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Retool

Retool | 1

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External reviews

310 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

Easy, Efficient & Fun

  • January 13, 2021
  • Review verified by G2

What do you like best about the product?
Super easy & intuitive platform for creating meaningful internal apps.
Providing QA & product team with a lot of value with little effort.
Great support team & community.
What do you dislike about the product?
I've submitted a request a few months ago and after the initial response I haven't heard much.
I don't get updates on newest releases and added features nor knows where to look for them.
What problems is the product solving and how is that benefiting you?
Providing QA & product team with a lot of value with little effort.


    Noah L.

Saved us a TON of dev cycles - perfect solution for internal admin / analytics tools

  • January 12, 2021
  • Review verified by G2

What do you like best about the product?
Dev cycle speed is fantastic - we can have our users submit a feature request / UX issue on our admin tools and have the change deployed in a few minutes. Saves a ton of time vs. running our own builds.
What do you dislike about the product?
UX is still a tiny bit clunky - the submit-query-requery cycle can be a bit sluggish, but overall totally fine and I'm confident it will improve as they mature.
What problems is the product solving and how is that benefiting you?
Fully runs our internal admin & analytics tools. We query our DBs directly and it's super fast and easy to build.
Recommendations to others considering the product:
You'll need someone who understands SQL and Javascript to get maximum value (eg a dev), but they'll be happy and satisfied with how easy it is to make changes & deploy. MUCH better than spinning up our own server /UI for an internal app.


    Ran R.

GREAT app for quick admin tool and support for small startup

  • January 12, 2021
  • Review verified by G2

What do you like best about the product?
that connection to the different query like MongoDB, rest API and etc.
it lets us pull and set data .also if we didn't implement the API.
fast and easy
What do you dislike about the product?
cannot set the brand color, in the components.
missing video and image gallery that was saving time to implement a support feature.
What problems is the product solving and how is that benefiting you?
a quick admin tool to update DB of our app.
upload files to S3 and get CDN URL.
support tool to view our customer's outputs.


    Abhishek B.

Makes life easier

  • January 12, 2021
  • Review verified by G2

What do you like best about the product?
Retool is a great resource to build quick internal tools that help us in all aspects of managing the operations (for customer success teams) as well as for quick validation and prototyping (for developers). We use Retool extensively at Airbase and have built tools of all levels of sophistication. It does make life easy!
What do you dislike about the product?
The documentation can be improved to provide more clarity
What problems is the product solving and how is that benefiting you?
We are building various internal tools for different set of teams including sales, customer success, engineering and product. The tools help us in managing internal operations as well as testing/validating ideas for developers.
Recommendations to others considering the product:
It really does make life easier if you need to build simple tools and automate some of the tasks that are often required.


    Computer Software

Great tool for internal dashboards and tools

  • January 12, 2021
  • Review verified by G2

What do you like best about the product?
The UI is very simple and modern to use.. even though I'm not a front-end developer I was able to develop internal apps very easily. The support team is also responsive and there's a great community on the forum.
What do you dislike about the product?
We'll need more components on the UI or more examples on how to develop custom components. More flexibility with the tables would be good too.. but I understand that there's a trade-off there and each use-case is unique.
What problems is the product solving and how is that benefiting you?
We're using Retool for internal operations, data entry, customer relationship management. CMS.


    Tom B.

Amazing tool for building internal apps!

  • January 12, 2021
  • Review verified by G2

What do you like best about the product?
How quick it is to connect to a db and perform CRUD operations
What do you dislike about the product?
Loading times with more complex applications
What problems is the product solving and how is that benefiting you?
Replacing old web front ends, with a more modern feel


    Tom B.

Fastest way to build internal apps... hands down!

  • January 12, 2021
  • Review verified by G2

What do you like best about the product?
I love how easy it is role out simple apps with minimal work. I also love how quickly they make updates to the software.
What do you dislike about the product?
Limitations when building more complex applications, also documentation sometimes lags behind features that are released
What problems is the product solving and how is that benefiting you?
Created a simple custom CRM to managed customers and the maintenance of their equipment. Saves me many many house of development time
Recommendations to others considering the product:
Try it out... i dont think you will find a software solution more fully featured


    Computer Software

Great platform for prototypes and tool building

  • January 11, 2021
  • Review verified by G2

What do you like best about the product?
Retool offers a straightforward platform to build pages, where users can easily drag and drop customizable frontend components and with some coding, wire them all together to form your final product. Retool is built for internal tools and dashboards, but it is not limited to only doing that. The thing I liked best about Retool is the flexibility of the platform and the level of technical support you would get as a user. The platform offers many pre-existing connectors to external resources, such as Salesforce, Mongo, Stripe, and many more. It will take you a while to getting the setup right, but once it's set properly, you can easily build a tool in days.

The technical support team is what I wanted to highlight at Retool. The team consists of custom-oriented engineers that focus on meeting your needs. They listen to your questions and provide suitable solutions for most of them. For the ones that cannot be resolved immediately, the escalation chain up to their engineering team is also very transparent, where you can expect their team to respond with a very detailed explanation of the root cause and what they have done to fix it - in a very timely manner!
What do you dislike about the product?
The biggest downside of Retool right now is the lack of transparency of what features they are actively developing. So in short, a product roadmap would be ideal.
What problems is the product solving and how is that benefiting you?
Productivity problems are being solved using Retool. The benefits of Retool are the ease of use and the ability to allow developers to work on what matters most and not worry about frontend dependencies.


    Neil L.

Incredible tool for integration and prototyping

  • January 11, 2021
  • Review verified by G2

What do you like best about the product?
Ease of use of the product. Very quick to pick up and get running.
What do you dislike about the product?
Not much to dislike here. Lots of flexibility.
What problems is the product solving and how is that benefiting you?
Integration and Prototyping


    Information Technology and Services

It seems that for larger scale application it can be bugy

  • January 11, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use UI and stacking UI components
What do you dislike about the product?
The editor can be a bit slow, it can take up to few gigs of ram (only the editor tab)
What problems is the product solving and how is that benefiting you?
Building internal administration tool