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SAP Business Suite Packages

SAP AMERICA INC

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    Ravi Kumar B.

Fast Implementation and Real-Time Analytics with SAP S/4HANA Cloud

  • November 13, 2025
  • Review provided by G2

What do you like best about the product?
SAP S/4HANA Cloud offers fast implementation, real-time analytics, and streamlined business processes. Its cloud architecture reduces infrastructure costs and allows seamless scalability. Integrated AI and automation improve efficiency, providing ongoing innovation for organizations
What do you dislike about the product?
SAP S/4HANA Cloud has limited customization options and relies on standardized processes, which may not meet every business’s unique requirements. More flexible integration tools and increased customization capabilities would improve user satisfaction
What problems is the product solving and how is that benefiting you?
integrating disparate systems and complex data into a unified platform, simplifying processes and improving decision-making with real-time insights.

Reducing IT complexity and costs by consolidating business functions on a scalable cloud-based architecture.

Enhancing agility to respond quickly to market changes, supported by automation, AI, and regular innovation updates for continuous improvement.


    정수 .

Powerful Integration, Perfect for End Users

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
I truly value SAP S/4HANA Cloud's integration capabilities with various business components like finance and sales distribution, which significantly streamline our operations. The transparency it offers is excellent, providing clear visibility across different business processes. I appreciate how SAP S/4HANA Cloud has simplified our business processes, which were previously very complex and required numerous consultants and developers. Now, implementing and using the system is much easier compared to the past. Furthermore, its compatibility and suitability for end-users have made the adoption process seamless over time, leading to wide acceptance within our organization. This ease of use and functionality has motivated me to recommend it highly, rating it a perfect 10 in likelihood to recommend to others.
What do you dislike about the product?
I feel that AI-driven processes are not yet well integrated with SAP S/4HANA Cloud. Initially, it was challenging to encourage business users to transition from our previous custom-developed ERP system to SAP S/4HANA Cloud, as they were really accustomed to the older system and were somewhat reluctant to embrace the new ERP system.
What problems is the product solving and how is that benefiting you?
I use SAP S/4HANA Cloud for seamless business process integration, reducing the need for extensive consultancy and development. It facilitates transparency and is well-suited for end users, simplifying complex processes for financial and sales distribution.


    VEER s.

Powerful Cloud ERP with Some Limits

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
I like SAP S/4HANA Cloud for its real-time insights, simplified processes, and automatic updates that help businesses stay agile, efficient, and ready for growth.
What do you dislike about the product?
Some dislike the limited customization, dependency on stable internet, occasional complexity in configuration, and higher costs compared to simpler cloud ERPs.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud helps centralize data, automate key processes, and provide real-time insights across finance, supply chain, and operations. This reduces manual work, improves decision-making, speeds up reporting, and increases overall efficiency, making daily business processes more connected and easier to manage.


    Pasquale C.

Impressive Graphics and Search, but New Procedures Take Getting Used To

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
The new graphics give me a really good impression. It's also searchable, so you don't have to remember all the translations like you did in the on-premise version.
What do you dislike about the product?
I may not like all the new procedures, as they are quite different from those used on-premise. However, with thorough documentation, it becomes much easier to learn and adapt to these new approaches.
What problems is the product solving and how is that benefiting you?
SAP S4/HANA Cloud addresses challenges such as data fragmentation, slow reporting, and inefficient processes by centralizing operations in real time. This leads to improved decision-making.


    Verified User in Retail

It’s a flexible, scalable ERP solution ideal for driving digital transformation and business agility

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
SAP S/4HANA Cloud offers real-time analytics and intelligent automation, enabling faster and smarter business decisions.
Its seamless integration and scalability help organizations adapt quickly to changing business needs.
What do you dislike about the product?
SAP S/4HANA Cloud can be complex to implement and requires significant training for users.
Its high cost and limited customization options may challenge smaller organizations.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud solves data silos and process inefficiencies by integrating all business functions in real time.
This leads to faster decision-making, improved productivity, and greater operational transparency.


    Manufacturing

Comprehensive and Flexible ERP Solution

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
SAP is the most comprehensive ERP system on the market. It supports standardized business practices with enough flexibility to customize to fit any business model.
What do you dislike about the product?
The public cloud model adds more layers to security compared to privately hosted systems and adds potential failure points that could cause service disruptions.
What problems is the product solving and how is that benefiting you?
SAP S/4 HANA Cloud allows you to access your ERP system from any device, ensuring secure authentication each time. This cloud-based solution streamlines administration and makes it easier to keep your system updated with the latest version.


    Oil & Energy

Most scalable, Flexible and Real time operations

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
Real-time operations: Data flows instantly across finance, logistics, and production — no delays, no overnight batch jobs. Decisions can be made with current information.

Continuous innovation: Regular cloud updates bring in the latest features, analytics, and AI tools without long upgrade projects.

Scalability and flexibility: It grows easily with the business — adding users, entities, or new geographies is far simpler than in old on-premise systems.
What do you dislike about the product?
Customization limits: While the cloud version promotes standardization, it doesn’t allow deep tailoring like the on-premise SAP systems did.

Initial migration effort: Moving from ECC or other legacy systems can be complex and time-consuming, especially with data cleansing and process redesign.

Dependency on connectivity: Since it’s a cloud platform, performance and accessibility depend entirely on stable internet and system availability.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud addresses the challenges many companies face with legacy ERP systems — scattered data, slow decision-making, and high infrastructure costs.

By moving to a cloud-based digital core, it eliminates the need for heavy on-premise servers and lengthy upgrade cycles. Business processes across finance, supply chain, procurement, and manufacturing are integrated in real time, which helps reduce duplication and data silos.

It also improves agility — updates are delivered automatically, so the system stays current without large upgrade projects. The embedded analytics and AI features give decision-makers insights instantly, enabling faster and more informed business actions.

From a business standpoint, the main benefits are lower total cost of ownership, improved scalability, faster innovation cycles, and the flexibility to adapt to new market or regulatory changes quickly.


    Florian L.

Great Features, but different code lines and release cycles make it harder to support.

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
Easier maintenance and slightly faster implementations are possible. Access to new technologies like artificial intelligence for supporting daily business.
Chance to redesign historicial implementations.
What do you dislike about the product?
Some features not available in on-prem versions. A lot of complexity when using wide spread of scenarios. Integrated help functions are not yet included, different code lines make it not easy to develop for private and public cloud in parallel.
What problems is the product solving and how is that benefiting you?
Get rid of historical programs and developments, chance to start from scratch with unified processes and redesign using best practices. Bring development to a modern level.


    Media Production

Easier on the first view

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
The user interface is better than the old SAP R3 that we used. The apps in the home menu make it easier to navigate than the list of applications used before.
What do you dislike about the product?
The programm is way slower than R3. Loading times take up to half a minute and the single applications feel more complicated and are not as intuitive as navigating.
What problems is the product solving and how is that benefiting you?
The new programm functions as one new all in one solution for several companies and for the future purpose to set up a shared service center with colleagues from all companies.


    Anna D.

Real-Time Analytics and Integration Shine, but Room for Improvement

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate S/4HANA Cloud for its ability to process data in real time, as well as for the way it streamlines finance and logistics workflows. Its seamless integration across various business processes is also a significant advantage for me.
What do you dislike about the product?
I value SAP S/4HANA Cloud for its real-time analytics, efficient processes, user-friendly interface, and the way it integrates smoothly across finance, supply chain, and operations.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud addresses the challenges of fragmented processes and delayed data access by offering real-time insights, streamlined automated workflows, and integrated operations. This combination leads to greater efficiency and supports better decision-making.