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Reviews from AWS customer

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External reviews

293 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Internet

Quick Integration

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
There is not much time required to complete the Zuora integration (generally with in 2 weeks)!
What do you dislike about the product?
Would love to see more documentation and screenshots that explain the set up required for a Zuora integration
What problems is the product solving and how is that benefiting you?
Zuora is a great partner (SP) for us at Amazon Pay.
Recommendations to others considering the product:
Faster implementation time


    Charlie C.

zuora is a good product

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
it is simple to use and easy to navigate, there is good support
What do you dislike about the product?
at this point at the early stages we have no dislikes so far
What problems is the product solving and how is that benefiting you?
billing issues, it's is fast and easy
Recommendations to others considering the product:
give it a try


    Internet

One stop Revenue Management solution

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
Zuora Revpro is one stop revenue manqagement solution that will handle the revenue allocations and with user friendly UI
What do you dislike about the product?
The UI is bit slow and i hope the new UI has better performance
What problems is the product solving and how is that benefiting you?
Revenue allocations, Revenue management


    Computer Software

Using Zuora for billing purposes

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
I like that there are quite a bunch of things that can be automated and integrated with other systems.
It is quite easy to use after you understand the logic
What do you dislike about the product?
It can be slow sometimes especially when created bill runs. It also has some limitations.
What problems is the product solving and how is that benefiting you?
We use it for billing purposes, cash collections


    Gina C.

Zoura Conference

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use to help manage subscriptions
What do you dislike about the product?
Nothing really. A lot of good features.
What problems is the product solving and how is that benefiting you?
Maintaining engagement with customers


    Jonathan T.

Feature filled but needs better documnetation

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
Zuora has a lot of features and has something for virtually every subscription scheme.
What do you dislike about the product?
The API and documentation is very cumbersome.
What problems is the product solving and how is that benefiting you?
Trying to sell multiple subscription products and give more transparency to the customers.


    Pragati R.

Simplest way to build subscriber model

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?

how easy it is to use the subscription model. Downgrades and upgrades are so easy to perform
What do you dislike about the product?

it has to be dependent on the salesforce platform.
What problems is the product solving and how is that benefiting you?
Subscription upgrade and downgrade.


    Legal Services

Great informatitive sales team

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
The team is very clear about the product capabilities and features.
What do you dislike about the product?
The cost of the service is opaque. Difficult to understand the cost and time to implement.
What problems is the product solving and how is that benefiting you?
Subscription billing


    Automotive

Automotivr Sybscription

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
unlocking subscription economy and the fact it helps create new business models
What do you dislike about the product?
ability to license different packages for different modules
What problems is the product solving and how is that benefiting you?
open new business models


    Sean W.

Wonderfully Integrates with salesforce

  • June 05, 2018
  • Review provided by G2

What do you like best about the product?
The integration with salesforce is very robust and allowed our organization to fit zuora to our specific needs. The implementation team did a wonderful job of setting us up for success and even though we had unique requirements they offered workable solutions.
What do you dislike about the product?
It takes training across your organization, which is expected, but there are quite a few places where users can mess up billing. I suggest sending each user through the Zuora university which I hear they are upgrading soon.
What problems is the product solving and how is that benefiting you?
We are a subscription business but did not have good visibility into our billing. Now we have great reporting and can quickly build reports in salesforce. Especially useful is being able to track discounts our sales reps are giving and the impact on revenue.
Recommendations to others considering the product:
Having your own developers is a great idea since the API connection is very powerful, you can customize it to almost any degree.