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Great Defense Product
What do you like best about the product?
I love being able to make changes on the fly in one singular portal.
What do you dislike about the product?
It's a bit slow but I'm sure that is expected with a larger org.
What problems is the product solving and how is that benefiting you?
Blocking unwanted emails and protecting users.
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Continued success makes a happy customer
What do you like best about the product?
Consistently blocks malicious emails, whether BEC, phishing, harvesting etc. Support is also very quick to respond to reported false positives or negatives.
What do you dislike about the product?
While not specific to the product itself, there has been outages lately with secure email, and TRAP protections.
What problems is the product solving and how is that benefiting you?
By blocking malicious attacks, preventing clicks, and automatically pulling emails from user mailboxes enables us to focus on more niche use cases and take the load off from data paralysis.
Email protection
What do you like best about the product?
With the new innovations and AI integration email analysis can no be more streamedline and automated
What do you dislike about the product?
While product works great most times , it goes have its misses here and there as a customer we have had some very malicious emails permitted and even with url isolation users were phished successful
What problems is the product solving and how is that benefiting you?
It's reducing our account compromises, this is important because threats are being stopped
Proofpoint Email Protection has been great
What do you like best about the product?
The amount of bad emails it has protected our users from is incredible
What do you dislike about the product?
I at first did not like the UI of the module, but they have recently updated it and it is way better.
What problems is the product solving and how is that benefiting you?
We were constantly getting hit with phishing attacks but now our users no longer get these emails delivered!
Email security for modern organizations
What do you like best about the product?
Customization and capabilities allow for great defense
What do you dislike about the product?
Lack of integrated ifenrity for admins..
What problems is the product solving and how is that benefiting you?
Securing emails for all use cases
Unparalleled Customizability and Reporting
What do you like best about the product?
I love the flexibility and customizability of the rules. The reporting features also help me zero in on areas that require my focus.
What do you dislike about the product?
The GUI is outdated and can be slow. User directory sync is a bit fiddly at times.
What problems is the product solving and how is that benefiting you?
It captures almost all the spam and phishing out of the gate, greatly reducing time spent tracking down threats.
I believe this module is very good for our email security platform.
What do you like best about the product?
I believe the engine that detects email pre-delivery is a very good product. I enjoy the post delivery action as well.
What do you dislike about the product?
I wish the newer module had all of the comics of the older pps sever.
What problems is the product solving and how is that benefiting you?
Keep user from getting malicious email is our number one priority.
Incredibly accurate threat detection
What do you like best about the product?
For the majority of our experience, it has been a set it and forget it type of implenetation
What do you dislike about the product?
We have had 3 different contacts in under a year.
What problems is the product solving and how is that benefiting you?
It is much more accurate than our previous provider
Proofpoint Experience
What do you like best about the product?
The thing that I like best is that it provides a one stop shop for visibility of email
What do you dislike about the product?
From the screens I have access to it is not always easy to determine what the disposition of the message is.
What problems is the product solving and how is that benefiting you?
Intercepting and quarantining of email with encrypted attachments. Also the pulling of emails that have made it thru that are considered suspicious. We also protect data using the secure server.
Great Product with Room for Interface Improvement
What do you like best about the product?
As a system administrator it extremely useful when having to manage all the email endpoints we have. The protection it allows us to provide even though we are a small team is very helpful when having to work with 300+ endpoints
What do you dislike about the product?
The end user interface can be intimidating for users trying to just remove from quarantine emails that were false positive marked .
What problems is the product solving and how is that benefiting you?
It's managing the flow of spam, phishing attacks, and grey mail like unsolicited vendor emails.
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