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    Alexander E.

Very intuitive TMS with great connectivity to multiple repositories

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
Phrase is easy to configure and master, the interface is clean and user friendly. The off-the-shelf connectors and Submitter Portals are very easy to set up, providing integrations with multiple tools ad repositories. It's cloud based, so can be accessed from anywhere. The web-editor has all the basic features you'd require from a CAT tool and is very intuitive as well, so the learning curve for new users is really very short. It's also great to see that Phrase 's crew is very open to suggestions and eager to implement new features required by the customers.
What do you dislike about the product?
Some features are a bit limiting (like Continuous jobs analysis or the way of managing TMs in the project for each language individually), but it's good to see Phrase is open to the feedback and it's work in progress, every time we've come up with the suggestion or feature request, Phrase would take it seriously. Per word usage might be a bit limiting and hard to foresee upfront, but luckily Phrase is very flexible with the options to top it up.
The LQA options can be improved.
What problems is the product solving and how is that benefiting you?
We have automated integrations with our new CMS and centralized most of our localization workflows in one tool - that's the main benefit, as it provides great control and time saving. The linguists also enjoy working with it, and the acceptance is higher than with other tools. We've kept adding new workflows and repositories over the years. It allowed us to fully automate our localization process integrating it with all the CMS that our company is using, and brining all the localization process under one umbrella.
Recommendations to others considering the product:
It's a great tool, if you need a cloud-based and user-friendly tool, but bear in mind the limitations it has for more complex and customized workflows setup.


    Food & Beverages

Excellent tool, great support

  • November 11, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use. Quick ramp-up from the development team to start using the contents from the tool. Also, the company has always been prompt to help whenever we had questions or issues.
What do you dislike about the product?
Nothing at the moment from a development standpoint.
What problems is the product solving and how is that benefiting you?
We actually did not fully deploy a solution yet but we could successfully use it as a means to perform translations and generate assets for our customer's Android and iOS apps in 4 different languages, including variations among them.
Recommendations to others considering the product:
Just start using the trial version from the Phrase web site to get a feeling about its capabilities.


    Libraries

Love Phrase and their CLI

  • November 11, 2020
  • Review provided by G2

What do you like best about the product?
The integrations with GitHub and GitLab as well as the CLI
What do you dislike about the product?
Limited possibility to analyze integration errors
What problems is the product solving and how is that benefiting you?
Translation of our product into 5-10 different languages
Recommendations to others considering the product:
Use it!


    ardi b.

Great developer experience, easy to implement

  • November 09, 2020
  • Review provided by G2

What do you like best about the product?
From the developers point of view, Phrase offers some nice functionalities and it is easy to implement in the code. From the translators point of view, In-context editor is an impressive feature that make their life easier.
What do you dislike about the product?
Being that there are a lot of things to document, the documentation may get a bit messy and you can get lost in them trying to find what you are looking for.
What problems is the product solving and how is that benefiting you?
In-context editor is an extremely nice feature that allows the translators to translate their keys directly on the website, and have a live feeling of how the website looks like.


    Computer Software

Easy to use Localization tool for a great price

  • November 05, 2020
  • Review provided by G2

What do you like best about the product?
It's very user-friendly and also easy to use for translators. I love the in context editing and the possibility to add screenshots. The customer service is great too!
What do you dislike about the product?
Next to nothing, the only thing would be that the in context editor doesn't work sometimes.
What problems is the product solving and how is that benefiting you?
Localization of website and app in a streamlined manner.
Recommendations to others considering the product:
I compared the most comon localization tools and Phrase won. Best price for the best quality!


    Alexander C.

Terrific experience

  • October 29, 2020
  • Review provided by G2

What do you like best about the product?
I like spaces and projects structure. We use each project per component of our software (Rails engine) and each space per our product. It's also very easy for software devs to sync files with simple CLI commands.
What do you dislike about the product?
It's unclear how to move projects between spaces.
What problems is the product solving and how is that benefiting you?
We are planning our expansion to new markets. So it's very easy with phrase.com


    Jackson W.

Great platform, makes managing localisation a breeze!

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
Multi-faceted interface that lets you manage all your translations in one place quite easily. Plus, their customer support is superb! They answer quickly, they're friendly, and they actually solve your issues...
What do you dislike about the product?
Only one thing: with their TextMaster integration, I wish they had the possibility to use your own TextMaster account instead of theirs. I understand this in the pipeline, though!
What problems is the product solving and how is that benefiting you?
Managing 11 languages on a site with millions of pages.


    Guillaume M.

Saving precious time to our team

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
We loved the fact that we could do translations on the fly directly in Phrase without disturbing our Developers.
What do you dislike about the product?
I just wish to have a higher level plan, as currently our company has only the Entry level.
What problems is the product solving and how is that benefiting you?
Speed of new translation application to our UI in 13 countries (webforms in our case).
No disruption of the development team, could work in parallel.
Could do demos to new markets, just but 'translating' an existing UI.
Could let some markets even do themselves the translations in Phrase without back and forth of emails.
Could do translations on the fly during calls/conference to correct little punctuation mistakes.


    Eduardo L.

Makes i18n a simple task

  • October 09, 2020
  • Review provided by G2

What do you like best about the product?
I love the way we can handle multiple translations somewhere else - out of our application, and at the same time we can share with other people and stakeholders.
What do you dislike about the product?
At the beginning of the project we didn't think right how it would be the right way to name our keys. We used the name of the microservice in the key so we could differentiate between them but now we want to use keys across the many services we have and we don't want to because of the name. It's getting harder to manage them and we are starting to have duplicates.
What problems is the product solving and how is that benefiting you?
We decoupled the translation part of our concern and outsourced it to our stakeholders - they can do translations themselves.


    Jeremy L.

Super fast translation

  • October 09, 2020
  • Review provided by G2

What do you like best about the product?
The actual time it took one of the third-party partners to translate the keys was very quick--within the same day. This is awesome. Our dev team also prefers the app integration of Phrase over any other translation tool we've tried.
What do you dislike about the product?
The auto translate produced unusable phrases that took too much internal effort to clean up. So we don't use that service anymore.
What problems is the product solving and how is that benefiting you?
We need translation of our app into various languages. Phrase does this quickly and with the best app integration we've seen.
Recommendations to others considering the product:
Phrase is speedy and easy to implement. The pricing is also good.