Network for Good
Bonterra TechnologiesReviews from AWS customer
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The more we learn, the more we use the power of "NFG" for fundraising and engagement
What do you like best about the product?
As we mature as a Foundation with both development and engagement needs, we gradually see more ways NFG is ready to help. From basic email blasts, custom fields and filters, and development team collaboration task management, we remain impressed.
What do you dislike about the product?
We are still trying to learn the differences between groups and custom filters, but nothing big.
What problems is the product solving and how is that benefiting you?
Email blasts with great tracking of "opens", "clicks", "click-throughs" helps us improve our email effectiveness. Flexible customization for fields and filters makes it easy to slice and dice our alumni organization into categories for more compelling outreach.
Easy, Powerful, Flexible Donor Management System
What do you like best about the product?
The software is easy to set up and intuitive to use. It also has numerous features to that are needed for a non-profit beyond the basic functions for tracking donors and donations, it has numerous other associated features that are required for successful fundraising. It has an excellent mass mailing function with prefined formats for newsletters, appeals, etc. and great tracking of the emails. You can create unlimited online campaign pages and run peer to peer campaigns. We have shelter staff that have to interact with the system everyday to enter in person and mail in donations and they always tell me how easy the system is versus our old software. The functions for managing Thank You letters and receipts now saves hours of time and money from postage from our old process and allows for a faster response. There is much more that you can take advantage of that I do not have room to mention here.
What do you dislike about the product?
I wish they would create a module for managing membership. I am able to do this with the group functionality and custom fields but a membership module would be an improvement.
What problems is the product solving and how is that benefiting you?
We previously had several systems that tracked donors and donations (shelter management software, Facebook, Paypal, a membership system, newsletter system, Mailchimp for special events, Excel). We had no idea who a donating and how much. I tried manually unifying our data with MS Access but it was an administrative nightmare to keep it updated. Network For Good solved all of these issues and many others saving us both time and money.
Network for Good review
What do you like best about the product?
We converted to Network for Good December 2020, and the team has gone above & beyond in supporting the conversion and the day-to-day questions. They have a great 'instant message' feature to ask questions to the accommodating support staff. In addition, they have many policies/procedures available to improve your operations—very easy system to learn to input donations and send acknowledgment letters.
What do you dislike about the product?
we would like to process ach donations in addition to credit card donations electronically
What problems is the product solving and how is that benefiting you?
I had processing questions, but the instant message feature was very helpful and informative
Recommendations to others considering the product:
If you are looking for a donation processing system, you will not be disappointed in Network for Good
Easy to use, nice features
What do you like best about the product?
In my opinion, NFG is a reasonably easy platform for users. The interface shows excellent features, and you don't have to dig very far to get the information you need. The contacts, tasks, and notes are super helpful. The reporting tool is great to use and lets you customize. We also like how easy it is to reach customer service or get help quickly when unfamiliar with something. Robust enough for our nonprofit without being too much and keeping it affordable as well.
What do you dislike about the product?
I have struggled a bit with the communication features as far as getting a report or email for one person. So I don't use that as much as I should.
What problems is the product solving and how is that benefiting you?
Keeping track of donors better than with our previous CRM. The notes that other volunteers or staff put in are helpful, and the tasks you can assign to others.
Great Coaching
What do you like best about the product?
Fundraising training, ideas, and coaching when needed, quick response
What do you dislike about the product?
Nothing, I like everything about the program
What problems is the product solving and how is that benefiting you?
Teaching my team how to fundraise
It's power in numbers and my team is excited about fundraising... It's less pressure off me having to take the time to do all the training for my team. It's also good for me to have someone to bounce ideas off of.
It's power in numbers and my team is excited about fundraising... It's less pressure off me having to take the time to do all the training for my team. It's also good for me to have someone to bounce ideas off of.
Best fundraising tool for a startup nonprofit
What do you like best about the product?
Network for Good is easy to use and presents a professional image for our donors. Setting up a fundraising campaign is very easy and adds legitimacy to our fundraising. As a nonprofit getting started, with no other staff yet, having all aspects of fundraising handled by a single solution is priceless!
What do you dislike about the product?
I'll let you know when I find something I don't like.
What problems is the product solving and how is that benefiting you?
Previously we had no fundraising system or process in place. Once we implemented Network for Good and created several campaigns we began to receive donations! The only thing we had to do was send the link out in a mailing to our contacts describing a project.
Great donor management system and peer to peer giving platform for the price
What do you like best about the product?
Straight forward record keeping. Customer service is top-notch. Very user friendly.
What do you dislike about the product?
The only downside is the inability to run a report on soft credits and assign in bulk through import, but we have found an easy workaround. Also had can not assign contacts to certain team members.
What problems is the product solving and how is that benefiting you?
Using Network for Good to manage all donor records effectively. We also use it for all marketing of annual appeals and other fundraising activities as well as peer to peer fundraising.
Great donor management system!
What do you like best about the product?
It's very easy to learn and to use; has a lot of functionality -- we have only touched the surface; very responsive customer support.
What do you dislike about the product?
We use Network For Good for donations and memberships, but the Dashboard stats don't distinguish between a member and a donor. A minor issue with a workaround by creating a report using filters.
What problems is the product solving and how is that benefiting you?
Our business problem was the lack of a donor management system but Network For Good has solved that. We did compare it with other similar programs before making our decision.
Network for Good saved my life!
What do you like best about the product?
The ease of the entire website. My donors like the simplicity of the ways to donate.
What do you dislike about the product?
One suggestion and not a dislike is that I would like to sell our items on this website in order to raise money.
What problems is the product solving and how is that benefiting you?
Keeping a running list of all donors and the amounts they donate through the years. It's basically their likes and dislikes and the input from our donors.
Recommendations to others considering the product:
Great for all of your donor needs -- For small non profits that sell items -- this might be helpful to add a price button
Great Help
What do you like best about the product?
I like that there is great customer service. I like that it is easy to use. I like that you can get help when you get stuck. I like that there is a low entry point to using it.
What do you dislike about the product?
So far there is nothing I dislike. Customer service is very helpful.
What problems is the product solving and how is that benefiting you?
It's nice to have all of our donors in one database. It's nice to have resources that help us improve our fundraising. It's nice to have the staff go to one place when thinking about fundraising. We have raise more money this year than previously using network for good.
Recommendations to others considering the product:
If I was speaking to somebody who is considering going with network for good I would certainly recommend it wholeheartedly.
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