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External reviews

297 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Management Consulting

Best one out there in the field!

  • May 16, 2020
  • Review provided by G2

What do you like best about the product?
Easy interface to navigate around. Super easy to restore files. And love the fact that history files are saved - VALUABLE!
What do you dislike about the product?
The documentation for SOQL filtering needs more documentation with many more examples.
What problems is the product solving and how is that benefiting you?
The field tracking history files have been invaluable! With the backups I was able to provide evidence of integration process that went out of control!
Recommendations to others considering the product:
It's the best backup service for Salesforce orgs. I strongly recommend it! The days of weekly data export is over!


    Non-Profit Organization Management

A really powerful product!

  • May 15, 2020
  • Review provided by G2

What do you like best about the product?
We like the way we can quickly and easily manage out backups, export our data, and have assurance that all of our information in Salesforce is backed up. We have even used the products to perform restores of accidently deleted records, and that was very easy and quick to do.
What do you dislike about the product?
Nothing - we really do love the product!
What problems is the product solving and how is that benefiting you?
Having assurance that we have a good backup of all our Salesforce data. The benefits we have realized were that our previous solution was on Platform, now we have assurance that in an eventuality that we could not access Salesforce we can still get to our precious business data
Recommendations to others considering the product:
We think it really is the leading Salesforce backup solution.


    James H.

Simple to use and very effective

  • May 15, 2020
  • Review provided by G2

What do you like best about the product?
Ease of setup and then not having to worry about it any further - it does exactly what it's supposed to!
What do you dislike about the product?
Nothing that I've come across yet - it's great!
What problems is the product solving and how is that benefiting you?
Easy to remedy issues
Recommendations to others considering the product:
Creates an added level of security and peace of mind.


    Logistics and Supply Chain

OwnBackup bring use usefull support and good services

  • May 15, 2020
  • Review provided by G2

What do you like best about the product?
Backup and possibility to upload only a part of the data
What do you dislike about the product?
I'm not an expert on this platform but so far so good
What problems is the product solving and how is that benefiting you?
data security and save a lot of time
Recommendations to others considering the product:
Good service and good support


    Computer & Network Security

Seamless automatic backup with minor issues

  • May 15, 2020
  • Review provided by G2

What do you like best about the product?
Notifications that it sends.So we know when activity is done.
What do you dislike about the product?
UI lags at time of creating backup or configuration.
What problems is the product solving and how is that benefiting you?
Easy way to restore.
Recommendations to others considering the product:
Nothing as of now


    Snow N.

OwnBackup is really helpful to safe guard the production environment.

  • May 14, 2020
  • Review provided by G2

What do you like best about the product?
I like the org comparison to have a quick view of the discrepancy of two orgs.
What do you dislike about the product?
I wish the seeding function would be simple as one click.
What problems is the product solving and how is that benefiting you?
There was a time when I refreshed the full copy sandbox. After the refresh, there was an issue with the new refreshed sandbox. I had to compare it with the backup one. I found out the differences between the production instance and the old full sandbox.


    Shyam M.

Perfect Data And Metadata backup tool for Salesforce

  • May 14, 2020
  • Review provided by G2

What do you like best about the product?
We have been using Ownbackup for a while for our daily data backups and weekly metadata backups from Salesforce.
1. Compare the different backup versions
2. data and metadata restore process
3.sandbox seeding
4. Role based accounts for users, which allows the limited access to handle the data .
5.OwnBackup do backing up your Salesforce Data easy and quick. The last thing you want to do is spend valuable development time building your own backups and having to maintain them. Ownbackup solves that problem in spades.
What do you dislike about the product?
1. Restoring Data have some disadvantages
2. Each feature cost licenses , added features = $$$
3.No info on what kind of role can access can do in ownbackup.
4.Restore the data or clone the data to a sandbox is kind of complicated.
What problems is the product solving and how is that benefiting you?
1. Archive Data
2.Data Backup from Salesforce without any custom code.
3. Metadata comparison within the org or Org to Org.
Recommendations to others considering the product:
If you're having Data and that need to referred after 5 -10 yrs, Ownbackup is the perfect solution for your need, Easy to use where the UI helps you to navigate through the steps.
-Ownbackup gives a different variations of servers where you you can choose which server fit into your data model and Data compliance end.
-Easy to setup the Users and based on the we can provide the access to perform different tasks in Ownbackup Like , Devops can see all data and metadata fies , where developer can only see some metadata files and can't have access for Data.
- Custom Success Team - A dedicated team will help through the Setup process , user creating , Salesforce Production and sandbox setup with Ownbackup.


    Biotechnology

OwnBackup is awesome!

  • May 14, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use interface. The customer service is fantastic (Kathleen is really awesome to work with!)
What do you dislike about the product?
None that I've seen so far. Does exactly what we need.
What problems is the product solving and how is that benefiting you?
We run our business off of Salesforce. We need to know our data is secure and accessible in the event of a loss. OwnBackup gives us peace of mind.


    Jared W.

OwnBackup Works great for a nonprofit

  • May 14, 2020
  • Review provided by G2

What do you like best about the product?
I like that it is completely separate from your salesforce setup. I also like how easy it is to set up. It literally takes about 30 seconds. It is so simple to use. The price is really good. So far we have had really good customer service.
What do you dislike about the product?
I wish that once you set it up for your org it would auto-setup for your sandboxes. Other than that I haven't had anything else that I don't like.
What problems is the product solving and how is that benefiting you?
We are solving the need to back up our data and not having to write syncs to a backup service for our SQL database. It also mitigates some risk by having it backed up by a 3rd party instead of trying to do it ourselves.
Recommendations to others considering the product:
When you are looking for a Salesforce backup. this is a great one to consider because it stores not only the data but the metadata of your records and objects. I only found that in OwnBackup.


    Information Technology and Services

Own backup is very good product.

  • May 14, 2020
  • Review provided by G2

What do you like best about the product?
I liked own backup. It backs up all the data of all the objects and fields.
What do you dislike about the product?
We can't create reports of particular objects.
What problems is the product solving and how is that benefiting you?
Backup of our salesforce org.