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External reviews

301 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Mental Health Care

Very easy to get started with

  • June 06, 2020
  • Review verified by G2

What do you like best about the product?
Contentful is super easy to get started with and works out of the box. It also has amazing Developer Experience!
What do you dislike about the product?
Changing a content model is hard. I think that something like example content models would be helpful.
What problems is the product solving and how is that benefiting you?
We're building a blog system using Contentful.


    Nicolas B.

Contentful helped us build a scalable platform in a few weeks and it keeps growing

  • June 01, 2020
  • Review verified by G2

What do you like best about the product?
From a content mangement side, we like the ease of use of Contentful, its multilingual support and the asset management. Technically speaking, we appreciate the ability to create custom extensions, its seamless integration with Netlify, webhooks and the API documentation and structure.
What do you dislike about the product?
We find it has limited validation rules and that the paid plan is quite pricey.
What problems is the product solving and how is that benefiting you?
Using Contentful as our headless CMS allowed us to choose the development stack we wanted: we chosed a Jamstack with Github, Netlify and Nuxt.js. It allows us to develop and test our website very quickly and thanks to pre-rendered pages, the website is blazing fast and consumes lot less C0².
Recommendations to others considering the product:
If you want to build an application without risks of being technically limited in a few months or years, Contentful will provide the needed flexibility and technical performance you’re hoping for. If a functionality does not exist, you can just build it yourself. Performance of the API is also great.


    Ghaith Z.

The easiest and the most meaningful CMS to use for big and small projects.

  • April 05, 2020
  • Review provided by G2

What do you like best about the product?
As a Software Engineer, Contentful has been a grace to use on multiple projects with multiple use cases.
The API is straight forward and very easy to use and content structuring and linking to create dynamic and static sites is the most optimized between the varied CMSs that I have used, and it comes with a great interface for content editors and creators.
I am specifically a fan of their APP integration, which makes it so much easier to develop in certain technologies (e.g. Gatsby) and if you're using other 3rd party services for hosting or other uses.
What do you dislike about the product?
I have honestly never run into any serious issues while using contentful in the past 3 years.
They have libraries and integrations that will fit most of your development needs
What problems is the product solving and how is that benefiting you?
I run a non-profit organization called Bureaucrazy with a small team, and due to the nature of the services that our organization provides, we needed a solution to be able to update or content rapidly and on the fly, with a very easy to use interface, that's why we landed on Contentful.
We use contentful to structure our data, build up dynamic pages on the site and define conditional content linking.

One of the most important benefits that we have realized is using their new APP feature, which allows us to use easier and quicker to develop technologies and run content updates through their webhooks, automated deployments and run updates with a click of a button, which before considering we're a very small team was very time-consuming.
Contentful were ass well kind enough to provide our non-profit organization with a free plan to use on our site and on our upcoming Webapp


    Philip J.

Great pick for a JAMStack CMS

  • April 03, 2020
  • Review verified by G2

What do you like best about the product?
One of the more user-friendly CMS's out there. Really a joy to use and easy to understand. Create new content models and content is simple and intuitive.
What do you dislike about the product?
The only thing that confused me was lack of single-use type entries.
What problems is the product solving and how is that benefiting you?
We use it to run a marketing site.


    Ishtdeep H.

Its just quick and meaningful to get data dynamically in your hands

  • April 02, 2020
  • Review provided by G2

What do you like best about the product?
Its content models and easy to understand content handling. It simply makes sense of how the data is arranged in a meaningful way. The image and data caching logic are also good. At the client-side, a strong code base is required to get the most out of the contentful. We were fortunate to make this happening in our project.
What do you dislike about the product?
More abstraction, markup support within the contentful and proper sorting and filtering strategy. In the content modeling, how one content model can relate to others. In terms of markup support, this was mostly observed during our project development that the markdown support library does not work as expected so we need overriding to get how it looks in the contentful preview window.

Proper sorting and filtering in terms of datasets creation time. Usually, if a huge amount of data has been added in one day. I need to go and look at every content model and can't find what's been added in that one day.

Another problem, in terms of logging the changes done on a particular record. Sometimes, 100 people change data in a day. I cannot see who has changed what and no logs or history is there in the content model or data side. There are different scenarios where we face issues, in a large team of developers and testers when they start changing, some should keep an eye on what is changing. That way we faced problems during the whole process of development.
What problems is the product solving and how is that benefiting you?
The problem of dynamic data. Mostly client-side applications want to get rid of data handling. Contentful is a great savior in this. All the configurations, data handling and quick response from the backend help client-side applications to get faster. Syncing is also good. Keeping applications up and running. However most of the time it's difficult to understand the error handling if something is changed and the client-side starts getting crashed.
Recommendations to others considering the product:
It's a very cool and fastest CMS I have ever worked with. The concept of spaces and content modeling is pretty much required in most of the organizations and there are different stakeholders that can get the benefit from the way contentful works.


    Non-Profit Organization Management

Contenful is the best CMS for the modern applications

  • March 27, 2020
  • Review verified by G2

What do you like best about the product?
Contentful makes data modeling extremely easy. It takes minutes to build a database schema to create a new app. I love how I can manage all the content in one place and distribute it to all sorts of systems.
What do you dislike about the product?
While they offer a generous free plan, the pricing could get expensive pretty fast depending on your usage.
What problems is the product solving and how is that benefiting you?
We are creating a content-rich application, Contentful allows us to manage content in one place and distribute to all sorts of different platform. The API calls are really fast and the documentation of each language is very well documented.
Recommendations to others considering the product:
If you are migrating from legacy systems like Wordpress, I highly encourage you to test out headless CMS. I think Contentful is a leading expert in the market and it is extremely easy to implement.


    Camilo D.

More than just a content management system —A full API that works flawlessly!

  • March 24, 2020
  • Review verified by G2

What do you like best about the product?
What I like most about Contentful is that we were up and running in minutes. We needed an API to go live but didn't have the time or resources to build everything in house. The second thing that I really love is the caching system. We perform a change and it's live immediately, no need to do anything else, and we love that!
What do you dislike about the product?
For our use, it's missing the possibility to add logic to the fields. We would like to simplify the templates for the editors, so that they focus on the important fields... a little bit of logic would be great for that (if a, then do not display this field, etc).
What problems is the product solving and how is that benefiting you?
Contentful has allowed us to go live in minutes with a rock-solid API. It would have taken us months to come up with an alternative (we developed a data collection software, and Contentful powers the surveys).
Recommendations to others considering the product:
For headless CMSs, it's hard to beat and the free plan is generous


    Timo M.

Awesome and super flexible CMS

  • March 13, 2020
  • Review verified by G2

What do you like best about the product?
I love the flexibility of contentful. It gives you all the freedom that you need to create amazing apps. Working with the Webapp is lots of fun. It's simple to use, fast and you can collaborate with a big team and manage multiple languages in a simple way. In combination with gatsby an amazing stack to build fast, modern sites!
What do you dislike about the product?
With great power comes great responsibility. Since contentful is so flexible, you certainly need some experience to get the most out of it. It takes a bit of time to fully understand all concepts from content types to internationalization but it is worth learning it and the resources on the website (plus learning center) make the learning efficient and fun.
What problems is the product solving and how is that benefiting you?
I want fast and user friendly websites and the combination of gatsby + contentful gives me exactly this. Plus, our project is multilingual and we need to be able to add new languages without too much effort and be able to manage content in a bigger team. Another advantage is that we are going to manage several Apps through one CMS.
Recommendations to others considering the product:
Make sure to have an experienced enough product team and invest time into understanding the core concepts before starting to build your content structure.


    Staffing and Recruiting

Reliable & Mature

  • March 04, 2020
  • Review provided by G2

What do you like best about the product?
While building a new software with a lot of unknowns, one of the best decisions a software company can make is to use Contentful to tackle the complexities with highly reliable and flexible content infrastructure.

The core product is very simple and efficient, scales from beginning to end. On top, it offers a great marketplace (and ability to build your own apps/extensions) that makes Contentful the winner of its own market.

Highly recommended.
What do you dislike about the product?
UX has some room for improvements, and company seems to be already working hard on adressing it.
What problems is the product solving and how is that benefiting you?
We use Contentful for storing and managing highly dynamic data that is subject to change often structurally. Some ofthese data is partially business logic, some of them are layout (yes - we use Contentful as a layout editor as well!) Contentful not only makes it possible, it also provides a neat interface to manage it so we don't have to re-invent the wheel. For us, it's way beyond a CMS actually.


    Sports

Great for projects any size

  • February 11, 2020
  • Review provided by G2

What do you like best about the product?
- Quick & friendly customer support
- Flexible with few limitations
- Simple and straight forward to work with
- Possibility to custimize
- Anyone can work with it once project is set up
What do you dislike about the product?
- Minor limits in location API
- Requires developer skills to set up project (which is why it comes with the advanced features we like, so not really a minus)
What problems is the product solving and how is that benefiting you?
- Complex tagging of different content types to create a sophisticated search engine on site
- Linking an external automated content base that updates the CMS content continuously