What do you like best about the product?

Own provides us with peace of mind - we know our salesforce org is backed up daily. When we do need to replace data - which has largely been due to cleanup that was a bit more far reaching than intended - the restore process is very intuitive. Our new team members don't require extensive training sessions to become proficient with the product. We have always received the very best customer support from Own on technical questions, and our account team balances keeping us up-to-date with their newest products while respecting any budgeting or timing limitations on our part.

What do you dislike about the product?

We have not had a negative experience with the product or company staff, and have been a customer for almost five years. We are very satified.

What problems is the product solving and how is that benefiting you?

Own backs up our salesforce landscape - it is reliable, which allows us to focus efforts on delivering enhancements for our end users. The Backup solution, once implemented, provides security/insurance with virtually no ongoing maintenance efforts on our part.