Network for Good
Bonterra TechnologiesReviews from AWS customer
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Network For Good
What do you like best about the product?
The user-friendly approach is a plus, particularly for small nonprofit organizations. Also, the customer support is excellent and timely.
What do you dislike about the product?
We are new, so for the time being, I do not have all the knowledge to respond to this question.
What problems is the product solving and how is that benefiting you?
Communication with donors via different venues such as email blasts, text, videos
Management of donor information
Statistic of donations
Management of donor information
Statistic of donations
Recommendations to others considering the product:
Network For Good is a worthwhile investment. It has different levels of engagement which allows for growth even of small nonprofits. The fact that different functions are available to connect with donors is a great advantage. Also, customer support is timely and user-friendly.
Our NFG Fundraising Coach Is a Rock Star!
What do you like best about the product?
NFG provides immediate feedback, troubleshooting & technical expertise without making our small organization feel inept. Our fundraising coach, Chany, provided exceptional consultation with pragmatic steps, goals & guidelines. She understands our unique "small but mighty" non-profit and did all her research to provide the best outcomes. Every suggestion she made was "spot on" and our Board of Directors was so impressed with her depth of knowledge. Under her guidance, we launched our most successful 10-day campaign, following the templates and targeted marketing campaign outlined by NFG. Wow! Gave us the confidence to skills to take our development to a whole new level!
What do you dislike about the product?
I wish that the tools for designing newsletters were easier to navigate. Some of the features are not at all user-friendly for customization. NFG is an excellent platform for fundraising but not ideal for desktop publishing. However, there's a learning curve to everything, and as we become more familiar with the tools, our skills will improve.
What problems is the product solving and how is that benefiting you?
We have completely changed the way we look at fundraising. In the past, we felt like we were "bothering" and "nagging" our potential donors, and with the NFG system, particularly with our amazing fundraising coach, Chany, we have learned to toot our own horn, in an appropriate way; to share our story and recognize that our story is compelling!
Love NFG
What do you like best about the product?
Network for Good is easy to use, a complete package allowing us to communicate with donors and non-donors alike.
What do you dislike about the product?
We haven't found anything we don't like!
What problems is the product solving and how is that benefiting you?
NFG has taken our fundraising to new levels. We have raised more funding in the past year than in previous years, all by following the ease of NFG templates and pages we are able to create.
Hands Down the Best Customer Service
What do you like best about the product?
Their customer service is better than I've had with ANY other company for ANY other product...and it isn't even close.
What do you dislike about the product?
There are a few little things that could probably be tweaked to improve the product a little. Example: if a husband and wife have separate database entries, and one gives, that spouse that DOESNT give will pull up in reports of non-givers. It'd be good to have a way to link those...that said, there is a workaround in creating a group called "Giving Spouse" and tagging that spouse to be in that group and then you can exclude giving spouse as a group when you pull non-givers. But it's little stuff like that. All in all, this is AMAZING.
What problems is the product solving and how is that benefiting you?
Gratitude expression. We always struggled with saying thank you to donors, but this makes it SO easy. And being able to segment the mailing list and send targeted emails is SO essential.
Recommendations to others considering the product:
You don't have to think twice. Network for Good is WELL worth the price and will be a great resource for any small- to medium-sized nonprofit.
Great CRM and events platform
What do you like best about the product?
The software is extremely intuitive and easy to use. We love the regular updates to customer addresses, etc. Newsletter feature is excellent and easy to use as well.
What do you dislike about the product?
Donation payouts take too long, especially for smaller orgs. We're still waiting on the majority of the donations we made for an event that closed on March 6th.
What problems is the product solving and how is that benefiting you?
Our fundraising has gone up every year since we started with Network for Good instead of our standard ticketing CRM.
Recommendations to others considering the product:
Especially if you are a smaller organization, this product is a must. We operate our entire process around it.
Easy Database to use!
What do you like best about the product?
Network for Good has made my job easy - from recording donations, thanking donors, creating campaigns, and pulling past donor reports. This is the best database I have ever used in my 20+ years!
What do you dislike about the product?
Steps could be a bit easier on setting up emails to go out, as well as setting up customized email lists.
What problems is the product solving and how is that benefiting you?
We are working on getting more monthly donors and have developed a great strategy to do so.
NFG is a user friendly platform that enables us to to stay connected, and raise support.
What do you like best about the product?
How easy it is to use. I can tell the creators had experience in non profit fundraising.
What do you dislike about the product?
I wish there was a way to shoot a video and or use a video and dump right into an email template.
What problems is the product solving and how is that benefiting you?
Communication is a breeze with NFG. We are able to stay connected to our audience.
Recommendations to others considering the product:
We evaluated many and found that NFG checked all the boxes for us.
Highly recomment
What do you like best about the product?
The best thing I like is the campaign page. It allows you to easily set up a campaign and market it.
What do you dislike about the product?
There's nothing that I really dislike, there's just a lot to learn.
What problems is the product solving and how is that benefiting you?
The benefits of setting up these campaigns is to show value for the services you provide and ask for funding.
Recommendations to others considering the product:
This is a good product. If you fundraise for your organization you should consider it.
Perfect fit for our Organization!
What do you like best about the product?
One of the many upsides to using NFG is the ease of use. The platform is user-friendly for all comfort levels of the staff.
What do you dislike about the product?
We have not yet faced any downside to NFG.
What problems is the product solving and how is that benefiting you?
We are able to reach new donors that would have previously been impossible.
User friendly and robust donor management system
What do you like best about the product?
This is the first time that our small nonprofit organization has adopted a donor management system. We do not have an Executive Director of Director of Development and were concerned about the amount of time we would be able to dedicate to using the system. It is VERY easy and robust to use and has not taken up an immense amount of our time. We have already started to see a return on the investment.
What do you dislike about the product?
The only that I dislike about the NFG donor management system is not having the ability to instantly post electronic communications to our social media sites. This is a function that we have used in the past with MailChimp and wish that we could utilize it with the NFG system.
What problems is the product solving and how is that benefiting you?
The NFG donor management system has allowed us to track our donors and to keep in regular contact. The communications offered in the system are professional and the templates have been a lifesaver for us because we do not have full-time staff marketing and development staff.
Recommendations to others considering the product:
I recommend giving the NFG donor management system a try. It is well worth the cost.
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