwnBackup.
The sandbox functionality is also great, with the ability to compare changes, restore if needed, seed anonymous data for testing, and check for differences between orgs. Overall this is a great tool!
The security of knowing your Salesforce orgs are backed up, and in the event of an emergency can be redeployed quickly to get your company back up and running in hours instead of weeks or months is by far the most critically important function of OwnBackup.
The sandbox functionality is also great, with the ability to compare changes, restore if needed, seed anonymous data for testing, and check for differences between orgs. Overall this is a great tool!
What do you dislike about the product?
No downsides! Even if OwnBackup only provided the backup part it would be worth the cost.
What problems is the product solving and how is that benefiting you?
We are solving the very difficult "what if" scenario where data corruption takes down our org and we have to bring it all back online as soon as possible. We are also exploring the use cases for seeding sandboxes!
Recommendations to others considering the product:
It's absolutely worth the cost! With Salesforce official stance on data backup and integrity, OwnBackup is a must for every company. There is no question, if something happens and your data is corrupted, you will want OwnBackup to help you get up and running. The fact that they make it easy...that's just amazing. You can get back up and running in hours or days vs weeks or months.
Easy to use, user friendly tool to manage my data
What do you like best about the product?
Easy to import data, seeing my data changes visually. It is easy to find specific records when needed.
What do you dislike about the product?
I think Import data is a little bit slow. There should be a way to improve it.
What problems is the product solving and how is that benefiting you?
Exporting and importing data through my Sandboxes and other Salesforce stages that my team used.
Recommendations to others considering the product:
It is easy to use the tool. You can easily adapt to this tool. Easy to import data, seeing my data changes visually. It is easy to find specific records when needed.
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