What do you like best about the product?

The best thing about Kaltura Video cloud is the ease with which it integrates with the LMS and Zoom. For example, integration within the rich content editor is so seamless. Added benefit is both the faculty and students have the same user experience when using My Media, video editing and embedding their videos into RCE. I call this uniform user experience a benefit because students do not have to look elsewhere for their video assignment needs. IN regards to Zoom, with the integration between our LMS, Zoom and Kaltura, the integration bewteen Kaltura and Canvas is 99% of the time reliable and seamless. When we selected Kaltura, few factors that helps our decision were the ease of use, seamless integration with Canvas LMS, affordable price, number of features, and customer support. Another best feature is the chat option with live customer support member. It saves time and frustration when we have the ability to talk to a live customer support team member to help resolve issues.

What do you dislike about the product?

Like any product, of course, there is room for improvement. One of the feature that is missing is the ability to add videos to Modules within Canvas LMS. Some faculty ask for the feature and we have give them a workaround. Another feature that sometimes has some glitches is the analytics and video quiz data, sometimes the data is not accurate.

What problems is the product solving and how is that benefiting you?

One of the problems we are able to solve with Kaltura Video Cloud is the storage. We are able to store our videos more, thus not having to pick and choose which videos to keep and which videos to delete to save space. This is a major benefit.