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Unlocking new horizons for customer engagement
What do you like best about the product?
Friendly And intuitive UI and best in class retention features.
What do you dislike about the product?
Data Discrepancy among conversion metrics between Moenage and Google/Adobe Analytics playforms.
What problems is the product solving and how is that benefiting you?
Repeat user engagement/purchase for loyal customer base and retaining the new users through increased sign ups
MoEngage platforms is seamless to use, easy-to-use UI and compatibility with multiple ecom platforms
What do you like best about the product?
- Features and Functionalities
- Ease of Usage
- Seamless Integration
- Innovation
- Multiple Use cases
- Ease of Usage
- Seamless Integration
- Innovation
- Multiple Use cases
What do you dislike about the product?
Sometimes it's a little complex for API integration
Multi-App integration takes little longer than expected
Multi-App integration takes little longer than expected
What problems is the product solving and how is that benefiting you?
Seamless reachability to the end users through the ecomerce app with timely communication to the platform
The experience is great.
What do you like best about the product?
MoEngage is helping us to simplify the overall On-site messaging experience and it's saving a lot of development effort
What do you dislike about the product?
Everything seems fine to us. No major issues.
What problems is the product solving and how is that benefiting you?
Helping us in understanding the overall lead funnel and helping us in understanding overall behavior of the user after the purchase
Know your customer in and out
What do you like best about the product?
1. Track end-to-end user journey, dropoffs and behavior of the user
2. Mobile notifications are made easy for multiple channels like whatsapp and SMS, but the push Notification is a game changer for us
3. Marketing automation is made easy which is personalized and easy to communicate with the users
2. Mobile notifications are made easy for multiple channels like whatsapp and SMS, but the push Notification is a game changer for us
3. Marketing automation is made easy which is personalized and easy to communicate with the users
What do you dislike about the product?
1. SOS login and loading of the website takes some time to proceed
2. Navigation can be improved
2. Navigation can be improved
What problems is the product solving and how is that benefiting you?
We are able to track the user journey, learn more about the user interest and have personalized offers and integration with our users . We will know end to end behaviours as well
MoEngage seamlessly integrated with all comm tools
What do you like best about the product?
Personalised journeys with personalised comms is something that is quite brilliant
What do you dislike about the product?
A little trouble with the MMP tool integration (Adjust)
What problems is the product solving and how is that benefiting you?
To understand and group customers in cohorts as per the app's value proposition
The Best Tool for our Brand Engagement & Analytics
What do you like best about the product?
The main thing about the moengage is the user-friendly interface. And also faster than any tools I used before. Good experience with Campaigns & other metrics.
What do you dislike about the product?
I am not completely satisfied when it comes to some of the features we can't open in a new tab of the browser. That's the only thing I don't like.
What problems is the product solving and how is that benefiting you?
User Activation was one of the major problems we were facing. We can analyse the data and Activate the users by using moengage campaigns.
such a great platform for tracking data analytics
What do you like best about the product?
it has some great features in inapp push notifications.
What do you dislike about the product?
Ive experienced few glitches while using it
What problems is the product solving and how is that benefiting you?
User engagement is something which is now easier with the help of moengage.
Customer Analytics and Omnichnnel Communication
What do you like best about the product?
Actionable Insights for business, Creating cohorts and identifying the value to be created for the cohort
What do you dislike about the product?
To be delivered in vernacular language for Tier 2 and Tier 3 SMB Businesses
What problems is the product solving and how is that benefiting you?
Smart Recommendations for cohorts improving CTR
Reliable, user friendly and proactive
What do you like best about the product?
The interface is extremely user friendly.
Up to date with the latest tech.
The team is extremely proactive and supportive, makes collaboration easier.
Up to date with the latest tech.
The team is extremely proactive and supportive, makes collaboration easier.
What do you dislike about the product?
Lead time in launching new features.
The user database maintenance (faced issues containing duplication of user IDs)
The user database maintenance (faced issues containing duplication of user IDs)
What problems is the product solving and how is that benefiting you?
Timely targeting of users to capitalise on new logins, maximise on drop-offs at various stages.
Very helpful and has many capabilities!
What do you like best about the product?
MoEngage helped us greatly with its Engage - Campaign feature, allowing us to easily setup and manage our campaigns in one place. Additionally, it also provides clear information and analytics, for us to measure.
What do you dislike about the product?
Would love to be able to use the Whatsapp Connector feature but with the same capability as if we use Whatsapp in MoEngage native.
What problems is the product solving and how is that benefiting you?
- We used to have no clear metric measurement and analytics for app notifications
- We had low click rate and conversions (average) for our push notifications, this is solved with segmented user feature in MoEngage
- Long development time for marketing campaign features for in-house CMS
- We had low click rate and conversions (average) for our push notifications, this is solved with segmented user feature in MoEngage
- Long development time for marketing campaign features for in-house CMS
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