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External reviews

107 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Airlines/Aviation

SAML with Centrify

  • April 02, 2018
  • Review verified by G2

What do you like best about the product?
Somewhat turn key setup with a lot of connectors already built for standard applications
What do you dislike about the product?
Not many ways to customize the user portal. Could provide more guidance on best ways to get set up.
What problems is the product solving and how is that benefiting you?
Provide a single sign on accross multiple platforms.


    Legal Services

Main features work as expected; room for improvement in onboarding service and documentation.

  • March 27, 2018
  • Review provided by G2

What do you like best about the product?
We're providing our users with SSO access to web applications through the deployment of Centrify.
What do you dislike about the product?
The onboarding experience could use some improvement; same for documentation.
What problems is the product solving and how is that benefiting you?
SSO access to web applications; application access control.


    Computer & Network Security

Centrify Application Services - Liking where this is Going

  • March 22, 2018
  • Review provided by G2

What do you like best about the product?
The ease of use with the product and the willingness of Centrify to learn to improve.
What do you dislike about the product?
The documentation can be clearer and more concise.
What problems is the product solving and how is that benefiting you?
It allows us to extend our platform leveraging Centrify's technology which helps us improve our employee's and customer's experience.


    Hospitality

Large set of apps and abilities

  • January 31, 2018
  • Review verified by G2

What do you like best about the product?
ease of use, self service tools, and quick remote wipe when needed.
What do you dislike about the product?
Their marketing needs to better inform customers of what they offer.
What problems is the product solving and how is that benefiting you?
SSO with MFA, as well as self service tools.
Lessened call to helpdesk for password reset.
Recommendations to others considering the product:
ask for a complete list of what is included, hint there is a lot.


    Information Technology and Services

Easy to start, takes more sweat to make use of the deep features

  • January 31, 2018
  • Review verified by G2

What do you like best about the product?
Fantastic support - I've had very attentive and thorough people answer my questions anytime I've submitted a ticket. They're very good at making sure that the problem has been resolved on my end.
What do you dislike about the product?
Certain integrations are orphaned - there are SO many applications that can be integrated, which is great, but some of them seem to fall by the wayside and compatibility may be lost if they're not maintained enough. In my experience, this issue seems to manifest in particular when a vendor uses one term for an object while Centrify uses another.
What problems is the product solving and how is that benefiting you?
SSO, MDM, future-proofed Apple AD Integration. Originally we signed on with Centrify to make AD integration simpler, but as our security requirements have tightened we've found the SSO and MDM features extremly useful.
Recommendations to others considering the product:
Do a demo of the product if that's an option and you'll get an idea of the great depth that is available. I've been surprised at how flexible the service is.


    Information Technology and Services

Great product and service, just lacking some features

  • January 31, 2018
  • Review verified by G2

What do you like best about the product?
Support and implementation , Cindy was amazing!
What do you dislike about the product?
Lack of customization (portal, sms), no support for ADP (even though this is a problem on ADPs side since they're in bed with Okta. SAML is SAML.
What problems is the product solving and how is that benefiting you?
SSO/Identity Management. It's been amazing seeing trends and exact login issues with the end users.
Recommendations to others considering the product:
Do your research on ADP


    Aaron M.

SSO, SAML, MDM, and a Whole Lot More

  • January 20, 2018
  • Review verified by G2

What do you like best about the product?
We began using Centrify just for federating with Office 365, but we soon found many more features that were incredibly useful. Beyond the technical features, the support and account management is the best I have experienced with any IT company. I really cannot stress enough how amazing their support team is and how they truly believe in building a partnership with you.
What do you dislike about the product?
We really haven't found anything to dislike. We of course have run into problems over the several years we have been customers, but every situation has been handled quickly and professionally. Centrify is also excellent about proactively notifying their users of potential issues.
What problems is the product solving and how is that benefiting you?
We use Centrify for federation with Office 365, MDM for iOS and Android devices, custom user portals, shared web application bookmarks, granular MFA, OAuth, and SAML assertions.
Recommendations to others considering the product:
It can take days to get ADFS setup correctly. It can also take days to get some of the competitors' solutions setup for an evaluation, but it literally took about 20 minutes to implement Office 365 federation with Centrify. Ask for an evaluation and you will get excellent free technical experience and the solution works much better than expected.


    Transportation/Trucking/Railroad

Review

  • January 19, 2018
  • Review verified by G2

What do you like best about the product?
The pre-configured apps (when available) are usually easy to set up with our partners.
Support team is usually pretty helpful overcoming setup and technical issues.
We like the security Centrify provides, and are working on implementing SAML/SSO across as many apps and services as possible.
What do you dislike about the product?
Sometimes I have to use competitor's documents to set up new applications (where Centrify hasn't pre-configured the set-up).
Some of the pre-configured apps are out of date, and require some troubleshooting to make them work.
Trying to get Centrify to partner (expieclly those that have documentation on their partnership with other identity management services) with other app services can be a time consuming process.
The service is a little pricey when compated to some of the new services Microsoft is providing in their o365 platform.
I've had to solve some sign-in issues myself with a bunch of troubleshooting.
The "Advanced" tab in the application setup is not easy to use, espesially if a person doesn't have a coding background.

What problems is the product solving and how is that benefiting you?
Security validation and centralization of user identities among 3rd party apps.
We've started seeing and stopping suspisious logins from other regions.
Recommendations to others considering the product:
Not necesessarily a critique on Centrify, but I'd reccomend project managers and IT staff be as clear as possible when discussing or training users and driving adoption. Be firm about SSO benifits, in that security #1 primary goal, and it's all working in the background. User convience is great, but secondary. Get everyone on IT staff on the same page with a consistent message.


    Information Technology and Services

Review

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
The simplicity of how easy it is to use.
What do you dislike about the product?
Documentation for troubleshooting issues
What problems is the product solving and how is that benefiting you?
Single Sign On without having to use AD Connect Sync
Recommendations to others considering the product:
You will not be disappointed


    Breck A.

Centrify has come a long way but has a ways to go still

  • January 17, 2018
  • Review verified by G2

What do you like best about the product?
As a SAML admin, configuring custom apps is pretty painless in centrify
What do you dislike about the product?
THE MOBILE APP IS SO UNRELIABLE

Make it so I can approve mfa from the home screen as it used to be.
What problems is the product solving and how is that benefiting you?
SSO has been invaluable for our end users to keep our 300+ saas services authentication straight.