Adaptive interface, scales well, and high availability
What is our primary use case?
We are using CyberArk Identity to consolidate all the applications and demo tenants that we have in the same panel and to apply features, such as MFA and single sign-on.
How has it helped my organization?
CyberArk Identity has helped me a lot to optimize processes and provide access.
What is most valuable?
The most valuable feature of CyberArk Identity is the adaptive interface.
What needs improvement?
The OpenID features could improve in CyberArk Identity.
For how long have I used the solution?
I have been using CyberArk Identity for approximately two years.
What do I think about the stability of the solution?
CyberArk Identity is a stable solution.
I rate the stability of CyberArk Identity a nine out of ten.
What do I think about the scalability of the solution?
The scalability of CyberArk Identity is great. It is built with scalability in mind.
I plan to increase the usage of the solution.
I rate the scalability of CyberArk Identity a nine out of ten.
How are customer service and support?
I rate the support of CyberArk Identity a seven out of ten.
How would you rate customer service and support?
How was the initial setup?
The initial setup of CyberArk Identity is straightforward. After 20 to 30 hours we finished the process.
What was our ROI?
I have received a good return on investment using CyberArk Identity.
What's my experience with pricing, setup cost, and licensing?
The pricing of CyberArk Identity is competitive.
I rate the price of CyberArk Identity a ten out of ten.
What other advice do I have?
I rate CyberArk Identity an eight out of ten.
Access reviews made easy or at least easier.
What do you like best about the product?
The best thing about Zilla is that it didn't take a lot of technical experience to get started.
What do you dislike about the product?
Zilla isn't a magic wand that will just clean up your data, it took some time to get our data into the right format, but once it was, it was easy to manage the process.
What problems is the product solving and how is that benefiting you?
Made provisioning and cleanup of accounts much easier and automated access reviews.
Streamlined Access Reviews
What do you like best about the product?
If you are a heavy cloud-using org, the API integrations are a true time saver and significantly streamline the audit process. The Support and Product teams are easy to work with and responsive.
What do you dislike about the product?
Complex identity environments can be challenging. Multi-tenant, multi-domain and high rate of identity change has created several instances of manual account cleanup instead of automatically matching users to identities.
What problems is the product solving and how is that benefiting you?
We use Zilla to help automate the quarterly access reviews. We can download and provide documented and detailed evidence to our auditors in just a few seconds. Using Zilla has made our reviews more accurate in less time, allowing us to cover many different systems without additional staff.
Intuitive and beautiful.
What do you like best about the product?
Excellent UI and is very easy to use compared to its competitors. User access reviews are now a breeze. The Zilla team is easy to work with and feature requests are taken very seriously.
What do you dislike about the product?
More application integrations would be nice.
What problems is the product solving and how is that benefiting you?
The speed at which user access review campaigns can be created allows us to complete them more frequently.
Excellent Tool for Streamlining User Access Reviews
What do you like best about the product?
Zilla has made the process of performing user access reviews automatic and easy for both technical and non technical reviewers.
What do you dislike about the product?
Additional proactive notifications or remediations based on elevated access changes would be nice rather than waiting on reactive reviews.
What problems is the product solving and how is that benefiting you?
In previous roles, performing required user access reviews for regulatory purposes and general security best practices was a slog. Zilla makes it easy.
Zilla has helped us automate and streamline access reviews
What do you like best about the product?
Zillas has provided a clean user interface and a platform that our users have found easy to work with. They respond quickly to our tickets and requests, and their customer support is a pleasure to work with. They release features and enhancements regularly.
What do you dislike about the product?
Zilla is still a young company, and the product is in the middle stage. There are bugs, which are rarely blockers in our operation but which do effect us. Zilla's customer support is very responsive and helpful in getting these resolved.
What problems is the product solving and how is that benefiting you?
Before we bought Zilla, we did not have a centralized, auditable system for user access reviews. We are now benefitting from the ability to construct quarterly access reviews campaigns for our most sensitive systems and involve all the stakeholders without a lot of manual work.
Great upgrade to prior solution
What do you like best about the product?
The solution is very intuitive for users to understand and utilize. The most common term we hear from our users is that it is easy to use.
What do you dislike about the product?
There isn't a way to customize existing reports or create custom reports.
What problems is the product solving and how is that benefiting you?
Vague and partially complete reviews.
Convoluted tracking.
Simple, easy, effective solution to our compliance needs
What do you like best about the product?
The team is helpful and responsive. Our implementation was smooth and orderly (ask for Mike!). The product is inuitive and easy to use, which is very important for our large user base across IT, compliance, and business teams
What do you dislike about the product?
I don't have any complaints, but an area for improvement would be to better connect us to other customers/users of Zilla. We might be able to apply lessons learned. Also, very minor thing, dark mode would be a great setting option
What problems is the product solving and how is that benefiting you?
We are subject to a range of compliance frameworks. Many of these frameworks have overlapping controls for access certification. Zilla Security has allowed us to automate our manual process for access certification. Our access certification process involves a wide range of business roles in the organization, so it is important that users of varying technical ability can use the tool without any complication. The auditor evidence capabilities reduce a lot of back and forth in the process as well
Zilla is easy to implement and to use! It works as advertised.
What do you like best about the product?
The platform is relatively intuitive and works as demonstrated. Our system owners even like it and have been complying with their review tasks. Implementation-wise, it was the easiest implementation I have ever participated in. Customer support is excellent too.
What do you dislike about the product?
Needs more integrations (they offered integrations for around 70% of our platforms). Some of our legacy platforms were annoying to get the data from.
What problems is the product solving and how is that benefiting you?
Zilla helps us with role-based access control. It allows us to identify systems in which there are unexpected privileged accounts, and to ensure that provisioning and de-provisioning occurs in a timely fashion.
Amazing plataform
What do you like best about the product?
Easy to use, improve the Security checks, Active directory integrable.
Real time results.
What do you dislike about the product?
not have items for this section. for me all features are good
What problems is the product solving and how is that benefiting you?
Update the active directory and update the users positions or roles