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Overall can save you a lot of time
What do you like best about the product?
The worklets are by far the best feature of automox. Running scripts with system privileges isn't anything new really, but automox really simplifies the process. There's a built-in bot to help you automate some processes if you're inexperienced and they have a worklet catalog with some pre-built scripts that are really useful. This feature is much more thought out than other scripting features used by other services.
What do you dislike about the product?
Automating remediations that aren't builtin with automox, such as fixing vulnerabilities reported from your SIEM tool.
It can be difficult to automate that these so that when they're reported, they get fixed right away. I usually have a worklet setup to run to fix on these computers that get vulnerabilities reported. It's usually easiest to run them ad-hoc, but this can be time consuming. You can create groups to execute worklets against, but I wish I could target any list of computers I chose from the policy itself.
It can be difficult to automate that these so that when they're reported, they get fixed right away. I usually have a worklet setup to run to fix on these computers that get vulnerabilities reported. It's usually easiest to run them ad-hoc, but this can be time consuming. You can create groups to execute worklets against, but I wish I could target any list of computers I chose from the policy itself.
What problems is the product solving and how is that benefiting you?
Automox helps me automate patching in a environment that's hosted on multiple platforms. It provides me a lot of tools with it's worklets to speed up tasks and investigate issues.
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Been using it since it first got going. It's great.
What do you like best about the product?
Ease of use, does what it's supposed to and more.
What do you dislike about the product?
I'm not sure what i don't like. It's always been improving.
What problems is the product solving and how is that benefiting you?
I don't have to worry about patching the machines myslef.
Great
What do you like best about the product?
Super handy and easy to use. We can push updates to everyone
What do you dislike about the product?
I wish there was more worklets. It lacks basic software such as Crowdstrike and Slack
What problems is the product solving and how is that benefiting you?
It allows us to patch almost any software
Good for device management, needs some support improvement.
What do you like best about the product?
It's good for device management and we can keep most of the software/OS updated. It's also good for keeping track of devices that fail to update or have specific CVEs when we're made aware of them. I use it almost every day for managing device deployment and updates.
What do you dislike about the product?
There is some lacking support in software we use (RStudio is the main issue we have). It would be great if the software updating support could be expanded
What problems is the product solving and how is that benefiting you?
Managing a large device base in a 200-ish employee company with varying versions of Windows and Linux, as well as various software, of which many require admin credentials to update if this product was not being utilized for management.
How Automox helps make time consuming IT tasks easy on our support desk team.
What do you like best about the product?
I love the ability for us to push out specific software to groups on computers quickly and without interruption. For example; say a group of users needs have a new version of a specific software updated. Instead of our helpdesk going around to each user and installing it on their computer, we can run a worklet and silently install this remotely. Worklets also allow us to see an "activity log" for our policies, this will return the results of powershell scripts that were run on specific devices, so we can comfirm if the script worked, or if there were errors and troubleshoot from there.
What do you dislike about the product?
I think it would be better if there was some more tutorials and help located near where you create worklets, because this would save time because when I'm not sure how to make a policy to do what I specified, I need to go online and do some research and this can take awhile.
Possibly automox could have some prompts like "I want to create a worklet that does... [Generic IT Task] and help the user costume a worklet based on already available powershell scripts.
Possibly automox could have some prompts like "I want to create a worklet that does... [Generic IT Task] and help the user costume a worklet based on already available powershell scripts.
What problems is the product solving and how is that benefiting you?
It helps solve a few problems.
The first being our users laptops and desktops need to be constantly updated with windows updates, automox makes it easily to see all devices that are being patched, and create reports based on patches that are failing or have no been applied. This lets us to get ontop of vunerabilites and stay within our departments KPI for updates.
Secondly, we have alot of software that requires updates that users cannot do themselves because they do not have local admin rights, automox allows us to remotely install these on computers.
Third, we have alot of devices in our organization and keeping track of information such as installed software, configuration information, networking information can be hard. Automox gives us a live view on all of that information on the device so we can quickly see what we need to see.
The first being our users laptops and desktops need to be constantly updated with windows updates, automox makes it easily to see all devices that are being patched, and create reports based on patches that are failing or have no been applied. This lets us to get ontop of vunerabilites and stay within our departments KPI for updates.
Secondly, we have alot of software that requires updates that users cannot do themselves because they do not have local admin rights, automox allows us to remotely install these on computers.
Third, we have alot of devices in our organization and keeping track of information such as installed software, configuration information, networking information can be hard. Automox gives us a live view on all of that information on the device so we can quickly see what we need to see.
Automox does what you need to and more!
What do you like best about the product?
I like how easy the UI is to manage and operate.
What do you dislike about the product?
I wish that the devices would load up faster. It normally takes a few minutes after registration.
What problems is the product solving and how is that benefiting you?
I'm needing to update devices regulary and Automox helps that greatly!
Helpful for Organizational Patching
What do you like best about the product?
Their patching deployment allows us to patch multiple computers and schedule patching jobs.
What do you dislike about the product?
Trying to create a worklet was a little confusing at first, but support was helpful in that regard.
What problems is the product solving and how is that benefiting you?
Patching, Scheduling patching, creating worklets, making sure our vulnerabilities are being addressed. This leads to a more secure organization.
Automox is a good tool to update and maintain an infrastructure.
What do you like best about the product?
The worklet already available.
The way to deploy the agent.
It is SAAS
The way to deploy the agent.
It is SAAS
What do you dislike about the product?
The first deployement can take a while if you have a lot of server.
What problems is the product solving and how is that benefiting you?
To deploy rapidly a patch for servers.
To maintain the security on server.
To apply scripts on servers rapidly.
To maintain the security on server.
To apply scripts on servers rapidly.
Automox the ultimate solution for Vulnerability Management
What do you like best about the product?
I appreciate Automox for its simplicity and effectiveness in managing our patching needs. The automated patch management feature allows us to quickly address vulnerabilities across our systems without manual intervention, which saves us valuable time. I also like the real-time visibility it offers; being able to see the patch status of our devices at a glance helps us ensure compliance and quickly identify any issues. Overall, Automox has made our patching process much smoother and more efficient, giving me confidence in our security posture.
What do you dislike about the product?
While I’ve found Automox to be a valuable tool for patch management, there are a few areas that could be improved. Sometimes, the learning curve can be a bit steep, especially for new users who may struggle with the initial setup. Additionally, I wish there were more customization options available for policies and workflows, as this would allow us to tailor the patching process more closely to our specific needs. Overall, these minor drawbacks don’t overshadow the benefits, but they are worth noting.
What problems is the product solving and how is that benefiting you?
Automox has been a game changer for me and my team when it comes to patch management. By automating the patching process, we can quickly address vulnerabilities without spending hours on manual updates. The platform’s real-time visibility allows us to easily monitor the status of our devices, which has made it simpler to ensure compliance and identify any potential security gaps. This efficiency not only saves us time but also gives us greater confidence in our security posture. Overall, Automox has streamlined our workflow, enabling us to focus more on strategic tasks rather than getting bogged down in routine patching.
Powerful and user-friendly patch management solution
What do you like best about the product?
Automox is incredibly easy to use, with a smooth implementation process that had us up and running quickly. The platform offers a wide range of features that cover all our patch management needs, from automating updates to monitoring system health across multiple platforms. We use Automox frequently to ensure our systems stay secure, and the intuitive interface makes it simple for both IT and non-IT staff to manage. The integration with our existing infrastructure was seamless, requiring minimal setup. Additionally, the customer support has been very responsive and helpful when we've needed assistance.
What do you dislike about the product?
The only downside is that Automox does not support older, obsolete operating systems. It would be great to have compatibility for legacy systems, as upgrading all OS versions isn't always possible right away. However, for modern environments, it performs flawlessly and has greatly improved our patch management processes.
What problems is the product solving and how is that benefiting you?
Automox helps us automate and streamline the patch management process, significantly reducing the time and effort required to keep all systems up to date. This has enhanced our security posture by ensuring that vulnerabilities are patched quickly and efficiently across all our devices. The centralized dashboard allows us to monitor all systems in real-time, giving us full visibility and control. Overall, Automox has improved our operational efficiency and ensured that our infrastructure remains compliant with industry standards.
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