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Case Management Review
What do you like best about the product?
Scalability, API integration and Usability
What do you dislike about the product?
Performance limitations, not as low code as advertised
What problems is the product solving and how is that benefiting you?
Centralized hub for information, task delegation, audit ability
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Appian for everyone
What do you like best about the product?
The easiness for endusers to get into it and understand how a simple process works. No need for a long training
What do you dislike about the product?
At has limitations if you want customize things
What problems is the product solving and how is that benefiting you?
Transparency issues in customer service
Easy to get a MVP to the client
What do you like best about the product?
Ease of use for user. And vast amount of documentation for developers
What do you dislike about the product?
Drag and drop features can be basic and often un usable because of design features needed
What problems is the product solving and how is that benefiting you?
Moving complex legacy systems into more accessible tools for users and developers
Great for Process Streamlining
What do you like best about the product?
Great to incorporate into business areas where there are a lot of manual processes. This provides a single place to have process visibity along with analytics capability.
What do you dislike about the product?
Nothing so far - the platform provides multiple ways to enhance business processes and later it up with existing data capabilities
What problems is the product solving and how is that benefiting you?
Process streamlining making it easy for business to manage and reduce cycle time. Preventing errors and backlogs.
Appian World
What do you like best about the product?
The wealth of information and tools available for customer!
What do you dislike about the product?
Need additional information about issues customer run into ie common problems
What problems is the product solving and how is that benefiting you?
Standardising case management systems across different agencies
Appian Developer
What do you like best about the product?
How fast we can get new applications to prod.
What do you dislike about the product?
Too restricted. Lack of flixibility in many cases.
What problems is the product solving and how is that benefiting you?
Helped us to create a console to manipulate a website ui
Automation is the way forward
What do you like best about the product?
Ease of use. User experience is positive with a good UI. Low code development.
What do you dislike about the product?
Cost and pricing structure.
Getting the buy-in from the business.
Getting the buy-in from the business.
What problems is the product solving and how is that benefiting you?
Manual fragmented processes
Loved the demos and exploring the possibilities
What do you like best about the product?
Workflows! Acquisition solutions from beginning to end. You really get it.
What do you dislike about the product?
Can't think of one at this time. Can you tell me? ;)
What problems is the product solving and how is that benefiting you?
Acquisition solutions
It’s a great platform to build quickly
What do you like best about the product?
Quick development to get started and the the ability to integrate with different systems.
What do you dislike about the product?
Confused with how licensing work and the limitations with design.
What problems is the product solving and how is that benefiting you?
Case Management
A true low code platform
What do you like best about the product?
Low code, modular design, quick to adapt, Lots of support, citizen development, AI, RPA, perfect for workflow and case solutions.
What do you dislike about the product?
Some enhancements still required, example no native support for Kafka, DAST scans, data segregation.
What problems is the product solving and how is that benefiting you?
Modernization of business processes & centralized rules implementation.
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