Network for Good
Bonterra TechnologiesReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
390 reviews
from
External reviews are not included in the AWS star rating for the product.
High-quality software and coaching support
What do you like best about the product?
Too many SAAS companies sell great products without technical support to customize software to an organization's needs. As a small, new nonprofit organization, we needed technical support on the software and strategic guidance on fundraising... and we received fantastic TA and coaching! Network for Good is an excellent company that has helped us grow!
What do you dislike about the product?
There is NOTHING the software cannot currently do for a small nonprofit organization.
What problems is the product solving and how is that benefiting you?
We are trying to be consistent with our donors... communicating regularly about progress and segmenting messages to various audiences. The software allows us to segment and uses recurring templates to communicate with donors and supporters quickly! The personal and group video features are helpful too!
Recommendations to others considering the product:
I think software and coaching are BOTH needed to make this product work well for you. The addition of a fundraising coach made a huge difference in our effectiveness and learning the tools!
Very happy customer
What do you like best about the product?
Excellent customer service! They always answer my questions. Easy to use, easy to learn, mobile friendly.
What do you dislike about the product?
Reporting can be a bit time-consuming because you have to export and download.
What problems is the product solving and how is that benefiting you?
Serves almost all my CRM needs.
Network For Good is Really a Great Tool for Non-Profits
What do you like best about the product?
Easy to use. Real time information. Tracking the open rate and click thru on eblast communications. Like that it is an all in one platform. The eblasts are easy to create and track. We like the texting feature as well. So many folks use text as their main form of communication,
What do you dislike about the product?
Would prefer to have the option of live help rather than doing the chat and getting links to look at.
What problems is the product solving and how is that benefiting you?
was able to have one program instead of 2. Very beneficial to track donations and engagement with communications. makes me more productive.
Donor Management Review
What do you like best about the product?
That you can send communications through the same database you store donor data.
What do you dislike about the product?
It's not easy to upload bulk donations from other software companies such as GIVECAMPUS.
What problems is the product solving and how is that benefiting you?
I love being able to create filters and export relevant data about my donors. Using the data to segment donors has increased giving this year.
Highly Recommend
What do you like best about the product?
The great customer service and easy to use website is night and day from the fundraising platform we used to use. It is much easier to train new staff to use network for good and have been able to hand off some responsibilities to other staff members!
What do you dislike about the product?
Honestly I don't have any complaints about Network for Good. It has been easy to use and we love it!
What problems is the product solving and how is that benefiting you?
We use Network for Good to stay in contact with our donors and host fundraising events. We love the peer-to-peer fundraising event feature where donors can leave little notes and it is really encouraging to scroll through all the donor notes and I think it encourages other people to give!
Great source for data base collection.
What do you like best about the product?
Great visual, centralized location for data collection and accessible to more than one individual.
What do you dislike about the product?
Running reports is sometimes confusing and not easy.
What problems is the product solving and how is that benefiting you?
No problems. A benefit is that the information is at the tip of our fingers.
Great customer service, easy to use
What do you like best about the product?
Being able to create campaigns and share them easily; Ability to run custom reports; Fundraising Coach
What do you dislike about the product?
The Fiscal Year filter doesn't work, you have to use custom date; No ability to note recurring donations offline except with custom fields (cumbersome); separate ability to track volunteer hours and convert to monetary value would be great
What problems is the product solving and how is that benefiting you?
Where the money comes from, what speaks to most people. We have increased our giving income by being able to more easily track and thank our donors.
Comprehensive and intuitive platform for donation mgt
What do you like best about the product?
All the menu options are very clear. Reports and communication gateways are easy to work. There is always support.
What do you dislike about the product?
Home page view, not a big concern. One can figure out
What problems is the product solving and how is that benefiting you?
Reports and reaching out to new and old donors. Value for money
Recommendations to others considering the product:
Small scale companies might find it useful.
Network for Good is Top Notch
What do you like best about the product?
NFG keeps all of my records in one place.
What do you dislike about the product?
NFG does not send donations immediately.
What problems is the product solving and how is that benefiting you?
I can find out which parts of our mission are most important to supporters. That helps with Donor retention.
So easy to use, yet so nuanced in operation
What do you like best about the product?
Network for Good is an extremely intuitive-to-learn platform that packs a surprisingly sophisticated set of services into its affordable platform. Customer service is outstanding: always quick and comprehensive in their replies. Plus, they have an extensive suite of pre-recorded and live training videos, that cover just about anything you might be looking to learn. The Network for Good platform provides exactly the donation processing, donor stewardship, CRM database management, and donor reporting services our nonprofit organization needs, at a very competitive price.
What do you dislike about the product?
Wish it were easier to manually suppress individual donors from specific mailing lists. Possible to do so through well-thought-through list-pulls, but wish it could be done with the click of a button.
What problems is the product solving and how is that benefiting you?
We're segmenting our donors and tracking email engagement rates, as well as now also communicating with our donors through direct text message. We've increased the number of our individual donors by over 215% YOY, thanks to Network for Good's CRM system.
Recommendations to others considering the product:
Consider how many 'bells and whistles' you need and will actually use against the price of the software/apps you're considering. You'll likely find that Network for Good is the best value, by far.
showing 231 - 240