Network for Good
Bonterra TechnologiesReviews from AWS customer
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A Great Platform For Donor Management and Donor Communications
What do you like best about the product?
Donor management is fairly simple. Creating filters and contact groups has helped us pull information to keep us informed about our donor groups and fundraising campaigns. Communication with donors through email blasts, text messages and direct mail has been a useful tool for our non-profit, as well.
We have several ticketed events throughout the year. Setting up events in NFG has been simple and works well for inviting guests, tracking ticket sales, promoting and staying in contact with event guests.
Customer support through the chat feature has been very helpful. They are quick to respond and have generally been able to resolve my issues and/or lead me to whatever training we need.
In our organization the Development role uses NFG nearly every day. Overall, we are happy with the product and are looking forward to future improvements that will help where some features are currently lacking.
We have several ticketed events throughout the year. Setting up events in NFG has been simple and works well for inviting guests, tracking ticket sales, promoting and staying in contact with event guests.
Customer support through the chat feature has been very helpful. They are quick to respond and have generally been able to resolve my issues and/or lead me to whatever training we need.
In our organization the Development role uses NFG nearly every day. Overall, we are happy with the product and are looking forward to future improvements that will help where some features are currently lacking.
What do you dislike about the product?
Events and auctions could use some improvement. The check-in feature for guests attending our events is much too slow to be an effective tool for our organization. Also, the Auctions function was not the best. We had challenges with managing item images for printing as well as checking out items once they were won.
What problems is the product solving and how is that benefiting you?
Donor tracking, cultivation and communication has been made simpler by NFG. Overall, NFG has allowed our Development team to be more effective, especially through launching new fundraising campaigns and event promotion.
everything you need in in one platform
What do you like best about the product?
I love how easy this platform keeps track of everything. it has newsletter/marketing capabilities, and donor relations.
What do you dislike about the product?
I would love it if you could customize the fundraising/campaign pages to make them look more appealing.
What problems is the product solving and how is that benefiting you?
it keeps track of everything a donor does and how they engage with us.
5-Star Review – Excellent Donor Management System!
What do you like best about the product?
We've been using Bonterra Network for Good for a few years, and it's truly transformed how our organization operates. One of the standout features is the ease of use—the interface is clean, intuitive, and user-friendly, making it simple for our entire team to navigate and manage donor relationships efficiently.
The ease of implementation was also impressive. From initial setup to full integration with our existing processes, the onboarding experience was smooth and well-supported. We were up and running quickly, without the typical headaches of adopting new software.
What sets this platform apart is the exceptional customer service. Their support team is always responsive, knowledgeable, and genuinely invested in helping us succeed. Anytime we’ve had a question or needed assistance, they’ve been quick to provide effective solutions.
Overall, this system has made donor management more organized, effective, and far less stressful. It is highly recommended to any nonprofit looking to streamline operations and enhance their donor relationships!
The ease of implementation was also impressive. From initial setup to full integration with our existing processes, the onboarding experience was smooth and well-supported. We were up and running quickly, without the typical headaches of adopting new software.
What sets this platform apart is the exceptional customer service. Their support team is always responsive, knowledgeable, and genuinely invested in helping us succeed. Anytime we’ve had a question or needed assistance, they’ve been quick to provide effective solutions.
Overall, this system has made donor management more organized, effective, and far less stressful. It is highly recommended to any nonprofit looking to streamline operations and enhance their donor relationships!
What do you dislike about the product?
While we appreciate the overall functionality of the donor management system, we’d like to see improvement in the filter options for searching and reporting on donors. Currently, the available filters are somewhat limited, which makes it challenging to generate more specific or customized reports.
Applying more advanced or multi-layered filters would greatly enhance our ability to analyze donor data, segment our communications, and track engagement more effectively. We hope to see expanded filter and reporting capabilities in future updates.
Applying more advanced or multi-layered filters would greatly enhance our ability to analyze donor data, segment our communications, and track engagement more effectively. We hope to see expanded filter and reporting capabilities in future updates.
What problems is the product solving and how is that benefiting you?
Bonterra Network for Good has been a tremendous asset to our organization. It is a solid, centralized database that keeps all of our donor information organized, accurate, and easily accessible.
One of the biggest benefits has been the significant time savings it provides. Tasks that once required manual tracking and coordination hours are now streamlined, allowing our team to focus more on building relationships and advancing our mission. The system’s automation, reporting tools, and intuitive layout help us work smarter, not harder.
It’s become essential to our daily operations and long-term development strategy.
One of the biggest benefits has been the significant time savings it provides. Tasks that once required manual tracking and coordination hours are now streamlined, allowing our team to focus more on building relationships and advancing our mission. The system’s automation, reporting tools, and intuitive layout help us work smarter, not harder.
It’s become essential to our daily operations and long-term development strategy.
Access to everything at my fingertips. Software that I can count on for the people we serve.
What do you like best about the product?
The ability to track performance, statistics, inventory, and client details in one place with user friendly ease of access, and accessible customer support complete with a real-time checklist that ensures quality control have made this a time saver.
What do you dislike about the product?
I haven't found anything that I particularly dislike in the almost two years that I have used it.
What problems is the product solving and how is that benefiting you?
Bonterra provides a platform for which users, and administrators can access and add data used for the purposes of acquiring funding and tracking and demonstrating the uses and outcomes of the allocation of funds, as well as projected funding in real time.
Great and easy to use.
What do you like best about the product?
The system is easy to navigate. Also, the mailer templates are great. Also, the ability to detect duplicates is a great tool.
What do you dislike about the product?
Price is steep for a non-profit. Some areas of the template are not at easy to navigate.
What problems is the product solving and how is that benefiting you?
Filtering out donor in certain city's when we are sending email blast.
A great way to streamline communication!
What do you like best about the product?
I like how, even within the templates, almost any feature can be customized. I also appreciate the analytics to help us make informed decisions about future fundraising efforts.
What do you dislike about the product?
Integrating the graphics can sometimes be tricky. I can create a graphic that I feel is perfect, but when loaded into Bonterra, it doesn't seem to look as I expected, which means I need to keep going back to tweak my graphics to fit with the program.
What problems is the product solving and how is that benefiting you?
Bonterra has helped us better organize and track our supporters and provided templates that save us literally hours of precious time and energy.
Bonterra Guided Fundraising has been so helpful with all aspects of fundraising.
What do you like best about the product?
Responses to questions are quick and the staff are extremely friendly.
What do you dislike about the product?
Navigation back and forth from fundraising pages and donor management. There's also a completely separate site for payment management. It would be helpful to put this all on one site.
What problems is the product solving and how is that benefiting you?
The database makes communications so easy and effortless, and the software allows for such easy tracking of donations.
The support maximizes our experience on the platform.
What do you like best about the product?
I really appreciate all the emails and support that Bonterra provides to help make the platform accessible and easier to use.
What do you dislike about the product?
The templates can be restrictive. I would like more options for easier customization.
What problems is the product solving and how is that benefiting you?
They are providing more support for specific areas of fundraising and reaching the target audience.
Great
What do you like best about the product?
It's very user-friendly and affordable. I enjoy it.
What do you dislike about the product?
Not enough volunteer management options.
What problems is the product solving and how is that benefiting you?
For us, it has been a one stop solution for our communication but mostly very easy to use and affordable.
Great for Nonprofits and Donor Stewardship!
What do you like best about the product?
My favorite feature about Bonterra are the video thank yous. Donors absolutely love them and it's a great way to personalize your thank you message and it's very memorable. I don't know of any other DMS that does video thank yous. They are super easy to use and very user friendly.
What do you dislike about the product?
I wish you could customize the event and ticket pages more.
What problems is the product solving and how is that benefiting you?
They are always working on making themselves better. Their customer support is great and they are super responsive and quick.
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