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Network for Good

Bonterra Technologies

Reviews from AWS customer

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390 reviews
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    Katie F.

One stop for great Donor Management!

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
Love the communications piece with Donors. Especially the videos you can send to individuals or groups. It has been a game-changer for our donors and the connection they feel to our organization.
What do you dislike about the product?
The only downside for me has been in the creating of newsletters. It does not quite have the options MailChimp did but not a big enough deal for me to go back to MailChimp!
What problems is the product solving and how is that benefiting you?
Housing everything in one place has been huge for us! Before we were creating tons of spreadsheets and having to pull random data each month. It was a total guessing game. NFG has changed that for us. The ease of use and ability to see everything in one place has been amazing. The donor communication piece has also been amazing! Our donors are giving more and more frequently. They feel connected and by default want to do more!
Recommendations to others considering the product:
Don't hesitate! This platform is awesome! It is your one-stop online platform for all things donor management. Our donors can tell a huge difference in our overall communication and we can now easily see where we can improve.


    Marsha S.

Intuitive Interface, great graphics

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
Easy to navigate and see everything about a donor that you need to know. Simple yet just what we need for a small non profit.
What do you dislike about the product?
Nothing to dislike, more like "would be great if they had..." I would love to have everyone we interact with under one platform, specifically speaking about volunteers.
What problems is the product solving and how is that benefiting you?
Benefits are the communication plans they offer - not that I always take full advantage of the suggestions, but it makes me more aware at least, to help me focus. It's a hard balance for me to decide how much to push for donations, but when I do, I've got everything I need in place to do the communicating/asking.


    Mental Health Care

Lots of Benefits

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
The donor database is very user friendly and super easy to navigate, add donations or contact info, merge contacts, etc.
What do you dislike about the product?
Sometimes the communication piece - specifically direct mail - can be a little confusing
What problems is the product solving and how is that benefiting you?
We can track donation history and have a contact database to reach out to.


    Bill H.

Great platform for non-profits

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
Network for good is very user-friendly. It is easy to enter and access data. Building reports is also easy.
What do you dislike about the product?
When creating donation campaign pages there needs to be more flexibility in placing pictures and donate buttons.
What problems is the product solving and how is that benefiting you?
Having access to data and donor informations at our fingertips is great.


    Marnie R.

NFG is a fantastic product!

  • August 06, 2021
  • Review provided by G2

What do you like best about the product?
It is simple, intuitive, color-coded, and makes receiving gifts and thanking donors SO easy. It's a great database in addition to being donor software.
What do you dislike about the product?
I wish there was an app. Hard to see all the data from Safari on my phone. Slightly pricey, but I still think well worth it!
What problems is the product solving and how is that benefiting you?
With NFG, we have made giving to our non-profit SO easy for donors. Recurring gifts are a snap to set up, and thanking them and providing tax info is practically instantaneous.


    Sandra W.

A very robust and easy to use program

  • August 06, 2021
  • Review provided by G2

What do you like best about the product?
Our coach, Elizabeth, has been great in steering us and motivating us to make the most of Network for Good.
What do you dislike about the product?
The only thing so far that I don't really like are the extra fees our organization or donors must make for monetary donations.
What problems is the product solving and how is that benefiting you?
Network for Good has been great in making us take the time to identify all of our donors and complete all of their contact information. So far, in the short amount of time we have been using Network for Good, we have sent out a fundraising appeal and our monthly newsletter.
Recommendations to others considering the product:
Network for Good is an amazing tool. For the most success, you have to put the time and effort into entering your donor information and details.


    Music

User friendly database: all-in-one system for every fundraising need

  • August 06, 2021
  • Review provided by G2

What do you like best about the product?
Easy campaign and event management tools
Quick staff support and response
User-friendly system
Quick acknowledgment emails (saving so much time!!!)
Donor groups create a quick way to pull information
EASY to use custom report pulling
Enews are easy to create
Video acknowledgments
Everything in ONE
What do you dislike about the product?
I've worked with a lot of donor database systems, and this is by far the best. There is always small things that I will need to do manually. Example: When someone signs up for a recurring gift for our annual fund in Fiscal Year 2021, their recurring gift does not automatically switch to the new campaign for the next fiscal year. I end up going in and manually switching their gift from FY21 to FY22.
What problems is the product solving and how is that benefiting you?
Event ticketing, campaigns, and acknowledgment letters have become 10X easier.


    Hannah B.

Dance NOW! Miami excellent experience with Network for Good’s Services

  • August 06, 2021
  • Review provided by G2

What do you like best about the product?
The convenience of having all different services available in one place. The platform is very malleable and easy to use and covers many aspects of the organizations' needs.
What do you dislike about the product?
We worked with Network for Good in 2020 and we have yet to find anything we dislike
What problems is the product solving and how is that benefiting you?
Data collection, mass communication, up to date donors' information and more


    Non-Profit Organization Management

User friendly, great customer service

  • August 06, 2021
  • Review provided by G2

What do you like best about the product?
Network for good is extremely user-friendly. Their customer service is also great. If I need help with anything or want a demo on something, they are easy to set up a phone call with and great at explaining things. I really have nothing negative to say about them!
What do you dislike about the product?
I don't have any dislikes! Network for good is great.
What problems is the product solving and how is that benefiting you?
It's a great way to see a full list of our donors or who hasn't donated yet this year, so we know who to target for our next appeal.


    Megan F.

The Mac of Donor Management Systems

  • August 06, 2021
  • Review provided by G2

What do you like best about the product?
There is a high level of usability in Network for Good. It's easy to use, the format is clean and modern, and the real-time data updates are extremely helpful. Most importantly, I like that as organization, we're able to track donors interactions, how they give, what inspires them to take action, and learn how they want to interact with our organization.
What do you dislike about the product?
There are still some things missings, mainly in how I can pull data. Sometimes segmentation can be a little clunky and I'll have to pull multiple reports.
What problems is the product solving and how is that benefiting you?
Before Network for Good, our organization used a platform-based, extremely outdated system that just didn't meet our needs 15 years later. Network for Good has allowed us to organize better and manage our donors, something that wasn't possible previously. Now we are able to target our donors based on their needs and interests and really segment out our campaigns. In just the first year nine months of using the platform, our donor retention has grown from 29% to 53%.