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Great platform & great for Streamlining IT Management
What do you like best about the product?
Automating endpoint management is made simple and efficient. As a large organization it is great for streamlining patching, compliance, and security tasks across all devices.
We frequently use automox for our patching and is easy to implement despite being a large organization.
We frequently use automox for our patching and is easy to implement despite being a large organization.
What do you dislike about the product?
We occasonaly have restart issues (e.g. trouble managing restart schedules after patching)
What problems is the product solving and how is that benefiting you?
A solution for patch management - it simplifies the process of deploying patches across a variety of devices. Is great for adding timely updates without manual intervention.
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Useful platform with a few bugs
What do you like best about the product?
Ease of patching, organisation of devices and reporting.
What do you dislike about the product?
Automated restarts not working after patching schedule
What problems is the product solving and how is that benefiting you?
Automated patch managed, centralised reporting on patch deployment.
Automox is a great tool if you put the effort into using it to it's fullest.
What do you like best about the product?
I like the flexability of being able to write my own custom scripts to deploy software.With it being able to run native powershell, you can realistically do anything you want. Deploying the software was simple with us deploying it with our EDR tool. We use it mainly for patching and deploying software and it has been great for those purposes.
What do you dislike about the product?
Some of the reporting I feel could be better. Why did certain things fail and having the logs from the backend to see that. That is my main one.
What problems is the product solving and how is that benefiting you?
Being able to patch large amount of devices over the network. Also being able to deploy software easily using custom worklets.
Great tool, make slife easier
What do you like best about the product?
I like the multi platform capabilities and the console is intuitive. Great that its all cloud based. and i do rather like the robot mascot!
What do you dislike about the product?
I cant see a way of testing patches in the platform which would of been cool. Maybe a little bit more pricey than others we dlooked at but not that its not value
What problems is the product solving and how is that benefiting you?
Everything is all in one place (bar the single rather niche tool we use). Has freed up a ffair bit of time as we have it all automated now. NOt sure exactly how much biut definately less labour intensive
Very good to automate patching process
What do you like best about the product?
The very easy and intuitive graphical interface it offers
What do you dislike about the product?
Perhaps the dashboards could be improved to make them a bit more user-friendly when it comes to making decisions about what is critical and what is important.
What problems is the product solving and how is that benefiting you?
Mitigation of vulnerabilities at the operating system level. It resolves them by automatically patching the various components and applications of the operating system.
Profficent, Ease of Use, Outstanding
What do you like best about the product?
As an IT engineer, tasked with ensuring our clients endpoints remain up to date, and in-line with our software / patching compliance standards. The thing I like most of Automox is the UI, the ease of navigation allows me to see the data I need, Since we have implemented Automox for a number of our clients, we have seen greater levels of control, and a more standardized uptodate operating environement. I have also found the customer services support to be outstanding, with issues quickly resolved, allowing us to ensure our clients environments experience minimal downtime.
What do you dislike about the product?
As currnt, I have discovered no issues with the use of Automox.
What problems is the product solving and how is that benefiting you?
We as an MSP have many customers, and being able to see a centralized web portal where we can readily see their environemtns and patching standards / statistics, has greatly improved our workflow experience in ensring endpoint security by ensuring critical KBs are installed asap!
Reporting could be alot better and needs to be able to be scheduled.
What do you like best about the product?
Vast range of applications it supports and the ease of implementation.
What do you dislike about the product?
The Reporting is very limited and sometimes it takes a while to get support on urgent issues.
Sometimes we have to wait for business hours as well.
Sometimes we have to wait for business hours as well.
What problems is the product solving and how is that benefiting you?
3rd party patching
Good patching software which patches WIndows/MacOS as well as 3rd party applications
What do you like best about the product?
Ability to configure set and forget patching policies
What do you dislike about the product?
Automox agents get disconnected frequently and the troublehsooting of the issue is hard. This means device siwll miss patches if the agent is disconnected
What problems is the product solving and how is that benefiting you?
It is dolving the problem of having 3rd party applications patches as well as patching first part updates such as windows updates. SInce its agent based once an agent is installed on an end device the device will be added to the automox console and we can configure set and forget patching policies which automatically patches the devices and keep it upto date with the latest security updates.
Automox has made our lives easier with helping us with critical IT services.
What do you like best about the product?
Automox's ability to monitor and release patches with pre-approval has been our biggest help so far. It is our only solution for this as it is critical we document our monthly patches.
What do you dislike about the product?
I personally have no complaints, it has worked exactly as we need so far.
What problems is the product solving and how is that benefiting you?
It is critical we document what patches we are to push out each month for our documentation. Automox makes the process painless each month.
Easy Patch and Policy Management
What do you like best about the product?
Automox can be used to apply patches, custom policies, deploy code, etc. for Windows, MacOs, and Linux distributions with relative ease and has a library of premade scripts to get started quickly with. When done right, most policies are a set-and-forget experience, requiring only occasional logins to change or reapply to individual machines or entire groups.
What do you dislike about the product?
There are a lot of premade scripts to get started with that should be sufficient for getting your team off the ground, however since it is largely script-based, this does also require a significant understanding of all the operating systems in your environment and how to get things done in their respective console or terminal applications whenever changes or more advanced scripts are required.
What problems is the product solving and how is that benefiting you?
It's keeping both physical hardware assigned to employees and remote servers updated and compliant with our security practices so that we seldom have to remediate these issues manually.
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