Skilljar by Gainsight
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Good software must buy
What do you like best about the product?
Skilljar is a top-notch customer education platform that provides an easy-to-use and customizable learning environment for companies of all sizes. The platform is intuitive, user-friendly, and provides a comprehensive set of features that are essential for creating engaging and effective learning experiences.
One of the key strengths of Skilljar is its versatility. The platform is designed to support a wide range of learning formats, including video, audio, and interactive lessons. It also offers a variety of customization options, allowing companies to create branded learning experiences that align with their brand and messaging.
One of the key strengths of Skilljar is its versatility. The platform is designed to support a wide range of learning formats, including video, audio, and interactive lessons. It also offers a variety of customization options, allowing companies to create branded learning experiences that align with their brand and messaging.
What do you dislike about the product?
While Skilljar is an excellent platform for customer education, one potential negative aspect is its pricing structure. Skilljar's pricing can be on the higher side for some smaller businesses or organizations with limited budgets, especially when compared to some of its competitors in the market.
Additionally, some users may find the platform's user interface and navigation to be slightly complex or overwhelming, especially if they are new to online learning management systems. However, this can be mitigated with proper training and support from Skilljar's team.
Additionally, some users may find the platform's user interface and navigation to be slightly complex or overwhelming, especially if they are new to online learning management systems. However, this can be mitigated with proper training and support from Skilljar's team.
What problems is the product solving and how is that benefiting you?
Another great feature of Skilljar is its analytics capabilities. The platform provides detailed reports on learner engagement and performance, allowing companies to track the success of their training programs and make data-driven decisions to improve their content and delivery. There are additional apis which can be used to funnel the data to data warehouse for further analysis
Excellent Customer Service
What do you like best about the product?
Northpass’s customer service is unmatched. When I first started in my role using Northpass, our customer success representative set up a weekly time to check in. Six months later, we are still having those check-ins. Our contact, Norm Rasmussen, works with us to meet our needs and help us using Northpass to its fullest potential. He answers our questions and helps us find solutions and best ways to use the product. The LMS is easy to use and really meet the needs of our company.
What do you dislike about the product?
We do wish there was some more variety in the types of activities
Some type of survey feature to get feedback from our learners, maybe an integration with Google Drive
Some type of survey feature to get feedback from our learners, maybe an integration with Google Drive
What problems is the product solving and how is that benefiting you?
User who have completed our Northpass offerings adopt our software faster and have more informed and positive onboarding and training experiences
We can access in- depth analytics and view performance and success of our learners.
We can access in- depth analytics and view performance and success of our learners.
From purchase to launch, a wonderful experience.
What do you like best about the product?
The team that helps you out from the beginning of the purchase process to the initial launch of your LMS (the implementation team) was outstanding. I felt supported the entire way through and never had a question go unanswered.
The Skilljar dashboard as an admin is easy to understand, the easiest of all LMS I have used and I was able to pick it up very quickly and start building courses. It was so easy that we were able to launch more courses than we originally had planned for our first launch.
I can't say enough good things about the team that we worked with and feel like that will just continue to be true going forward.
The Skilljar dashboard as an admin is easy to understand, the easiest of all LMS I have used and I was able to pick it up very quickly and start building courses. It was so easy that we were able to launch more courses than we originally had planned for our first launch.
I can't say enough good things about the team that we worked with and feel like that will just continue to be true going forward.
What do you dislike about the product?
There are minor limitations and things I would like to see added but nothing that truly impedes what we are trying to do. For example, it would be great to have a mixed content lesson type. As in we could have both a video and text in a lesson as a combined type.
The good news is that I was told that feature is on the product roadmap!
Other than that, I haven't felt limited by the system as of yet. Hopefully that doesn't change.
The good news is that I was told that feature is on the product roadmap!
Other than that, I haven't felt limited by the system as of yet. Hopefully that doesn't change.
What problems is the product solving and how is that benefiting you?
We were originally only offering live webinars on a set schedule for our users. With Skilljar we are now empowering them to learn on their own time and they now have this as an additional learning resource to enhance their knowledge and experience with our products.
Helpful program!
What do you like best about the product?
Northpass makes bringing content to our clients/applicants much easier. It is user-friendly. Program offers wonderful analytics and power to the administrators to tailor the courses to their preferences.
What do you dislike about the product?
Sometimes there are software glitches, but customer support and the team is very helpful!
What problems is the product solving and how is that benefiting you?
Bringing content to our applicants in a user friendly way!
Northpass - changing the game for hiring gig workers!
What do you like best about the product?
Northpass can easily be implemented into other systems to create video trainings/quizzes. Quickly see analytics to make improvements to these courses.
What do you dislike about the product?
We had a hiccup with users getting stuck but has been fixed and working great!
What problems is the product solving and how is that benefiting you?
Northpass is able to reach our users more efficiently and in their own time. We can also keep our brand messaging consistent from user to user.
Northpass is easy to use and intuitive and the support team is incredible
What do you like best about the product?
I love the media upload and being able to replace the documents . THe customisation is great as well.
What do you dislike about the product?
I wish we could like events a bit better to out look calendars, I also wish that we could search for Media files when looking to upload scorm files in courses.
What problems is the product solving and how is that benefiting you?
Northpass is giving us analytics, along with a user friendly system which is enhancing self led learning.
It works & is making an impact!
What do you like best about the product?
I love the Customer Success & Support team. The team is always quick to answer and understands the WHY behind our requests without ever needing to explain it to them.
The UI is highly user-friendly and it just makes sense.
The UI is highly user-friendly and it just makes sense.
What do you dislike about the product?
Parts of the platform are still a work in progress. The reporting can be enhanced a bit, and there are small platform functionalities we have asked for that should already be there. The significant part, though, is that the team has addressed those areas and is already looking at enhancing them for us and other platform users.
What problems is the product solving and how is that benefiting you?
Online learning is how the world is going these days, especially in Global organizations. This platform has helped launch our new hire onboarding program, and we can now track employees' product and system knowledge. Our company's retention has not been the best, and this is hopefully going to improve it across the organization.
Great partnership
What do you like best about the product?
Once you know how to use the features it can deliver so much
What do you dislike about the product?
It isn't always intuitive so you need to ask for help.
What problems is the product solving and how is that benefiting you?
Providing an on-demand learning platform with learners only able to access relevant courses
It's been a pleasure working with the Gainsight team
What do you like best about the product?
Gainsight have a responsive team who have taken care of our needs right from the outset. They've worked closely with us to understand the solution we want to deliver and have helped us achieve our goal.
What do you dislike about the product?
Initially it was the inability to reach individual learners to remind them of outstanding course activities, but we worked with the Gainsight dev team who delivered a solution that remedied this.
What problems is the product solving and how is that benefiting you?
The ability to offer a blended learning solution is key to the success of our global education program. The Gainsight LMS allows us to deliver our courses and educational assets to students all around the globe.
The Northpass Team is incredible to work with!
What do you like best about the product?
Northpass has been an excellent solution for our training needs. We have used the learning management system in a variety of ways to educate our learners, including on-demand courses for self-paced learning and hybrid training that includes live or virtual instruction and accessing material online in Northpass. Northpass allows us to use many tools in the learning process, including video instruction, quizzes, surveys, attaching supporting documents, and assignment submissions. Northpass has native integration with Hubspot, our CRM, and allows us to reach and engage with new audiences and automate our communication. Northpass is highly customizable and compliments our brand perfectly.
The team at Northpass is extraordinary. They are highly responsive, very involved, and provide guidance to elevate our student's experience. I want to give special recognition to Nergis Tepeli, who has assisted us in every step of building our learning center, and Hubert Dykiel, who has been a great partner in customizing our learning center.
The team at Northpass is extraordinary. They are highly responsive, very involved, and provide guidance to elevate our student's experience. I want to give special recognition to Nergis Tepeli, who has assisted us in every step of building our learning center, and Hubert Dykiel, who has been a great partner in customizing our learning center.
What do you dislike about the product?
The feedback we have would be to streamline the assignment submission and grading process so there are fewer clicks and the learner's email is not involved. We would prefer to communicate with the learner in Northpass regarding their assignment submission.
What problems is the product solving and how is that benefiting you?
I believe Northpass is working on our ability to view a student's quiz score instantaneously, which is important to us.
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