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Fast Response Time and Great Customer Experience
What do you like best about the product?
The best part about Tackle is its people. They all have one goal, which is to have the best customer experience for the ISV, the sales rep, and the customer.
What do you dislike about the product?
It's not a dislike, but since this is still a new platform, any time there is an update, we have to reset a few things with the team.
What problems is the product solving and how is that benefiting you?
The sales reps love the notification emails letting them know when the offers are sent out, emails viewed, offer viewed, offer accepted automatically. There is now no need for the sales reps to reach out to the team creating offers to ask for updates manually.
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Tackle removes the friction
What do you like best about the product?
I love how the Tackle team can log in to my AWS account and show me how to do the listings. The team are knowledgeable and assisted in pushing our first-ever deal through AWS marketplace.
What do you dislike about the product?
It would be helpful to have a video walkthrough for those going through the setup processs.
What problems is the product solving and how is that benefiting you?
We are saving hours of R&D time getting our listing on the AWS marketplace. We need the developer focused on delivering product, not creating and managing the listing.
Recommendations to others considering the product:
Don't waste your time thinking about it. if you are going to do business on the AWS Marketplace, just subscribe to Tackle.
We are "hooked" on Tackle!
What do you like best about the product?
I am very impressed byt the team's responsiveness, breadth and depth of knowledge around various marketplaces and the personal attention we receive from our account team (Joe and Gary) to our Fantastic Program Manager Mike Folino.
What do you dislike about the product?
Nothing really. So far, so good. As we continue to rollout our offers, we will like to see more of an enterprise pricing plan for a company of our size.
What problems is the product solving and how is that benefiting you?
Launch our solutions in AWS, Azure and Google. Tackle's insider knowledge of these providers has helped us get up and running much sooner than we could do ourselves. And we tried!
Tackle is a MUST for companies with offerings in multiple Marketplaces.
What do you like best about the product?
Real-time notifications. The ability to see when prospects and customers interact with private offers is invaluable. These notifications help my sales team navigate the private offer process.
What do you dislike about the product?
When launching a new product, it's difficult for Tackle to stay up to date with each Marketplace's changing field criteria (character limits and such). Not Tackle's fault, but just part of interacting with Marketplaces that are constantly changing and updating their listing process.
What problems is the product solving and how is that benefiting you?
Without Tackle, we would have to have custom integrations with the Marketplaces for notifications that would need to be updated and maintained. The fact that Tackle handles this is a huge value. Additionally, private offer handling is a big value.
Tackle makes doing business in cloud marketplaces easy
What do you like best about the product?
Tackle has been huge in not only providing our team with a consistent integration layer across cloud platforms, but also with their expertise around operationalizing the marketplaces from a co-selling, finance, and ops perspective. Tackle gets you listed quickly without the headaches of doing it yourself.
What do you dislike about the product?
The reporting interface could be better. This has been rapidly improving with new releases.
What problems is the product solving and how is that benefiting you?
Tackle helped us get our cloud marketplace listings live, quickly. They abstract away platform changes that can be disruptive to our business. Tackle also gives us visibility into the offer acceptance process.
Like the VIP line at Disney World...but for cloud marketplaces
What do you like best about the product?
Tackle provided us with hands-on guidance to fast-track the setup process in our preferred cloud marketplace. Tackle software also closed the loop on some system requirements we did not want to devote resources to building ourselves.
A very wise person once taught me: "Focus on what you do best, outsource everything else." In this case, letting Tackle handle the details got us to market staggeringly quickly and with so much less headache.
If it's not obvious, I'm a big fan.
A very wise person once taught me: "Focus on what you do best, outsource everything else." In this case, letting Tackle handle the details got us to market staggeringly quickly and with so much less headache.
If it's not obvious, I'm a big fan.
What do you dislike about the product?
These cloud marketplaces have such detailed requirements, vast documentation, and very little human-to-human support. I wish the process were simpler, so we didn't need a 3rd party to help us....but that is not the world we live in.
What problems is the product solving and how is that benefiting you?
Our primary challenge was having the capability to create a SaaS offer type in the Azure marketplace. This is the best fit for our business, but required engineering resources we did not want to pull from product development and this point in our evolution as a business.
A side benefit is having a real human there to guide us along the way and to answer any questions that came up in the process. That right there may have been worth the price of admission alone.
A side benefit is having a real human there to guide us along the way and to answer any questions that came up in the process. That right there may have been worth the price of admission alone.
A valued partner for Cloud Marketplace Listings
What do you like best about the product?
Depth of knowledge around the inner workings of the marketplaces and best practice info from a large base of customers. Always looking for customer input that drives future product roadmaps.
What do you dislike about the product?
No downside in my experience, very supportive and always available to answer questions.
What problems is the product solving and how is that benefiting you?
Getting our listings published quickly and efficiently. Best practice info and improved transaction reporting.
Great service and company to get your products listed on the Marketplaces
What do you like best about the product?
Very knowledgable about the ins and outs of all 3 Marketplaces. Great service and support from the start of the sale, through the entire process of getting listed and on-going assistance to help on transactions as your organization comes up to speed.
What do you dislike about the product?
There has not been any problem with Tackle.io so far
What problems is the product solving and how is that benefiting you?
We have been able to get our products listed on all 3 Marketplaces without having to involve or consume engineering resources. We have been able to transact private offers much faster to the delight of our customers and sales organization
Go-to experts for fast cloud marketplace listings!
What do you like best about the product?
Tackle.io makes it so easy to integrate with the leading cloud marketplaces. We integrated with AWS Marketplace and were live within 28 days of starting with Tackle. Dedicated team, knowledgeable of the market. Their software platform makes it easy, too. Working with Tackle means you don't have to take valuable time away from your development team to support marketplace integrations. Trust the experts and keep your dev teams focused on what they do best. I also appreciate their monthly office hours to share best practices to grow our marketplace presence and get the most out of it.
What do you dislike about the product?
Really nothing to dislike about Tackle.io and the service they provide.
What problems is the product solving and how is that benefiting you?
Fast time to list and having a presence in AWS Marketplace to generate leads and close deals.
Amazon Marketplace SaaS listing services
What do you like best about the product?
The Tackle team was incredibly responsive and helped to simplify what is otherwise a daunting AWS listing process. Tackle worked very well with our business team on what type of content attracts buyers as well as our SysOps team on how to quickly configure AWS to integrate with the Tackle platform.
What do you dislike about the product?
Platform fees are billed upfront for the year on the AWS bill so this is a cash flow deterrent to investing in multiple listings that allow a pay as you go model. This may be a quirk of AWS Marketplace because of its own limitations on billing for upfront versus ongoing fees.
What problems is the product solving and how is that benefiting you?
We needed to support an AWS Marketplace listing in just a few weeks and didn't have the internal knowledge or resources to navigate the plethora of AWS challenges in publishing and managing a listing. We were able to get our listing up in the same month in which we started.
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