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Retool

Retool | 1

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External reviews

310 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Logistics and Supply Chain

A great tool for startups to quickly create internal tools to scale with

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
The ability to script almost anything within retool is really helpful. It means any business logic can be enforced within UIs or data handling without needing to necessarily involve engineers.

We can use REST and GraphQL calls as needed to quickly pull in the right data and quickly setup dashboards.

I use retool almost everyday.
What do you dislike about the product?
It can be a bit cumbersome at time with menus and trying to find how to configure certain add-ons to components.
What problems is the product solving and how is that benefiting you?
1. Apply config in our product without having to build settings frontends.
2. Searching and reviewing transactional data without needing to jump into SQL queries.


    Henrique N.

A powerful low-code platform

  • August 21, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about Retool is its flexibility and ease of use for building internal tools quickly. It allows you to connect to different databases and APIs effortlessly, saving time and reducing the need for custom development. The drag-and-drop interface is user-friendly, making it easy to create powerful applications without requiring deep technical skillls.
What do you dislike about the product?
One downside of Retool is its pricing, especially when it comes to adding new users to the account. In the past, I’ve faced challenges when trying to scale our team because the cost of adding users can be quite high. This makes it difficult for smaller teams or organizations with limited budgets to fully utilize the platform’s potential.
What problems is the product solving and how is that benefiting you?
Retool is helping us by eliminating the need to develop new back-office front ends from scratch, which saves us a lot of time and resources. Additionally, we use Retool to automate some human workflows, which significantly reduces the chances of human error. This automation has improved our efficiency and allowed our team to focus on more strategic tasks rather than repetitive manual processes.


    Khang T.

Powerful UI tool for developers

  • August 21, 2024
  • Review verified by G2

What do you like best about the product?
Well designed both visually as well as technically. Intuitive design that makes sense to someone who is familiar with front-end development. Flexible enough to serve a wide range of needs, but rigid enough to ensure best practices.
What do you dislike about the product?
There's definitely a learning curve. Was super frustrating at first but after grinding through mistakes for a week, I got the hang of it and now I'm flying.

You can be non-technical but it's really helpful if you know how to code and understand front-end concepts.
What problems is the product solving and how is that benefiting you?
Don't need a FE engineer to build something production ready


    Jan B.

Very powerful tool!

  • August 21, 2024
  • Review provided by G2

What do you like best about the product?
Once you get a grasp of basic concepts it allows you to create pretty good software astonishingly quickly.

- The Embed feature allowed us to integrate Retool into our existing internal software. Replacing one screen at a time, we reached a state where 80% of our system is implemented in Retool and only the rest is proprietary and works nicely together.
- It reduced the time my team spent on internal tooling development dramatically, while improving the speed of delivery and response to change requests by an order of magnitude.
- Integration with our existing systems (Mongo DB, S3, ...) was a breeze.
- Responsive support, willing to help.
What do you dislike about the product?
The UX of code editing fields is sometimes a bit clunky, but nothing one can't get around.
What problems is the product solving and how is that benefiting you?
Development of internal tools. It's dramatically faster to develop new features while flexible enough to meet our needs.


    Electrical/Electronic Manufacturing

Amazing front end interface for SQL database

  • August 21, 2024
  • Review verified by G2

What do you like best about the product?
The ability to easily set up a SQL database as a resource, and set up a frontend CRUD app with little to no software development knowledge required. There has also been a vast amount of new features added in the past 2 years we've used the software, and their customer support and developer community are a great resource.
What do you dislike about the product?
Retool offeres Plotly for graphing solutions. As a means of presenting data, plotly covers the bare minimum and can be a hard module to work with.
What problems is the product solving and how is that benefiting you?
We needed a small stand in resource to cover our start up before we could think about picking up an ERP system. Retool let us build custom apps that cover every need we have come across. Albeit the apps are not as fleshed out as an ERP system, they are customizable enough that we have been able to drop other software subscriptions that retool covers instead


    Apparel & Fashion

Retool has allowed us to build multiple apps for multiple different users with speed and ease.

  • August 21, 2024
  • Review verified by G2

What do you like best about the product?
It has allowed our development team to build quickly and with ease, for things which are not customer facing but impact the customer experience. Our whole team can use Retool as users, and our development team have been able to pick it up and build quickly.
What do you dislike about the product?
It can be a bit laggy and glitchy on mobile, and when making updates to our records it doesn't always perfectly execute.
What problems is the product solving and how is that benefiting you?
We have one backend engineer whose time is precious therefore. Retool has allowed him to focus on features rather than infrastructure and design.


    Max P.

Very Useful Tool

  • August 21, 2024
  • Review verified by G2

What do you like best about the product?
I love how easy it is to spin up demos, prototypes, etc. As a backend engineer, my frontend skills are not the best, so retool is really useful for wrapping apis and DBs.
What do you dislike about the product?
It would be nice if there was some vsCode integration or something. I find it's really easy to setup simple demos, but then once I want to make some bigger changes it gets a bit cumbersome, compared to how I would change code in a vsCode project.
What problems is the product solving and how is that benefiting you?
We are using retool for demos, and internal applications. It increases are speed of development, because we don't have to worry about spinning up frontend infra. The DB tool is useful, and all the resource integrations are really easy to use


    Marketing and Advertising

Great low code solution for internal tools

  • August 21, 2024
  • Review verified by G2

What do you like best about the product?
Retool has made it incredibly easy for our team to build tools that integrate seamlessly with our API. Even our product team members, who don't have a technical background, can create powerful tools with minimal effort. The platform is both powerful and highly customizable, allowing us to tailor solutions to our specific needs. It's a game-changer for internal operations. Highly recommended for teams looking to empower non-technical users to build and manage their own applications.
What do you dislike about the product?
The lack of support for branches complicates the release process. Managing different versions and deploying updates can be challenging without proper version control, which limits flexibility and adds risks to production changes.
What problems is the product solving and how is that benefiting you?
Building internal tools without needing extensive coding knowledge. It allows our non-technical teams, especially in product, to create custom tools that integrate directly with our API. This significantly reduces the dependency on developers for creating and maintaining internal tools. The benefit is a faster turnaround for internal tool development, enabling more autonomy for our teams and freeing up developer time for more complex tasks


    Leonardo T.

Nice tool to build internal tools with or without interface

  • August 21, 2024
  • Review provided by G2

What do you like best about the product?
Workflows
Easy drag-and-drop experience to build interfaces
What do you dislike about the product?
Not much integrations
Missing resources modification permission
What problems is the product solving and how is that benefiting you?
Less effort development prototypes and tooling for internal teams


    Food & Beverages

Game changer

  • August 21, 2024
  • Review verified by G2

What do you like best about the product?
I love how I as a product manager am able to ship internal tools end to end with minimal dependancy on the rest of my team. This is a total game changer as the rest of the team is able to work on high impact user facing value and I can help to cover the internal usecases - which I also understand better than them anyway.
What do you dislike about the product?
The worst thing about Retool is the fact it often leads to a lot of additional tech realestate which if not managed carefully can lead to tech debt.
What problems is the product solving and how is that benefiting you?
Retool makes shiping internal tooling 100x faster and less annoying. Ultimately this translates to higher productivity of our teams.