Network for Good
Bonterra TechnologiesReviews from AWS customer
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The Funding Coach I use is exceptional
What do you like best about the product?
Keep it simple. If you are looking at Bonterra Guided Fundraising, you are looking for an organization that provides results. The results, for our organization, comes from our relationship with our Fundraising Coach. Our organization (Five Rivers Cooperative) has a small staff. We needed a coach that could quickly get our team up to speed regarding fundraising. Bonterra provides excellent tools, but again our coach took our team to the next level.
What do you dislike about the product?
The downside, it's difficult to reach our coach on days other than scheduled. Bonterra needs to allow coaches to work more fluidly with their clients.
What problems is the product solving and how is that benefiting you?
Prior to Bonterra, we really had no coordinated fundraising program.
A great comprehensive donor management and fundraising platform
What do you like best about the product?
The fact that it is more than just donor management but also a complete fundraisign platform is the the most beneficial. It's like a 2 for 1! The fundraising guides and help articles are also beneficial.
What do you dislike about the product?
The auction function is a separate fee and the contact information is uploaded separately. While those that donate in-kind items for the auction are included in the data transfer, the value of the item is not and therefore we have to go in to every one and add the value to each one.
Also the cost is just at the threshold of being too high for smaller organizations. The value for all you get is good but takes some real convincing for those with the organizational purse strings.
Also the cost is just at the threshold of being too high for smaller organizations. The value for all you get is good but takes some real convincing for those with the organizational purse strings.
What problems is the product solving and how is that benefiting you?
Being able to collect donations on-line, track donor giving and respond to donors is the most important. When launching annual giving campaigns, having all the tools at our disposal makes campaigns less complicated and easier to implement.
Great product that works with the customer
What do you like best about the product?
Bonterra Guided Fundraising has supported our organization with a reliable donor software. I appreciate the training opportunties and quick turnaround from the help desk.
What do you dislike about the product?
I've not run into any issues with this software that has not been handled immediately.
What problems is the product solving and how is that benefiting you?
Tracking donors appropriately with tasks. Keeping records electronically with the ability to work in notes.
Great Donor Database
What do you like best about the product?
This is our catch-all for most of our donor relationship engagement tools. It is comprehensive and fairly adaptable to our needs.
What do you dislike about the product?
Connecting individuals to households and merging their donations into a household view would be great.
What problems is the product solving and how is that benefiting you?
Connecting donors with communities and filtering and focusing outreach to specific member demographics.
Cool Comprehensive Fundraising
What do you like best about the product?
What makes Bonterra (Network for Good) so cool is the collaboration of data management and fundraising tools. All of which can be held in one account with features the enable external and internal communications. Can't beat that!
What do you dislike about the product?
Where Bonterra (Network for Good) could be better is with updating the online help modules which sometimes don't allow for common-sense mistakes that the average person is destined to make. Then gettign help with the chat feature is very challenging depending upon the time of day you may need them.
What problems is the product solving and how is that benefiting you?
We have found the donor management piece to be the most helpful and it's integration with Quick Books online.
SUCCESSFUL! The donor management software has been a dream for emails, and has paid for itself!
What do you like best about the product?
We have used this guided fundraising for a year now and have more than doubled our donor base and donations. It has been easy to use and a great investment.
What do you dislike about the product?
We do not dislike anything, because we are able to work at our own pace and get support when needed.
What problems is the product solving and how is that benefiting you?
Saving time in managing donors as well as giving us an expedient way to send our appreciation immediately rather than when donations are deposited.
Network for Good is Worth It!
What do you like best about the product?
Network for Good has helped us streamline our process for thanking donors and for staying in touch with them using various types of media. I also appreciate very much the support offered. Anytime I have a question, the answer is at my fingertips.
What do you dislike about the product?
It is time consuming to get up to speed with using the many resources provided, but once that is done, it saves time keeping track of all donations and making sure that donors are recognized.
What problems is the product solving and how is that benefiting you?
It helps us track and maintain contact with donors. It also helps us with updating contact information according to USPS standards.
Great System!
What do you like best about the product?
I like that their customer support is so on top of it! They are quite helpful when I need immediate support, but I do find that sometimes they can't help since the system set up is out of their control.
What do you dislike about the product?
It is not as user-friendly as it needs to be. There are a lot of great suggestions in the forums that haven't been implemented.
What problems is the product solving and how is that benefiting you?
Keeps a list of all our donors, helps us run campaigns, and organizes our contacts into folks we can send email blasts to.
It’s a great experience
What do you like best about the product?
Their templates systems design to fit all
What do you dislike about the product?
Their customer service doesn't care about non-profit who haven't raised any funds yet.
What problems is the product solving and how is that benefiting you?
It hasn't solve any problem so far. there were some challenges.
A wonderful fundraising platform
What do you like best about the product?
I love how simple this platform is to use, it is simple to use the campaign features as well as the communication options. I also find it is easy to explore data around donors, giving patterns, and more.
What do you dislike about the product?
The only complaints I have is that in the video option you have to record a video directly in the platform and it doesn't include subtitles, so this is not fully accessible for all donors.
The peer to peer fundraising section could also use some more enhancements.
The peer to peer fundraising section could also use some more enhancements.
What problems is the product solving and how is that benefiting you?
It is a system that can include all of our donor data and communication in one easy to use place.
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