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Provided great insurance on our data
What do you like best about the product?
Knowing our data is protected and accessible at any time.
What do you dislike about the product?
It can sometimes take time to pin-point the specific data you are trying to recover and/or restore.
What problems is the product solving and how is that benefiting you?
Ownbackup helps when mass data imports & updates go sideways. We also have the security blanket of knowing all our data is safe and accessible when we end up needing it.
Recommendations to others considering the product:
If you need data backup, there's no better tool.
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Reliable for the Price; Used for Salesforce Backups
What do you like best about the product?
Dependable/reliable, straight-to-the-point. We rarely had issues with our scheduled backup of Salesforce. Received weekly emailed reports on successes/failures, very rarely were their failures.
What do you dislike about the product?
Not very feature-rich. Backup space is a bit expensive for cloud-storage.
What problems is the product solving and how is that benefiting you?
Backing up Salesforce (Dev, Test, and Production Environments). Backed up Data and MetaData.
Recommendations to others considering the product:
Reliable and easy to setup, would recommend.
A must have for any moderate or larger size Salesforce implementation
What do you like best about the product?
- Ease of use to backup, restore, or compare data
- Lots of functionality included, even in the lower license tiers
- Support has always been very helpful when needed
- Ability to hook into multiple sandboxes along with a production org
- Alerting us on unusual changes to our data (very useful!)
- Lots of functionality included, even in the lower license tiers
- Support has always been very helpful when needed
- Ability to hook into multiple sandboxes along with a production org
- Alerting us on unusual changes to our data (very useful!)
What do you dislike about the product?
It would be nice if there was a native Salesforce app we could expose to allow delegated users the ability to selectively compare records against backups and/or restore records themselves without needing to involve IT (such as a sales operations team). Some competitors have this, but did not stack up nearly as strong in all other areas as OwnBackup did for us.
What problems is the product solving and how is that benefiting you?
The need to backup our data is the primary problem we needed to solve. This makes our data accessible in the event of Salesforce disasters or outages (like the whole permageddan incident a couple years ago), and also allows us to quickly step back in time if someone deletes or corrupts data on a record by mistake, or simply when someone challenges that something "used to be a different value" - we can now step far back in time and show that value on any given day.
Ownbackup is best solutions out there for backup, restore and trace changes in Salesforce.com
What do you like best about the product?
Friendly user interface
Amazing support
Ability to restore data (hierarchy related data to the records)
Amazing support
Ability to restore data (hierarchy related data to the records)
What do you dislike about the product?
Does not provide Support portal to view and create support tickets
What problems is the product solving and how is that benefiting you?
Data and configuration loss. The ability to store data and go back in time for any backup to check data (Historical Data)
Great User Friendly Product!
What do you like best about the product?
User interface is really easy to understand. Easy to work on and very helpful tool. Customer service is the best I've experienced! They were the first program that fully integrated on their own with our Salesforce org, not much was need on our side.
What do you dislike about the product?
They were quite pushy in finishing the deal and having us sign up.
What problems is the product solving and how is that benefiting you?
Backup of the entire Saleforce org, data as well as metadata, and seeding of any sandboxes.
Recommendations to others considering the product:
Jump right in! This is the tool for you!
Very well-suited for our needs
What do you like best about the product?
The ability to populate Sandboxes with Test data
What do you dislike about the product?
You can't follow lookup fields when replicating objects, You can only look down, not up
What problems is the product solving and how is that benefiting you?
Ensuring our Salesforce Data is safe from catastrophe. The change alerts are great.
Good tool for backup
What do you like best about the product?
Day to day backup and do the SQL queries to fetch the data.
What do you dislike about the product?
We use it for Salesforce, we were unable to use the Sandbox copy feature, it doesn't maintain the complex relationships.
What problems is the product solving and how is that benefiting you?
All queries to fetch the backed up data instead of download and search.
Deserved industry leader
What do you like best about the product?
Getting started with Owncloud was not too difficult and staff were quick to help with my support questions. Good support is really important as we would probably only contact our backup provider for support if there was an emergency, so it is reassuring to see how responsive the support has been. My favourite feature is to be able to import backups to mysql and there is even an API to automate it. But overall I like the extensive featureset, clean simple interface, and clear documentation.
What do you dislike about the product?
I don't think I dislike anything about it. It is more expensive than some competitors, but this is worthwhile for a solid dependable product that meets all our needs, and when it comes to backup management of our entire salesforce org, this is really important.
What problems is the product solving and how is that benefiting you?
We have been able to get some sleep at night knowing our data is properly backed up, and a couple of times this has turned out to be a life saver as previously we would have to wade through reams of data to fix mistakes or issues with data, and now we can do it in a couple of clicks. The hidden benefit has been the ability to do data comparisons and data migrations between sandboxes.
Review on Ownbackup
What do you like best about the product?
Very much ease to use.
Trustworthy on the backup.
Sends continuous reminders alerts on the backups and if there is an issue they send alerts.
Trustworthy on the backup.
Sends continuous reminders alerts on the backups and if there is an issue they send alerts.
What do you dislike about the product?
Nothing to dislike as of now with ownbackup.
What problems is the product solving and how is that benefiting you?
We backup all our Salesforce application objects data and metadata without any intervention. Restoring is also very easy.
The most comprehensive Salesforce backup tool on the market
What do you like best about the product?
The myriad of features provided by OwnBackup allow us to quickly and easily restore data which would have otherwise been lost to us. The sandbox seeding feature specifically is incredibly helpful as it allows us to utilise our existing Backup provider as the tool for creating obfuscated data in each of our sandboxes whenever required. It has a very intuitive UI, we've never needed to provide explicit training for any administrators of OwnBackup as its simple and elegant UI ensures that a new user can pick up the tool with ease. The success managers are also incredibly helpful, often reaching out to us for catch ups if we've been quiet for an extended period. Being able to backup multipe Salesforce orgs into a single platform is also incredibly helpful.
What do you dislike about the product?
Restoring data which was deleted over a long time period can be a long process to restore as you need to go through each individual backup and combine the difference to accumulate all records deleted within the time period. This has previously caused issues wherein it has taken multiple full days of effort for an administrator to restore data from to Production which had been deleted over 6 months (100+ individual backups to go through individually).
What problems is the product solving and how is that benefiting you?
This Salesforce backup solution allows us to efficiently restore data to both Production and Sandboxes. Salesforce doesn't really offer a great backup solution and OwnBackup is by far the easiest tool to use which I've come across. The solution has allows us to easily backup large amounts of data which would have otherwise been lost as the Salesforce recycle bin only holds data for a short period of time. Without this tool, we would have been required to manually rebuild records which had been lost.
Recommendations to others considering the product:
As one of the large providers within the Salesforce backup space, Ownbackup should be one of your primary options, requesting a demo with a success manager will allow them to demo the platform to yourself, I would expect you'd be surprised by the number of features provided with the core platform.
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