Retool
RetoolExternal reviews
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Great tool that's saved us days of time
What do you like best about the product?
- Incredible customization, we can build most workflows without much trouble!
- Customer support is wonderful, always around to help answer our questions
- Customer support is wonderful, always around to help answer our questions
What do you dislike about the product?
- The UI is sometimes buggy and swapping between editor & viewer modes is confusing.
- Keeping multiple dashboards in sync when changing our underlying design takes some manual work.
- Keeping multiple dashboards in sync when changing our underlying design takes some manual work.
What problems is the product solving and how is that benefiting you?
- Customer service workflows that involve reading and writing to our databases
- Giving everyone on the team the ability to self serve
- Giving everyone on the team the ability to self serve
Indispensable tool
What do you like best about the product?
Retool makes it incredibly easy to create internal tools. It's hard to understate this. Their platform saves hours of dev time.
What do you dislike about the product?
The only real downsides are limitations they've purposefully give themselves. The tool is specifically for developers building internal tools. If you're not a developer or you're not building internal-facing tools, then Retool is not for you.
What problems is the product solving and how is that benefiting you?
We build internal software using Retool. Retool saves us hours of building frontend UI's for these tools. Instead, our engineers can build just the backend and hook up a frontend in minutes.
Quick and Easy
What do you like best about the product?
Regular updates of UI components and great support
What do you dislike about the product?
I haven't come across any shortcomings yet.
What problems is the product solving and how is that benefiting you?
Admin dashboards and application.
It is easier to KT to new users and very fast to build applications.
It is easier to KT to new users and very fast to build applications.
Easy to use
What do you like best about the product?
Everything is well organized and easy to copy
What do you dislike about the product?
the design of the page, it does not look very nice
What problems is the product solving and how is that benefiting you?
To get the information I need, is easy to copy to paste it in another page
Retool makes building simple internal tools easy
What do you like best about the product?
Retool's drag and drop interface makes it incredibly easy to prototype and build simple internal tools.
What do you dislike about the product?
It can be a little bit difficult to connect Retool to internal data sources; luckily, Retool has plenty of support available via docs and 1:1 help to overcome these challenges
What problems is the product solving and how is that benefiting you?
We're using Retool so that non-engineers (but people with some technical capability) can build their own tools without requiring the engineering team to build them.
Genius love this tool, has made job easier
What do you like best about the product?
I like that there are multiple options to calculate the plan & I love that it's all in one place.
What do you dislike about the product?
I have not encountered anything I dislike yet, so far loving this tool! Thanks
What problems is the product solving and how is that benefiting you?
Roll ins
extensions
adjustments
rebalancing
canceling
extensions
adjustments
rebalancing
canceling
Amazing tool to work with.
What do you like best about the product?
Simple UI and unique and valuable outputs with a complete detailed view
What do you dislike about the product?
The UI could be a bit better to engage more audience,
What problems is the product solving and how is that benefiting you?
It is a kind of dashboard that gives valuable outputs and desired results
Fantastic tool for internal support tooling, we should have implemented this years ago
What do you like best about the product?
Super quick to get set up - I was able to build a complex support application (with proper logic) within an hour of clicking "Sign up."
We tried the new self-service on-premise option; again, this was very quick to get set up. I had a PoC running on my infrastructure within an hour and could productionize it within a day.
We tried the new self-service on-premise option; again, this was very quick to get set up. I had a PoC running on my infrastructure within an hour and could productionize it within a day.
What do you dislike about the product?
No major downsides to be honest. It'd be great if some of their complex, premium features could be toggled on/off in a self-service manner.
What problems is the product solving and how is that benefiting you?
Support staff (both technical and non-technical) can self-service a broad range of new ticket types without escalating. This has significantly reduced our support workload.
Typically we'd have solved these problems with scripts & internal tools, which take c. 1w to produce (vs 1-2h with retool).
Typically we'd have solved these problems with scripts & internal tools, which take c. 1w to produce (vs 1-2h with retool).
Best way to build internal workflows! easy, flexible and gives us full visibility on our customers
What do you like best about the product?
It's fast.
Features that could have taken days, consume expensive engineering work are now super fast and straightforward.
Features that could have taken days, consume expensive engineering work are now super fast and straightforward.
What do you dislike about the product?
Well, it's weird to say that, but -- The pricing! I believe you can charge more for this product. You are saving companies thousands of $ per month, so $10 per user is underpriced the way I see it.
Few other things, it will be cool if you could give an option to only load queries when view is visible. so that the app will load faster
Few other things, it will be cool if you could give an option to only load queries when view is visible. so that the app will load faster
What problems is the product solving and how is that benefiting you?
Admin, manage customer accounts, configure DB for customers, etc..
I've realized Retool helps me focus on my product and, as a startup - move much faster.
Before retool, I was building API and a Postman request for everything, which isn't friendly for no coders, nor is it a fast solution.
I've realized Retool helps me focus on my product and, as a startup - move much faster.
Before retool, I was building API and a Postman request for everything, which isn't friendly for no coders, nor is it a fast solution.
Retool is incredible for fast product prototyping
What do you like best about the product?
Retool connects to all our databases and microservices in a couple of clicks, and does CRUD out of the box. As a UX engineer, this is critical to me as I can just design workflows that actively pull and push data through our databases. In just a couple of hours I'll have a working prototype of a new tool to share with our collaborators. The high-value prototypes I'll build into a real web app, but Retool works so well that usually, I won't need to.
What do you dislike about the product?
Retool is kind of ugly for production apps, but that's to be expected from a prototyping app.
What problems is the product solving and how is that benefiting you?
Retool has helped us build quick prototypes that can access different sources of data and produce new insights. These prototypes take a couple of hours to build, since we only need to focus on the business logic, not the UI.
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