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10/10 product with 11/10 support
What do you like best about the product?
RevenueHero's scheduling product has helped us immensely improve our B2B funnel. Considering how easy it is to implement and use (big up to RevenueHero sleek back-end), it has been a no-brainer decision to use RevenueHero over the competition.
There have been a few instances where we have found a non-intrusive bug or have been looking for some functionality that has not been added yet. In almost all of these cases, bug fixes and even new feature requests (!!) were addressed in a matter of days or even faster.
I'd also like to address the fantastic attention to onboarding and customer support – bar to none. All of the questions, questions, or issues we have had… they've all been resolved quickly and effectively.
This is my first ever "official" review of a product just to show gratitude to RevenueHero because we are truly satisfied with them!
There have been a few instances where we have found a non-intrusive bug or have been looking for some functionality that has not been added yet. In almost all of these cases, bug fixes and even new feature requests (!!) were addressed in a matter of days or even faster.
I'd also like to address the fantastic attention to onboarding and customer support – bar to none. All of the questions, questions, or issues we have had… they've all been resolved quickly and effectively.
This is my first ever "official" review of a product just to show gratitude to RevenueHero because we are truly satisfied with them!
What do you dislike about the product?
Lacks the option to configure separate widget designs. Can create multiple routers but they are all connected to 1 widget design (which is customizable). If we want to implement RevenueHero's scheduling tool on various websites with different branding, it creates limitations for us.
What problems is the product solving and how is that benefiting you?
It dramatically improves our inbound lead response rates by making scheduling a demo straightforward and fast for the lead. RevenueHero also shows the times of a manager who has already been assigned as their lead owner in the past – rare cases for our use case, but still good UX.
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The platform is great, and the results were even better!
What do you like best about the product?
Cutting our conversion time in half, and their team was great to work with on the set up. They even helped us build custom tooling for a very niche use case we had as well.
What do you dislike about the product?
Nothing major, I wish they had integrations to a few more CRM tools because we would recommend it to alll our customers as well!
What problems is the product solving and how is that benefiting you?
Converting form fills into instant meetings. This process used to take days and now it is near instant. My AEs call it magic when meetings just show up on their calendar with prospects!
RevenueHero is a great addition to the sales tech stack
What do you like best about the product?
RevenueHero can ship product updates much faster than others. Therefore we reduce the number of hacks/workarounds to solve a routing problem.
Support is super responsive.
Support is super responsive.
What do you dislike about the product?
For our everyday requirements: We have not encountered any problems.
What problems is the product solving and how is that benefiting you?
Routing - Inbound and Outbound.
Keep up the good work
What do you like best about the product?
I like everything about RevenueHero. Folks are doing an amazing job. We have seen a huge uptick in sales velocity within a week. The things that I like about RevenueHero
- Ease of implementation and bug-free products - we were integrating a few products parallelly and found RevenueHero as the best in terms of UX and bug freeness.
- Support from the team - while integration support that we got from the team was phenomenal. We were able to go live within a day. We were working with a competitor for 2 weeks and couldn't go live.
- After sales support - A lot of companies don't provide good and free support after going live but Revenuhero is increasing the bar here, their average response time is less than 3 minutes. Correct, less than 3 minutes.
- Right pricing - competitors are charging bomb plus monthly commitment. RevenueHero pricing is a no-brainer.
- Custom feature request - We wanted one feature that was critical to us, and the team implemented it and made it live within a day. I haven't seen that happening anywhere.
So far, our experience has been exceptional. I would advise everyone to try out this product.
- Ease of implementation and bug-free products - we were integrating a few products parallelly and found RevenueHero as the best in terms of UX and bug freeness.
- Support from the team - while integration support that we got from the team was phenomenal. We were able to go live within a day. We were working with a competitor for 2 weeks and couldn't go live.
- After sales support - A lot of companies don't provide good and free support after going live but Revenuhero is increasing the bar here, their average response time is less than 3 minutes. Correct, less than 3 minutes.
- Right pricing - competitors are charging bomb plus monthly commitment. RevenueHero pricing is a no-brainer.
- Custom feature request - We wanted one feature that was critical to us, and the team implemented it and made it live within a day. I haven't seen that happening anywhere.
So far, our experience has been exceptional. I would advise everyone to try out this product.
What do you dislike about the product?
Nothing at the moment. Keep up the good work.
What problems is the product solving and how is that benefiting you?
We had a sales team across geos and were facing a problem assigning the right account to the right person. This was the biggest pain for marketing ops, and Revenuehero solved that plus helped us increase the sales velocity.
Seamless transition, remarkable flexibility, and outstanding customer support
What do you like best about the product?
Transitioning from a competitor to RevenueHero was one of the best decisions we made for our business. The process was incredibly smooth, thanks to RevenueHero's efficient platform and exceptional customer support.
RevenueHero's platform offered a level of flexibility and functionality that surpassed our expectations. We were able to customize our routing processes and optimize our workflow in ways that were not possible with other solutions. The ability to tailor the platform to our specific needs was invaluable and allowed us to streamline our operations effectively.
What truly sets RevenueHero apart is their outstanding customer service and support. From the initial onboarding process to ongoing assistance, their team was always available to address any questions or concerns promptly. Their dedication to ensuring our success was evident every step of the way.
RevenueHero's platform offered a level of flexibility and functionality that surpassed our expectations. We were able to customize our routing processes and optimize our workflow in ways that were not possible with other solutions. The ability to tailor the platform to our specific needs was invaluable and allowed us to streamline our operations effectively.
What truly sets RevenueHero apart is their outstanding customer service and support. From the initial onboarding process to ongoing assistance, their team was always available to address any questions or concerns promptly. Their dedication to ensuring our success was evident every step of the way.
What do you dislike about the product?
As of now, I haven't encountered any aspects of RevenueHero that I would identify as needing improvement. My experience with the platform has been consistently positive, and I have yet to encounter any issues or areas that fall short of expectations.
What problems is the product solving and how is that benefiting you?
RevenueHero optimizes lead assignments, ensuring the right Account Executives are matched with the appropriate leads. Additionally, it promotes collaboration across functions by dynamically assigning SDRs or Solution Engineers to participate in meetings, providing broader exposure to ongoing discussions.
Excellent Scheduling Tool w/Strong Hubspot Integration
What do you like best about the product?
The tool is an affordable alternative to ChiliPiper which we were originally evaluating. It has the same core features we need and the team has been incredibly helpful making sure we have what we need to run our business. They've even built some custom features we absolutely needed for our use case that didn't exist out of the box.
What do you dislike about the product?
It's still newer so there is some missing functionality but the responsiveness of the team mitigates this con.
What problems is the product solving and how is that benefiting you?
We needed a round-robin scheduling tool that integrates with Hubspot and allows us to access the meeting data to utilize in messaging and workflows.
Extremely user friendly and top-notch support!
What do you like best about the product?
Revenue Hero is easy to use and built beautifully! I switched from Chili Piper and couldn't be happier with this platform. We have seen a big increase in the number of meetings scheduled on our website due to their quick load time once a form is submitted. Also, their support team is extremely responsive and very helpful no matter the scenario!
What do you dislike about the product?
I haven't seen anything I dislike about RevenueHero.
What problems is the product solving and how is that benefiting you?
We were noticing that prospects were submitting our "Learn More" form but not booking a meeting and now we have seen a big uptick in those booked meetings thanks to Revenue Hero's quick load time.
Great features, even better support
What do you like best about the product?
RevenueHero does all the things I need it to do and is very comparable with what I used to expect from Chili Piper - but what I especially love is the ability to troubleshoot and get support from the Revenue Hero team. I was able to stand up RevenueHero within the span of a day or two and get my team trained up on it relatively quickly.
I find the interface more intuitive than Chili Piper and they seem to have built in lots of thoughtful features - like making it really simple for me to Slack my teammates when meetings are booked or when someone fails to book a meeting after being presented the calendar.
I find the interface more intuitive than Chili Piper and they seem to have built in lots of thoughtful features - like making it really simple for me to Slack my teammates when meetings are booked or when someone fails to book a meeting after being presented the calendar.
What do you dislike about the product?
No real downsides so far. There's a very small learning curve involved if you've used Chili Piper in the past and maybe some things to unlearn. I'm really happy with the decision to use RevenueHero.
What problems is the product solving and how is that benefiting you?
RevenueHero makes it easy for me to take leads and turn them into meetings right away. All businesses that start their sales process with an initial meeting should use a system like this.
User-friendly tool with phenomenal support
What do you like best about the product?
RevenueHero connects with the tools that we need it to (both HubSpot and Salesforce) and has so far been a seamless experience moving away from our previous meeting scheduling tool. The RevenueHero team is also wonderful and is quick to jump on a call with you to answer any questions you may have about setup and tool navigation.
What do you dislike about the product?
I wish there was a little bit more customization with the pop-up scheduling module but it's a small detail. They're always working on improving their platform so I'm sure this is on the roadmap for the future!
What problems is the product solving and how is that benefiting you?
My company uses RevenueHero to route and assign leads to our sales reps, get on our reps calendar right away after submitting a demo request form, and lead to account matching for any existing domains in our CRM.
Solid product with a great deal of flexibility - fantastic customer support
What do you like best about the product?
RevenueHero's Customer Support is unrivaled. I have yet to run into a challenge where someone didn't immediately respond to me and hop into a zoom or Slacked a video with a helpful solution. Additionally, I have voiced requests for prod dev and if the request makes sense, it is implemented quickly. I also appreciate the flexibiity of the product. Our conversion functionality from form fill to opp generation is much tigher than what we had in place previously. I have used ChiliPiper in the past and the usability of RevenueHero is so much better. I also struggled with ChiliPiper support when I was an administrator at a former company.
What do you dislike about the product?
When we first came onboard the administration ux was a little hard to navigate. That aspect isn't perfect but has continued to improve.
What problems is the product solving and how is that benefiting you?
Inbound leads are routed to either the account owner or to our AE/BDR teams based on industry-focused logic. The ability to schedule a meeting with the appropriate rep as soon as the form is submitted ensures speed to lead and a seamless connection with the prospect.
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