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Harmony Email & Collaboration

Check Point Software Technologies

Reviews from AWS customer

4 AWS reviews
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166 reviews
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4-star reviews ( Show all reviews )

    Idrees Zargar

Unified threat management enhances email security and boosts productivity

  • June 11, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is to protect email against all zero-day threats, compromised QR codes, other malicious account attachments, and more.

I do not have anything else to add about how I use it at present.

What is most valuable?

The best features Check Point Harmony Email & Collaboration offers in my experience are unified quarantine, account takeover protection, and de-fishing.

Unified quarantine and de-fishing have made managing threats easier and saved our time also.

Check Point Harmony Email & Collaboration has positively impacted my organization, as I have noticed fewer security issues now, and that makes productivity increase also.

The productivity boost has shown itself in my day-to-day work as around a 20% boost in productivity.

What needs improvement?

Check Point Harmony Email & Collaboration could be improved with better integration with third-party solutions.

I do not wish for it to work better with a specific third-party tool or platform, and I do not want to add more about the needed improvements.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for two years.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is stable.

What do I think about the scalability of the solution?

The scalability of Check Point Harmony Email & Collaboration is good.

How are customer service and support?

The customer support for Check Point Harmony Email & Collaboration is good.

I would rate the customer support an eight on a scale of one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used a different solution, which was Cisco, and I chose Check Point for better security.

How was the initial setup?

The initial setup with Check Point Harmony Email & Collaboration was a little complex.

What was our ROI?

I have seen a return on investment, as I can share relevant metrics like money saved, time saved, and fewer employees needed, all of them.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration has been all good.

Which other solutions did I evaluate?

I did not evaluate other options besides Cisco before choosing Check Point Harmony Email & Collaboration.

What other advice do I have?

My advice to others looking into using Check Point Harmony Email & Collaboration is to go for it. It's a good solution.

I would rate Check Point Harmony Email & Collaboration an eight out of ten overall because if it was a little less complex, it would make it a ten for me.

My company does not have a business relationship with this vendor other than being a customer.

I was not offered a gift card or incentive for this review.

I do not have any additional thoughts about Check Point Harmony Email & Collaboration as of now.

We use lots of other tech products such as Cisco, Fortinet, and all.


    Eyob S.

Harmony Email & Collaboration Powerful Collaboration Suite

  • May 31, 2025
  • Review provided by G2

What do you like best about the product?
Real-Time Treat Detection, Data loss Prevention Helps Safeguard Sensitive Data From accident ,Visibility and Reporting and Easy Deployment .
What do you dislike about the product?
Limited Third Party Integration and Customization is Limited.
What problems is the product solving and how is that benefiting you?
Saves Time, Improve Productivity and Boosts Security


    Nasseer Qureshi

Email security effectively detects a wide range of threats and improves productivity

  • May 22, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is to address email threats. It has been effective for our organization by stopping many different kinds of threats, including phishing attacks and ransomware attacks. I am impressed by its AI capabilities because different AI capabilities are incorporated in Check Point Harmony Email & Collaboration. It has been very effective for us, especially when an attacker tries to use AI in their email attack. Check Point Harmony Email & Collaboration has been effective in stopping those kinds of alerts and giving us insights about what is happening in an email alert. The AI features in email security within Check Point Harmony Email & Collaboration have been particularly effective for us.

What is most valuable?

Regarding specific incidents where Check Point Harmony Email & Collaboration's AI features stopped threats, we receive notifications whenever there is a new alert through email to the admin. Whenever there is an alert, we go to the dashboard to check what kind of alerts it has and proceed with the investigation. The system has a very nice dashboard with a clear layout when investigating incidents, showing email profiles and attack types. In the relationship section, it shows different AI indicators that confirm why a threat was stopped and what AI features are at play, indicating AI threats evident in the email. This helps us during investigations as it is easy to see different indicators and decide whether a threat requires quarantine or whether it's a true positive or false positive.

The first standout feature is that it's an API-based email security solution. It took us hardly half a day to get it deployed and set up, compared to other email securities such as Barracuda Email Security which takes days to fully deploy due to inbound and outbound connector setup requirements. Check Point Harmony Email & Collaboration was protecting our incoming, outgoing, and internal emails within half a day of deployment. Another impressive feature is that it offers API-based inline protection, unlike Trend Micro Email Security which wasn't inline, meaning emails would first go to the inbox before being removed if threats were found.

The incorporated AI capabilities are particularly notable, functioning as AI versus AI. It has protected us from various threats and has a nice dashboard that shows if anything is missed by MS 365. For instance, last week we received an email flagged as safe by Microsoft, but Check Point flagged it. Upon investigation, we found it had a malicious attachment, and Check Point provided a full report highlighting the malicious indicators.

The positive impact includes a clear reduction in threats and improved detection capabilities. The dashboard is impressive, neat, and clean, showing all information about threats on the initial landing page. The analytics are very good, particularly the ability to identify real source IPs, which was a distinguishing factor from Trend Micro.

The URL emulation and real-time on-click protection are impressive features. When we receive a malicious document, it can sanitize the document by removing malicious elements while maintaining benign content. The user-to-admin interaction feature for managing quarantined emails is also noteworthy. We utilize analytics to generate reports, helping us pinpoint types of threats and their origin, which has been instrumental in implementing targeted training programs.

What needs improvement?

Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable.

While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for almost a year.

How are customer service and support?

We have used their support and rate it highly. We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Barracuda and decided to switch to Check Point Harmony Email & Collaboration because Barracuda was unable to detect a range of threats that we can now identify thanks to Check Point's capabilities. The switch was primarily due to Check Point's API-based email security, which stood out during our evaluation.

How was the initial setup?

Deployment of Check Point Harmony Email & Collaboration was genuinely impressive and easy. You just needed the Microsoft admin credentials to set it up. After providing those credentials, you receive the options for automatic or manual deployment. When we chose automatic deployment, everything was successfully set up in about 10 to 15 minutes, followed by the application of default policies. Deployment was actually really straightforward for us.

After deployment, the configuration process was not challenging at all. We did not encounter any issues. The primary thing we had to do was change the default policy from detection mode to prevention mode after a few days. Initially, it only detected issues, but per guidance from Check Point and based on best practice documents, we switched to prevention mode. Moving to that mode was easy, and we quickly began seeing emails being quarantined and prevented, making the process quite smooth.

What about the implementation team?

We have not faced any challenges integrating it with syslog and other services. The integration experience has been very good and seamless.

What was our ROI?

We have seen a clear return on investment. The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts. It doesn't require many people to investigate alerts effectively.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup cost, and licensing, I found it competitive. Check Point provided discounts, making the pricing reasonable with respect to the features they offer. The pricing is very justifiable, neither exceptionally high nor exceedingly low.

Which other solutions did I evaluate?

Before choosing Check Point Harmony Email & Collaboration, we evaluated Trend Micro email security, but faced several challenges, such as an inability to support email banners and provide real source IP addresses, which we found lacking. Ultimately, we found that Check Point offered far better features, is stable and scalable.

What other advice do I have?

My advice to others considering Check Point Harmony Email & Collaboration is straightforward. If you're looking for email security that is easy to deploy without disrupting your production environment, this is a great choice. With traditional gateway-based email security, you often have to deal with changing MX records and setting up various connectors, which can be a cumbersome process for administrators. This isn't an issue with Check Point Harmony Email & Collaboration. In just about 10 minutes, one can set it up and get going with the required administrative credentials. Besides ease of deployment, it also offers a range of features that enable detection of malware, phishing attacks, business compromise emails, and other email threats effectively. It has been a very capable solution, and I haven't faced any challenges concerning threats after nearly a year of usage. On a scale of 1 to 10, I would rate Check Point Harmony Email & Collaboration a nine because it satisfies all our requirements. The tool has effectively triggered various threats, which has increased our productivity in areas such as investigation, threat detection, and analytics. The user interaction has also improved, yielding benefits that contribute to a very valuable package for us.


    Nasseer Qureshi

AI-driven email protection boosts threat detection and operational efficiency

  • May 12, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration involves protecting against email threats that are present in the current landscape, and it has been effective for our organization, stopping many different kinds of threats for us, including phishing attacks and ransomware attacks, and this effectiveness has made me particularly impressed by the AI capabilities because it helps stop AI-driven email attacks and provides insights about alerts.

Regarding a specific incident where Check Point Harmony Email & Collaboration's AI features stopped a threat, we receive most alerts via email notifications to the admin, and whenever there is an alert, we check the dashboard to investigate. The dashboard presents various kinds of threats and AI indicators that confirm why threats were stopped, allowing us to easily determine whether to quarantine an email based on its classification as a true positive or false positive.

One specific example of a threat caught recently involved an email that was triggered safe by Microsoft, but Check Point triggered an alert because it contained a malicious attachment, which we confirmed through the report that showed the indicators of the threat.

How has it helped my organization?

Checkpoint Harmony email and collaboration has significantly improved our email security by effectively blocking phishing, malware and ransomware threats. With the implementation of checkpoint harmony email and collaboration we are not able to detect many kinds of threats which we were lacking in earlier email security solution. Its seamless integration with microsoft 365 environment and offers real-time threat intelligence, helping our IT teams to detect and respond to incidents faster. We are also benefitting from the centralized management console that has improved visibility and made it easier to enforce consistent policies.

What is most valuable?

The best features of Check Point Harmony Email & Collaboration that stand out to me include its API-based email security, which allowed us to deploy it quickly compared to Barracuda, and its ability to protect not just incoming and outgoing emails but also internal emails.

The positive impact of Check Point Harmony Email & Collaboration on our organization includes a noticeable reduction in threats, as we are now able to detect different kinds of threats that we could not before, alongside an impressive dashboard that provides analytics on phishing emails and malware threats, which helps us understand what alerts we could have missed without this solution.

What needs improvement?

While checkpoint Harmony Email and collaboration offers useful analytics, there is potential for improvement in providing deeper insights. More granular , detailed analytics on email traffics, threat patterns, and user behavior would help our team better understand risks and make informed decisions. Additionally, enhancing reporting capabilities with customizable and advanced analytics feature would greatly improve our ability to detect trends and proactivly address emerging threats. There improvements would offer a clearer, more comprehensive view of our email security landscape.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for almost a year now.

Which solution did I use previously and why did I switch?

We previously used Barracuda, which could not detect several threats, prompting us to switch to Harmony Email & Collaboration for its improved capabilities.

What was our ROI?

We have seen a return on investment with Check Point Harmony Email & Collaboration because the investigation process is streamlined with a clean dashboard that saves us time in alert investigations.

What other advice do I have?

My advice for others looking into Check Point Harmony Email & Collaboration is to opt for this solution if you seek email security that is not hard to deploy, as it simplifies the process compared to other gateway-based products, allowing you to get started quickly with just the admin credentials of your email service while offering a robust set of features to detect various types of email threats. I rate this solution nine out of ten.


    reviewer2703450

User-friendly portal protects applications and emails efficiently

  • May 09, 2025
  • Review provided by PeerSpot

How has it helped my organization?

The solution is easy to customize and the options available on the portal are easily accessible to all technicians. It provides a user-friendly environment where we can protect SAS applications as well as incoming emails.

What is most valuable?

When compared to other email security solutions in terms of functionality and product usage, Check Point Harmony Email & Collaboration is very straightforward and simple.

What needs improvement?

The main drawback I can see with Check Point Harmony Email & Collaboration is that notifications which are blocked by Microsoft are not able to get notified to the users.

For how long have I used the solution?

We are using Check Point Harmony Email & Collaboration for more than five years.

What other advice do I have?

When compared to other email security solutions in terms of functionality and product usage, Check Point Harmony Email & Collaboration is very straightforward and simple. These are the major points I can see from the product. On a scale of ten, I would rate this solution an eight.


    reviewer2300313

Intuitive user interface and streamlined malware management enhance efficiency

  • May 04, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case for Check Point Harmony Email & Collaboration is email malware protection.

How has it helped my organization?

HEC has improved efficiency many times as its integration with M365 now puts all of these emails in one spot instead of having to create rules twice.

What is most valuable?

The user interface of Check Point Harmony Email & Collaboration is very intuitive and straightforward. The search functionality is very simple, and pretty much anyone can use it. The quarantine and release functionality for malware and junk mail is much more simplified than with previous products. It has reduced effort in tickets and manpower not needing to do this for people who would have to normally put in a ticket.

What needs improvement?

The portal site is a bit slow at times. Plus, all new functions seem to be 'add-ons' instead of just being part of the platform. This is not how I view a subscription.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for two years.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is stable.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration is very scalable as it integrates with O365 cloud.

How are customer service and support?

Customer service is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Proofpoint. We switched because Proofpoint was not catching nearly as many items, and it was very burdensome to administer.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been positive. The product is just as expensive as the previous product, but it saves time and effort all around.

Which other solutions did I evaluate?

Before choosing Check Point Harmony Email & Collaboration, we evaluated Microsoft Defender.

What other advice do I have?

It is a good product, very worth the money. On a scale of one to ten, I would rate Check Point Harmony Email & Collaboration an eight because of all the previous comments I made.


    Kresimir Mikolcevic

Seamless integration with email services enhances inbox protection

  • April 30, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case for Check Point Harmony Email & Collaboration is filtering email traffic.

How has it helped my organization?

Check Point Harmony Email & Collaboration has improved our organization by significantly reducing phishing and malware incidents, enhancing overall email security. Its AI-driven threat detection has helped prevent advanced attacks before reaching users. Integration with Microsoft 365 streamlined protection without disrupting workflows. The centralized dashboard also improved visibility and control over email and collaboration threats, saving time for IT teams.

What is most valuable?

Check Point Harmony Email & Collaboration is highly integrable with Microsoft services, delivering comprehensive protection to our inboxes. This integration allows for enhanced security, identifying more phishing and other types of malicious emails than Microsoft Defender alone. Together, they provide a robust protection solution.

What needs improvement?

Check Point Harmony Email & Collaboration could improve in UI intuitiveness, false positive reduction, and integration with third-party apps like Slack. Users report complex configuration, limited API flexibility, and occasional overblocking of legitimate emails. Enhanced mobile admin support, clearer documentation, and more transparent pricing would also improve the user experience and adoption.

For how long have I used the solution?

We have been using Check Point Harmony Email & Collaboration for about a year.

How are customer service and support?

Customer support for Check Point Harmony Email & Collaboration is very good, excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

It was okay. No big issues during setup, only some challenges during first deployment but that is neglectable.

What was our ROI?

We have seen a return on investment with Check Point Harmony Email & Collaboration by saving time and needing fewer employees to manage email security.

What's my experience with pricing, setup cost, and licensing?

The experience with pricing, setup cost, and licensing was okay.

Which other solutions did I evaluate?

Before choosing Check Point Harmony Email & Collaboration, we evaluated Proofpoint.

What other advice do I have?

Check Point Harmony is not an email gateway, which Proofpoint is. Therefore, it integrates more easily with Microsoft email and services. I rate the overall solution as 10 out of 10.


    Computer & Network Security

Harmaony Email and Collaboration

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
its effective notification feature for immediate threat response and also ease of management.
What do you dislike about the product?
There are something that I found diffcult to understand in the admin dashboard and diffculties in differentating genuine emails from the phishing ones.
What problems is the product solving and how is that benefiting you?
It gave us visibility and protection for our email. And above all it will notify or warn the user about phishing emails other than the adminstrator.


    Abnet Tsegaye Belay

Phishing attacks are effectively blocked with prompt notifications and email protection

  • March 05, 2025
  • Review provided by PeerSpot

What is our primary use case?

We are using Check Point Harmony Email & Collaboration to protect our organization from phishing attacks. For example, our CEO received phishing emails with a subject line 'Fund Relief,' and Check Point Harmony Email & Collaboration helped block it.

What is most valuable?

The features I appreciate about Check Point Harmony Email & Collaboration include notifications about email reputation and phishing protection. As the admin, I am notified immediately when phishing attacks occur, allowing me to block harmful emails quickly. This notification feature ensures that I have control over email activity and helps maintain data security.

What needs improvement?

Check Point Harmony Email & Collaboration could improve by providing configuration recommendations and use case specific solutions.

For how long have I used the solution?

Our company has licensed Check Point Harmony Email & Collaboration for twenty users, and I have just started configuring it.

What do I think about the scalability of the solution?

I think Check Point Harmony Email & Collaboration's scalability is excellent. It allows us to scale protection for more users as needed, potentially up to hundreds or thousands.

How are customer service and support?

I would rate customer support eight out of ten. Though it's my first product from Check Point, I find the service good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any specific email solution before this, except for Microsoft's built-in Defender with Office 365.

How was the initial setup?

The initial setup of Check Point Harmony Email & Collaboration was easy because it is cloud-based, and there is a helpful guide on the dashboard.

What was our ROI?

Investing in Check Point Harmony Email & Collaboration has protected our company data from theft, providing clear ROI. This solution manages threats, reducing my concern about daily email monitoring.

What other advice do I have?

I advise organizations to use Check Point Harmony Email & Collaboration to protect against phishing attacks and data thefts. I would rate the overall solution eight out of ten.


    Sabari Das

Integration with Microsoft, good productivity and good online support

  • November 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

We utilize Check Point Harmony Email and Collaboration for email security.

What is most valuable?

Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft. These are features we often use. Additionally, the deployment is feasible if you have completed some training and acquired hands-on experience. In general, it has good support.

What needs improvement?

There is a need for improvement in handling business email compromise. Additionally, technical support and the licensing model require enhancement.

For how long have I used the solution?

I have been using Check Point Harmony Email and Collaboration for almost eight years.

How are customer service and support?

Support issues exist with the Check Point company itself, not necessarily the product.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Earlier, we used Avanade, IronPort, and Proofpoint before moving to Check Point Harmony Email and Collaboration.

How was the initial setup?

The initial setup is not easy. It is manageable with the proper training and hands-on experience. If the customer wants only the normal features, it usually takes one to two days; otherwise, five days.

What's my experience with pricing, setup cost, and licensing?

I consider the pricing to be a bit expensive, similar to other solutions.

What other advice do I have?

I recommend Check Point Harmony Email and Collaboration to all types of companies, from small businesses to enterprises. I would rate the overall solution as eight out of ten.