For the Infor product that I am working with, which is a financial application system, all of the accountants love to make their reports and calculations on Microsoft Excel. They use it daily for operations and reports like Income Statement, Balance Sheet, and Profit and Loss. My primary use is mainly for financial processes and reports.
Office LTSC Professional Plus
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Accountants have transformed report creation with seamless financial processes integration
What is our primary use case?
What is most valuable?
The key features for me in Office 365 are the formulas that I can create and design my own formulas. This includes functions like addition, submission, IF conditions, and concatenate conditions. These formulas allow me to handle any kind of report I need. It's also highly recommended for accountants and financials to use it for presentation or reviewing tables. Excel is integrated with our solution for Infor SunSystems, enabling a seamless workflow.
What needs improvement?
Enabling macros could greatly improve Office 365. I was making a tool related to Infor called Query and Analysis or Vision, which is inherited in Excel. Through it, I can create a macro, essentially a button executing several formulas in order. Having such a function inside Office 365 would be beneficial for non-technical users to easily create buttons for specific actions, bypassing the need for Visual Basic.
For how long have I used the solution?
I have been working with Office and Office 365 since 2011.
What was my experience with deployment of the solution?
The deployment of Office 365 is very fast and does not pose any issues.
What do I think about the stability of the solution?
I have not experienced any stability issues. The product is stable for me.
What do I think about the scalability of the solution?
For me, Office 365 is very good in terms of scalability for my environment.
How are customer service and support?
I have not needed to contact Microsoft support because the product is very stable. I have a technical background, making it easy for me to use. Therefore, I have not needed technical support from Microsoft.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of Office 365 is very easy. It's a next, next setup process that poses no problems.
What other advice do I have?
Office 365 is a highly recommended tool, especially for financial processes and reports. However, it also suits users who need to make presentations or review tables. My rating for Office 365 is ten out of ten, as it’s a very good solution.
Using live stream features and managing files seamlessly with accessible storage
What is our primary use case?
Our main use cases for Office 365 include planning for different departments such as marketing, sales, project management, finance, and tech. We use SharePoint to store files, making them easily accessible to those with access.
How has it helped my organization?
The integration of co-pilot as part of M365 has made it easy to access support for commom technical issues. This has saved time that would be used on trying to access prompt feedback following back-and-forth emails in getting the correct solution. The links suggested by co-pilot directly provide the required respurce for all tech issues I have faced when using M365
What is most valuable?
The most valuable feature is SharePoint, where we can easily put files and make them accessible to any person who has access. Additionally, we make use of the live stream feature, which is impressive although I cannot remember its exact name. The user interface of Office 365 is well-designed, featuring a copilot that helps navigate challenges effectively.
What needs improvement?
I haven't considered any new features for improvement yet, because I'm new to using the tool. Maybe in two or three months, I will have suggestions for new features.
For how long have I used the solution?
I have been using Office 365 for less than a month, about two or three weeks.
What do I think about the stability of the solution?
So far, the experience has been excellent. On a scale of ten, I would grade it a ten.
How are customer service and support?
I have not needed to contact Microsoft's technical support, as I have been able to use the copilot feature for any questions or challenges.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
The initial setup was quite easy and straightforward. After uploading my credentials to Microsoft Authenticator, accessing the necessary tools was seamless.
What's my experience with pricing, setup cost, and licensing?
I didn't inquire about the specific costs of transitioning from the previous tools. However, I was informed that the cost of using the Microsoft ecosystem is higher than the combined cost of using Notion and Slack.
What other advice do I have?
On a scale of one to ten, I rate the overall solution ten out of ten.
Comprehensive suite improves productivity and functionality
What is our primary use case?
We primarily use Office 365 for presentations, Excel, Outlook, and the entire suite.
What is most valuable?
The most valuable features of Office 365 are its comprehensive suite of tools, including presentation, Excel, Outlook, and the entire suite. All features are helpful, which enhances our overall workflow. Office 365 is essential to our business operations. It has improved productivity and functionality by providing all necessary tools in one suite.
What needs improvement?
I have not thought about improvements. It is quite difficult for me to provide detailed suggestions. I haven't faced any significant stability issues or technical errors, and I am satisfied with the current features.
For how long have I used the solution?
I have been working with Office 365 for quite a long time, more than a few years.
What do I think about the stability of the solution?
My experience with Office 365's stability is wonderful.
How are customer service and support?
I have never contacted Microsoft support myself. Someone from our IT department or support team might have done it, but not myself.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have always used Office 365 and have not tried anything else.
How was the initial setup?
I was not part of the initial setup process. It was handled by someone from the support team, and it took only a couple of minutes.
What about the implementation team?
The setup was performed by someone from our support team.
Which other solutions did I evaluate?
I have not evaluated other solutions. Office 365 is what I am used to working with.
What other advice do I have?
I would rate Office 365 a ten out of ten because I have no problems with it. I do recommend Office 365 to others. I would rate the overall solution a ten out of ten.
Collaboration benefits and cost-saving features have enhanced productivity
What is our primary use case?
I use Office 365 for numerous purposes. I work with technology and various other industries and sectors. In my work, Office 365 is used for many things, especially for collaboration, whether within teams or across different sectors.
What is most valuable?
Office 365 is very easy to use and it's fast, with functionalities that allow for seamless simulations. The collaboration features, especially when working with technology sectors, are highly useful. The ability to utilize the transcription solution embedded in Office is particularly beneficial, as it negates the need to pay for an external transcription platform, offering great return on investment.
What needs improvement?
Office 365 should be easier to integrate with other platforms, similar to Google Sheets. The APIs should allow for easier use across platforms. Additionally, Microsoft's sharing capabilities are more restricted compared to Google, and OneDrive is limited in terms of space and functionality for document management and conversion.
For how long have I used the solution?
I have used Office 365 for a long time, since its inception, approximately seventeen years.
What do I think about the stability of the solution?
The stability of Office 365 is excellent. I have no concerns regarding its stability in use.
What do I think about the scalability of the solution?
Office 365 offers straightforward scalability. In our company and with another customer, it scales easily. Overall, I find the scalability very satisfactory.
How are customer service and support?
Although I have never personally used Microsoft support, the information availability is crucial. I find every issue or question has been easily resolved by searching the internet, indicating strong support resources.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up Office 365 is very easy.
What was our ROI?
The return on investment with Office 365 is quite good, especially with the transcription solution embedded in the product. When compared to the cost of using transcription features on another platform, Office 365 offers significant savings, essentially paying for itself within a short period.
What's my experience with pricing, setup cost, and licensing?
In Brazil, the pricing of Office 365 is reasonable given the plethora of features offered. Although it can be expensive compared to other solutions, the continuous upgrading and enhancement justify the cost. The price is acceptable, although it could be less.
What other advice do I have?
When comparing collaboration features, Google is often more user-friendly, particularly in terms of ease of use, change visibility, and sharing. Microsoft Office is good but is restrictive in sharing capabilities and integration with platforms like Drive. Overall, I love Office 365 and rate it nine out of ten; it's a very good solution.
Efficient task management and quick access to instructions save time
What is our primary use case?
I have been working with the full Office 365 suite, including Excel and PowerPoint. We also have it integrated with Copilot, which I use extensively for various tasks.
What is most valuable?
The design feature of PowerPoint is really effective. The email functionalities are convenient, and the entire suite serves our needs well. I also use automation in Excel and benefit from SharePoint workflows. Additionally, Copilot is integrated with Office 365, which saves me time by allowing quick access to instructions and facilitating the creation of presentations.
What needs improvement?
The search feature in email just doesn't work effectively. If it could be fixed, it would be excellent.
For how long have I used the solution?
I have been using Office 365 for five, six, seven, eight, or nine years.
How are customer service and support?
Microsoft's customer service is really good.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was really easy.
What other advice do I have?
I have been a BDR manager and wish to remain fully anonymous regarding this review. I rate Office 365 ten out of ten.
Increased efficiency in accessing and working on documents quickly
What is our primary use case?
I primarily use Office 365 for presentations, Word documents, and Excel with some macros.
What is most valuable?
Office 365 allows me to access documents and work on them much quicker. I find it beneficial as it includes Outlook, which improves my workflow efficiency.
What needs improvement?
At times, Office 365 closes and restarts by itself.
For how long have I used the solution?
I have been working with Office 365 for the last seven to eight months.
What was my experience with deployment of the solution?
I faced challenges during deployment. The authentication process was problematic, especially due to network restrictions in some areas, impacting mobile authentication. Additionally, migrating emails from Lotus and loading archives was time-consuming. Overall, the deployment took nearly a week for many users.
What do I think about the stability of the solution?
The stability of Office 365 is mostly fine, but sometimes it closes and restarts unexpectedly.
How are customer service and support?
Microsoft support is generally good, but there were one or two instances where issues took longer to resolve.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup posed challenges with authentication, primarily due to network restrictions and migrating emails from Lotus Notes to Outlook.
What's my experience with pricing, setup cost, and licensing?
I do not handle the pricing, setup cost, or licensing, so I cannot provide information on this.
What other advice do I have?
Overall, I would rate Office 365 as the best because I have not used any other solution, and it meets my needs comfortably. I give it a 10 out of 10.
Transitions to advanced email increases productivity by offering more space for communication and document management
What is our primary use case?
I use Office 365 for communication, specifically for sending emails. I also use SharePoint for official documents, internal communication, and a combination of private and public SharePoint for Teams use. Additionally, I use OneDrive.
What is most valuable?
I primarily use Office 365 for email and SharePoint. The email capabilities are very handy to use, with no hidden options, allowing me to use them efficiently at any moment. Since transitioning from a simple, normal Outlook to Office 365, there has been an increase in productivity due to the larger amount of space available to handle emails without needing to delete older ones.
What needs improvement?
From my side, I don't see any improvement needed in Office 365. However, there should be more integration of Copilot.
For how long have I used the solution?
I have been using Office 365 for more than three years continuously.
Which solution did I use previously and why did I switch?
Before, we were using just a simple, normal Outlook. The switch to Office 365 has increased our productivity, primarily due to the larger amount of space available for emails.
What other advice do I have?
Everything is going well. On a scale from one to ten, I would rate Office 365 a ten. I would rate the overall product a ten.
Collaboration and communication thrive with exceptional integrated tools
What is our primary use case?
Office 365 is mainly used for communication in meetings and utilizing collaborative tools within my organization.
What is most valuable?
Office 365 is a good tool for daily tasks and collaborative activities. We mainly use Microsoft SharePoint, which integrates with other tools to facilitate collaboration such as file sharing among colleagues. Additionally, we use Teams and the email solutions provided within the Office 365 environment. The tool enhances productivity if the team is collaborative, helping us speed up work.
What needs improvement?
There should be RAM optimization related to Teams and desktop applications since they are very RAM hungry. Performance optimization should be prioritized to improve efficiency. Additionally, cost optimization should be considered due to the recent price hikes.
For how long have I used the solution?
I have been working with Office 365 from 2014 to 2023.
What do I think about the stability of the solution?
I haven't faced any challenges with the stability of Office 365. I would rate its stability a nine out of ten.
What do I think about the scalability of the solution?
Office 365 is good in terms of scalability. I would rate it between eight and nine.
How are customer service and support?
For customer support, I rate it nine out of ten. I have no complaints about the support.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up Office 365 is very easy. I would rate it nine out of ten for ease of setup. The deployment process depends on the internet connection.
What's my experience with pricing, setup cost, and licensing?
The cost of Office 365 has become a bit costlier in the last few years. We manage expenses based on user requirements, but cost optimization should be considered.
What other advice do I have?
Office 365 is user-friendly, especially when working with Windows as it collaborates well with tools. I would highly recommend Office 365 to everyone. I rate the overall solution a ten out of ten.
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good very much working i think it is a must needed things for the people who are working on the IT field
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