I use the solution in my company for its vaults.
CyberArk Workforce Identity
CyberArkExternal reviews
144 reviews
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External reviews are not included in the AWS star rating for the product.
Access Reviews Made Simple
What do you like best about the product?
It's considerably sped up our user access review process and has a nice, modern UI. No more spreadsheets for us!
What do you dislike about the product?
Upkeep and data sanitation can be tedious.
What problems is the product solving and how is that benefiting you?
Primarily user access reviews. Zilla quickly allowed us to automate the process in a few key areas, such as data collection and automating portions of the review itself, significantly reducing the time our stakeholders require to complete reviews. The out-of-the-box integrations are simple and easy to configure, and Zilla offers excellent tools for data collection if API syncs are unavailable for a specific system.
Fairly priced and offers ease of integration
What is our primary use case?
What is most valuable?
The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster.
What needs improvement?
At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster.
For how long have I used the solution?
I have been using CyberArk Identity for three years. Our company has a partnership with CyberArk.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten.
How are customer service and support?
As my company has a partnership with CyberArk, we don't face any challenges with the support part. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
In our company, we haven't faced any such challenges with the product's initial setup phase because our requirements were pretty clean and clear.
The solution is deployed on an on-premises model.
The solution can be deployed in two weeks, and it includes every area because my company has a complex environment.
What was our ROI?
Cost savings have been possible since my company has not had to pay any penalties after using the product. The product has also secured our company's environment.
What's my experience with pricing, setup cost, and licensing?
I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap.
Which other solutions did I evaluate?
Against CyberArk Identity, my company tried other products like Norton and some other tools, which were not up to the mark.
What other advice do I have?
My company doesn't use the tool for the multi-factor authentication feature.
I recommend the product to those who plan to use it.
The vendor maintains the solution automatically.
I rate the overall tool an eight out of ten.
Zilla Security- Enhanced automation of access control management.
What do you like best about the product?
We integrate Zilla security in our higher education institution to allow authorized students and subscribers access to academic resources, documents, projects and presentations. They frequently share their assignments and updates with group members remotely. This application helps us to monitor and control access management.
What do you dislike about the product?
So far, we have not faced any technical issues with this application.
What problems is the product solving and how is that benefiting you?
It provides the identity and details of all users who access our resources and automates the authorization management. Any misadventures will be detected and barred.
Helps to protect privilege accounts and offers service continuity
What is our primary use case?
CyberArk Identity's main use case is protecting privileged accounts. Although they've expanded into identity and access management, most of their business comes from privilege account management.
What is most valuable?
The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service.
What needs improvement?
The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infrastructure requirements but necessitates being online all the time.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a nine out of ten.
How was the initial setup?
Setting up CyberArk Identity is not straightforward. Typically, for the on-premise version, you need to install at least three servers that work together, although installing four servers is more common. However, if you opt for the software as a service version in the cloud, it's simpler to set up.
What other advice do I have?
I rate the overall solution an eight out of ten. The recommendation is as follows: CyberArk Identity is the right product for you if you're an enterprise company. However, if you're a small or medium-sized company, you may face challenges with the on-premise solution from CyberArk Identity, and cheaper options may be available from other vendors.
Nevertheless, the tool is a strong and stable product. If you can afford it, opting for the software as a service (SaaS) solution would provide you with the best privilege account management tool.
Great Product for Access Reviews
What do you like best about the product?
The easy connections to our core applications
What do you dislike about the product?
I wish there could be automated remediation
What problems is the product solving and how is that benefiting you?
Zilla has given us a better more streamlined approach to a previous manual process.
Great Product
What do you like best about the product?
Zilla automated what my team had to do manually! By managing user identities across various systems and applications within my organization. I found the application had lots of flexibility for our use case.
What do you dislike about the product?
Nothing! Zilla Security works great for us.
What problems is the product solving and how is that benefiting you?
Zilla offers invaluable audit and compliance reports, furnishing irrefutable evidence to uphold our regulatory obligations. With its robust access management feature, Zilla effectively safeguards against unauthorized access to sensitive data and systems, simultaneously reducing application costs per user. Furthermore, Zilla significantly aids in regulatory compliance efforts by securely providing an immutable audit trail, meticulously documenting each stage of our access review process.
Great for executing user reviews for your financial systems
What do you like best about the product?
Zilla allows me to quickly provide leadership the tools to approve the access of many financial systems users. It also confirms that they have enabled Active Directory accounts on the network. I am able to include a lot of information about each user, which makes their job of approving them even easier. The Zilla support team has gone above and beyond to support us and help us better use the product.
What do you dislike about the product?
I haven't found anything that I don't like yet. We are just now continue to expand our use of this product.
What problems is the product solving and how is that benefiting you?
Annual and semi-annual user access reviews required for audit.
Zilla helps audit access to multiple systems
What do you like best about the product?
My favorite aspect of Zilla security is that it is a centralized location for all Vail Health users and the applications that they use. Before Zilla my organization had no way of auditing who had access to certain applications that are not tied to okta/AD.
What do you dislike about the product?
I dislike the fact that some processes in Zilla are manual. For example the mapping of users and integrating applications that are not capable of using the ZUS extension.
What problems is the product solving and how is that benefiting you?
Zilla is helping me with access reviews. Before Zilla we never had a process for reviewing access to applications that are not tied to okta/AD.
Have had nothing but positive things to say about using Zilla.
What do you like best about the product?
Ease of setup of access reviews.
Ease of use to the reviewer for performing reviews.
Responsiveness of customer support to support requests.
Friendliness of the Zilla team.
Continuous improvements or options in the tool.
Ease of use to the reviewer for performing reviews.
Responsiveness of customer support to support requests.
Friendliness of the Zilla team.
Continuous improvements or options in the tool.
What do you dislike about the product?
Some areas allow for the download of a large csv and others do not.
Some screens expand to 500 lines others do not.
Some screens expand to 500 lines others do not.
What problems is the product solving and how is that benefiting you?
The main use is for compliance requirements. We perform around 15 reviews a quarter using Zilla and the number keeps growing. It has helped the organization maintain compliance with our required regulations and controls.
PPFA - Zilla reivew
What do you like best about the product?
Zilla Security is easy to use; they have fast and efficient customer services. The implementations are quick and integrations are seamless.
What do you dislike about the product?
Zilla has limitations relating to application reviews, which makes it difficult to manage our admin/user account environment. We also cannot simultaneously review admin users and inactive users t the same time.
What problems is the product solving and how is that benefiting you?
User provision and access governance tolls streamline our processes of managing user access across our organization. This is helpful relating to auditing onboarding and offboarding processes. We also like that we can review appropriate access levels and ensure least privilege.
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