What do you like best about the product?

The WorkSpan team was good at bringing us up to speed about how WorkSpan can help with our Co-Sell management. They have a strong team between the consulting side and people on the technical team.

It was relatively easy to implement and roll out to our field. The initital feedback from our sales team is good, and people are seeing the value in having WorkSpan in our Salesforce instance and how it will help them work better in the marketplace and partner with the AWS team.

What do you dislike about the product?

I think this was more of an issue with how we first started the kick-off, we should have had the right stakeholders internally involved. I joined later due to being off on a Pat leave. Our future iterations of WorkSpan will be easier.

We had a product feedback session as there were a couple of gaps with how the Salesforce package is setup, and limitations on the address fields.

What problems is the product solving and how is that benefiting you?

In order for Postman to scale our channel business, we need to streamline our deal registration process with our partners. Making it easier to share deals between Postman and their partners will encourage more co-selling and relationship building with our partners. Our current process with AWS is completely manual and involves our Head of Global Channels and Alliances submitting deal registrations individually on behalf of our sales reps. This is happening directly in AWS Partner Central. This manual process also introduces more opportunity for human error which lead to reporting inaccuracies.