What do you like best about the product?

The Own platform is very easy to use, almost all the functionalities are very intuitive and user friendly. It is a platform that brings us confidence and peace of mind as we know that all our data and metadata is backed up on a daily basis, always following best practices and respecting important factors such as GDPR, retention and API Consumption.

Connecting or archiving an Org is very simple to perform, the platform also has extra features that help you recognize missing permissions and alerts for abnormal behavior on the platform.
A positive point is the fact that you can search for records, compare them considering the backup history and restore them as needed, even considering related records, which is usually a challenge in other platforms.

What do you dislike about the product?

There is not much flexibility in where the data is stored, such as different cloud solutions or even in the customer's own cloud. The platform pricing is a bit difficult to understand as it depends on the storage and the number of users.

What problems is the product solving and how is that benefiting you?

Own solves the data and metadata backup problem for our Salesforce organizations. Salesforce does not have a friendly and complete backup solution and I think that ends up creating a big problem such as data corruption, data and metadata loss and time related information comparison.

Backup is a functionality that should be considered a must in a Salesforce implementation, and Own does that job easily, always following best practices.