Hinder the user experience
What do you like best about the product?
D2iQ needs to provide reliability when it comes to managing our data infrastructure. Their platform does not automate tasks consuming us time and resources. The monitoring system they provide does not ensure disruptions.
What do you dislike about the product?
It does not allow us to focus on our core business operations. Their customer support team is unresponsive and does not promptly solve any concerns we have. I do have some reservations, about D2iQs customer support. It often takes them a while to respond.
What problems is the product solving and how is that benefiting you?
Their solutions is generic and unhelpful at times. It feels like they prioritize acquiring customers than taking care of existing ones. Their pricing structure is confusing making it difficult for us to accurately determine the cost of their services.
There are no comments to display