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Network for Good

Bonterra Technologies

Reviews from AWS customer

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    Lisa S.

It’s like having an additional staff member at a fraction of the price!

  • August 03, 2021
  • Review provided by G2

What do you like best about the product?
The Network for Good database allows me to have the information I need anytime, anywhere in seconds.
What do you dislike about the product?
Because Network for Good is primarily a fundraising software, I've had to adapt for other database uses, but it's proved flexible enough. I would like more flexibility in tweaking the giving templates.
What problems is the product solving and how is that benefiting you?
Database management is so much better and easier with Network for Good. I can help our organization and our members who need information.


    Performing Arts

Great for Donor Management!

  • August 03, 2021
  • Review provided by G2

What do you like best about the product?
Their donor management system is easy to learn and navigate. It makes communication with new and previous donors more efficient and successful. It's also a great all-in-one fundraising platform. Keeping track of donations and statistics is very easy with NFG.
What do you dislike about the product?
Sometimes the options in the email templates can be limiting. I wish there were more options.
What problems is the product solving and how is that benefiting you?
Keeping track of current and past donors has been made simple with Network for Good. Their information is entered into the system and that makes future communication easier.


    Brittany H.

Network for Good is a small but mighty CRM

  • August 02, 2021
  • Review provided by G2

What do you like best about the product?
What continually impresses me about Network for Good is their constant innovation and openness to hearing feedback from those who use their system. I have worked with many larger, more well known CRM tools and NFG stands out from the rest. In addition to prompt help with my very regular questions, the staff also proactively submits product improvement tickets based off of my requests and specific needs. It is always nice to be heard!
What do you dislike about the product?
The main complaint I could pssibly make about Network for Good they have turned into one of their strengths - as a small company, thay so clearly value the input of their clients!
What problems is the product solving and how is that benefiting you?
One of the main benefits of the Network for Good CRM is their built in communications and communication logs - I can stay up to date with what my donors are reading and experiencing, while not having to worry about logging who has been acknowledged already or not manually. This makes it easier to coordinate outreach schedules for my giving levels, and allows me to better space out communications between segments.


    Rae Marie C.

Great follow up!

  • August 02, 2021
  • Review provided by G2

What do you like best about the product?
Staff is accomodating and prompt in responding to my questions.
What do you dislike about the product?
Nothing so far everyone is very helpful. Software is so easy to use.
What problems is the product solving and how is that benefiting you?
Reporting. More efficient than any other software.


    Laurie P.

Easy to navigate

  • August 02, 2021
  • Review provided by G2

What do you like best about the product?
Network for Good is easy to navigate between functions-Dashboard, Contacts, Giving, Communication. And I love the Quick Add feature that allows me to add contacts, donations, tasks, etc., very quickly.
What do you dislike about the product?
Pulling reports can be confusing. I have had some trouble creating reports to get the information I need. Sometimes the fix has been a simple change in the filter, however I would like it to be more user friendly.
What problems is the product solving and how is that benefiting you?
The video feature is wonderful for thanking donors. The benefit is immediate feedback because the message is personal.


    Susan H.

It is very easy to use and is like having a part time employee helping you out!

  • August 02, 2021
  • Review provided by G2

What do you like best about the product?
Network for Good is very user friendly and easy to use. You can figure out very quickly how to get the information you need from the system. And, if you can't figure it out on your own, the company has a wonderful customer service department staffed by qualified experts who are willing to help you out.
What do you dislike about the product?
I'm not sure this is a true downside of the platform, but they offer so many terrific training sessions and webinars with tips and tricks on how to fundraise successfully for your organization, that I find I don't always have the time to participate in every one of them. But the nice part of this is that they will send you a recording of the session or webinar for you to look at when its convenient.
What problems is the product solving and how is that benefiting you?
Network for Good provides the user with very useful data on their donors and the gifts they give. This data has allowed me to create campaigns that reflect our donors interests and passions and this, in turn, has helped us raise more money!


    Sara K.

Great Product!!

  • August 02, 2021
  • Review provided by G2

What do you like best about the product?
I really like my Personal Fundraising Coach! She is personable, exciting and so friendly and helpful. I also like their platform as it is very easy to maneuver around and create things you want.
What do you dislike about the product?
Only thing I have found a little difficult is getting through the documents to find answers to questions. I know there is someone I could chat with quickly as well, but I like to find answers on my own too. It would be more helpful if all the documents are available as searchable documents. I feel like these are minimal issues though.
What problems is the product solving and how is that benefiting you?
I am a very small organization currently without a Foundation or someone to help raise money. It is all on me. We are revitalizing our Foundation Board and I hope they will help out more but with the Network for Good Platform, it is all at my fingertips. The ability to create and print reports, send thank-yous, create and manage campaigns, everything. I have figured this out on my own (just because that is the type of person I am and NOT because Network for Good isn't available for assistance), I am just saying it is that easy!! Raising money isn't really in my job description or wasn't a big expectation for me but I just made it one and I believe that once I get everything going on the same track, I will be very successful at this!


    Joy T.

Awesome support and training!

  • August 02, 2021
  • Review provided by G2

What do you like best about the product?
Network for Good has the highest level of support I've encountered in donor management. They are friendly and quick and provide an immense amount of related webinar training to answer any question.
What do you dislike about the product?
The price is a big commitment for a small nonprofit.
What problems is the product solving and how is that benefiting you?
NFG has increased our donor relations and given us new tools to engage donors and strengthen our fundraising. The free fundraising training is second to none.


    Museums and Institutions

Network for Good provides exceptional support and guidance for fundraising efforts.

  • July 30, 2021
  • Review provided by G2

What do you like best about the product?
The easy and creative ways to communicate
What do you dislike about the product?
Reports don't always give me what I need
What problems is the product solving and how is that benefiting you?
Network for Good makes it easier for donors to donate online, I can communicate with them via email and fun videos, and I did a year-end appeal for the first time that brought in more than $11,000 thanks to Network for Good walking me through the steps.


    Amy T.

Network for Good

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
It was easy to use, and the coaches are always there for support
What do you dislike about the product?
I have not fuond anything that i do not like about it.
What problems is the product solving and how is that benefiting you?
Helping keep track of all doantins and able to send out email blast for other donations.
Not haveing to keep up with a spread sheet for doantions and able to write letters and asckowlegement that the letters have been written.
Make daily work easier.