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Long Time Proofpoint Customer
What do you like best about the product?
Tech support has been very good when needed. When we require something out of the ordinary they usually are able to show us a feature or rule that will do exactly what we want. The protect/spam filtering has been excellent. Few false positives and a major reduction of the number of spam that does get in.
What do you dislike about the product?
We have had very few complaints from the users but early on multi-language support was weak. This has been improved.
What problems is the product solving and how is that benefiting you?
We use Proofpoint for spam filtering, malware protection, attachment filtering, data protection, and blocking inbound and outbound personal information. We are still on prem for email and there was a noticeable bandwidth reduction when we joined Proofpoint. We have seen a reduction to near zero in the number of attacks our end point protection has to block. Our on prem email servers are much more protected since we only allow inbound and outbound traffic with Proofpoint. Down time has never happened.
Recommendations to others considering the product:
Spend the time during implementation to get the full advantages and fully utilize their expertise and experience. Don't make the mistake of just "getting it working". The Proofpoint service has so much more to offer.
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Proofpoint is Email Security Done Right!
What do you like best about the product?
The product works well. The product detects email threats and blocks them and does a much better job than other products on the market. The feature set of the product is always expanding with value-added features for the money.
Proofpoint Email Security and Protection is a great product that just works. The product is also very flexible, allowing us to create custom rules as needed for our environment.
Proofpoint Email Security and Protection is a great product that just works. The product is also very flexible, allowing us to create custom rules as needed for our environment.
What do you dislike about the product?
The interface / GUI could use some updating. Also it would be great to have some sort of a user tutorial to assist with learning the complex system at first for new users.
What problems is the product solving and how is that benefiting you?
The problems we are solving with Proofpoint Email Security and Protection are Email threat protection, Spam filtering and virus detection. We also use Proofpoints TAP link protection system and attachment scanning and that works great as well.
This product also assisted us to meet client requirements.
This product also assisted us to meet client requirements.
Recommendations to others considering the product:
More new user training material would be great.
Superior Collaboration Security
What do you like best about the product?
The seamless integration between all Proofpoint solutions provides a single source for messaging security. From Targeted attack protection to large file transfer or DMARC reporting they have you covered.
What do you dislike about the product?
I would like to see the ability to whitelist domain if they pass DMARC checks. The tools has excellent DMARC reporting but this additional option would go a long way to securing our environment. Beyond that, I don't have many things I dislike in general the tool has been worth its weight in gold.
What problems is the product solving and how is that benefiting you?
The solution is set and forget very little maintenance is necessary with the team of professionals they have on the back end.
Recommendations to others considering the product:
Get all the features you will not regret it. DMARC, TAP, SPAM, TRAP, ETC
Reliable security, excellent features, very slow interface
What do you like best about the product?
The accuracy of the spam filtering is excellent. The feature set is also excellent, providing a very flexible solution.
What do you dislike about the product?
It takes a very long time to do just about anything in the PoD interface. The response time is extremely slow. The search capability is limited and not consistent between different sections of the interface.
What problems is the product solving and how is that benefiting you?
We are using it to reject & quarantine malicious, risky & suspicious email messages. The notification options when a message is quarantined is very helpful. We also rely on the DLP and encryption features to prevent specific sensitive information from being sent insecurely by email.
ProofPoint has kept our environment safe
What do you like best about the product?
The admin interface is very intuitive and the threat dashboard is very helpful
What do you dislike about the product?
Not having the ability to make changes to the system files, clear space on our own and to see a "live" email workqueue
What problems is the product solving and how is that benefiting you?
Keeping our company secure from an email standpoint, also limitting the amount of unwanted email.
Some growing pains
What do you like best about the product?
Ability to send multiple phish email templates to many users
What do you dislike about the product?
Reporting is consistently not accurate and not updating frequently enough
What problems is the product solving and how is that benefiting you?
Email analysis for suspicious emails.
Recommendations to others considering the product:
Expect a learning curve and time for the tool to gather data to become accurate
Proofpoint is the answer to email security
What do you like best about the product?
The system is very efficient at handling spam and blocking emails containing viral signatures.
What do you dislike about the product?
The GUI can be very slow at times depending on the amount of traffic going through your system. Gui requests are given a low priority in comparison to email scanning and routing.
What problems is the product solving and how is that benefiting you?
Proofpoint blocks are large amount of spam from our organization. You would be surprised about the amount that would flow through with out it. Not having end users have to deal with that is huge. Also protecting them from fishing emails and other scams is needed very much in today's world.
really effective in protecting users from malicious emails.
What do you like best about the product?
the simplicity of use and the implementation of the rules very fast and simple.
What do you dislike about the product?
Interface a bit "old", the inability to use IOC or Yara rule.
What problems is the product solving and how is that benefiting you?
Before the introduction of Proofpont, end users received a lot of malicious mail (phishing, malware mail), with the introduction we cancelled most malicious mail.
In addition, we can create precise rules on specific targets and have more control over security.
In addition, we can create precise rules on specific targets and have more control over security.
Recommendations to others considering the product:
Really an excellent solution, does the job well with excellent results, solves the totality of phsishing and spam
Rock Solid Email Protection
What do you like best about the product?
Proofpoint is a set it and forget it product that requires little interaction. It just works once setup.
What do you dislike about the product?
The updates sometimes need a little help. But if things to automatically update, support is always very responsive and always willing to help.
What problems is the product solving and how is that benefiting you?
We use Proofpoint as our Anti SPAM software. It works very well.
Great Tool to Protect You From Spam, Virus, URL and Phishing
What do you like best about the product?
All the bad actors are trying to attack your company with different types of email campaigns. ProofPoint can guard your users from mistakes they make before they can open an email. About 99% of all bad email is stopped by ProofPoint.
What do you dislike about the product?
The price is not cheap.Spam protection is one price then each protection that is added is another price. All the tools add up quickly.
What problems is the product solving and how is that benefiting you?
ProofPoint helps keep email inboxes full of legitimate email. Keeps the spam, phishing, and virus out of our environment.
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