SAP Business Suite Packages
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Efficient, User-Friendly, but Room for Further Enhancement
What do you like best about the product?
What I like best about SAP S/4HANA Cloud is how smooth and fast the overall experience feels once you get used to it. The real-time insights and clean Fiori interface make day-to-day usage very efficient, especially since I use the system quite frequently. Implementation was structured and easier than traditional on-prem setups, and the regular automatic updates are a big advantage because we keep getting new features without downtime. Customer support has also been reliable whenever I needed help. I also appreciate that the system integrates well with other SAP products and third-party tools, which makes the entire workflow more connected. Overall, the combination of speed, modern UI, and strong integration capabilities is what stands out the most for me.
What do you dislike about the product?
My main dislike about SAP S/4HANA Cloud is that even though the system is powerful, the ease of use could still be improved. Some Fiori apps feel unintuitive at first and require extra training. Implementation also takes longer than expected because many processes need to fit into the standard, so customization options are limited. Customer support is helpful but sometimes slow to respond for complex issues. I use the system frequently, and while it offers a wide range of features, a few important ones still feel incomplete or require additional add-ons. Integration with other systems works well overall, but it can become complicated when dealing with non-SAP tools. So the platform is strong, but these areas still have room for improvement.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud has been instrumental in addressing the issue of slow and disconnected processes. Previously, obtaining accurate reports or tracking data across different modules was time-consuming, but now, with real-time updates, decisions can be made more quickly and with greater accuracy. The automation of many routine tasks has also significantly reduced manual work. The system enables smoother connections between various business areas, which helps prevent errors and enhances overall visibility. Personally, the greatest advantage is having immediate access to reliable data, allowing me to work more efficiently without waiting for lengthy batch processes or multiple approvals. In summary, it has introduced greater speed, transparency, and consistency into daily operations.
Revolutionizes Business Processes with Real-Time Analytics and Innovation
What do you like best about the product?
SAP S/4HANA Cloud stands out for its real-time analytics, strong performance, and ongoing innovation powered by in-memory technology. These features help accelerate and streamline business processes. Among its main advantages are enhanced operational efficiency, a simplified data model that allows for quicker processing, and automatic, continuous updates from SAP. These updates not only minimize IT overhead but also ensure access to the latest features, including advancements in AI and machine learning.
What do you dislike about the product?
My main dislikes about SAP S/4HANA Cloud are its high costs and complexity, as well as the steep learning curve it presents. I also find the system to be quite rigid, with limited options for customization and some difficulties related to usability and integration. Additionally, certain older features seem less developed compared to what was available in previous SAP products.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud addresses challenges such as data silos, slow processing, and manual, error-prone tasks by offering real-time analytics, automation, and a unified, intelligent platform. This leads to benefits like quicker, data-driven decision-making, increased efficiency through automation, cost savings, stronger security, and greater flexibility to adapt to evolving business requirements.
Streamlined Experience with Powerful Fiori Apps and Real-Time Insights
What do you like best about the product?
I appreciate the streamlined user experience, especially the Fiori apps for payment processing and bank statement handling and also Liquidity Management. The system’s real-time data, predefined best-practice content, and integrated AI/ML services (like Cash Application) significantly reduce manual workload.
What do you dislike about the product?
Some configurations are still less flexible than in on-premise systems. Integration with external banks or legacy systems can also be challenging due to strict Cloud governance.
What problems is the product solving and how is that benefiting you?
It automates and accelerates payment processes, bank statement posting, and reconciliation. Exception handling is faster thanks to embedded intelligence. As a consultant, this reduces the amount of manual clearing, increases transparency, and provides a more stable and predictable month-end closing.
Seamless Integration and User-Friendly Experience for Finance Teams
What do you like best about the product?
In my experience, this product has been quite straightforward to use once you become familiar with the Fiori layout, and it definitely feels much cleaner compared to older SAP versions. From a user perspective, the implementation process was not too complex, and most of the features I needed for payroll and payment processing were already available. I found myself using it regularly, particularly during payroll cycles and at month-end. The integration with other SAP tools, especially Multi-Bank Connectivity, is seamless, which I consider a significant advantage. Customer support is generally decent, while they aren't always the fastest to respond, they typically resolve issues when you reach out. Overall, the range of features and the strong integration with other SAP applications make it a good fit for daily finance tasks.
What do you dislike about the product?
Some screens can feel a bit too "click heavy," requiring you to go through several extra steps just to accomplish simple tasks. Additionally, with each quarterly update, the UI or certain parts of the process tend to change slightly, which means it takes a bit of time to get used to the new layout. I've also noticed that a few apps can be slow to load during peak times. While none of these issues are major, they can add up and slow you down, especially when you're already busy with payroll or month-end tasks.
What problems is the product solving and how is that benefiting you?
This software primarily eliminates the frustration of dealing with slow and outdated finance processes. With everything updating in real time, I no longer have to wait around for numbers to refresh or for batch jobs to complete during payroll or month end. It conveniently centralizes all payment, approval, and bank related tasks, which genuinely simplifies my workflow. When I used it together with SAP Multi Bank Connectivity, the entire process, from creating payments to receiving bank responses, became much more seamless. Overall, it significantly reduces manual work and allows me to complete tasks more quickly without having to juggle multiple systems.
Robustness and Flexibility with Easy Scalability
What do you like best about the product?
I greatly enjoy the robustness and flexibility offered by SAP S/4HANA Cloud. The ability to create customizations tailored to the specific needs of the business is something I truly value, as it allows the system to precisely fit our company's requirements. I also like its ability to scale as the company grows, which allows us to expand the service to new areas without making significant changes. The switch to SAP S/4HANA Cloud from SAP FI on premise has been positive due to the advanced capabilities of the SAP HANA database, as well as the cost reductions and improvements in the system's operability and scalability.
What do you dislike about the product?
I find that the interface for the administrative user is not very intuitive or user-friendly, especially for new users, which makes it difficult for them to know how to use the system properly. This requires my team to make a great effort in onboarding new users, providing adequate training or looking for experienced individuals.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud provides the infrastructure to develop financial and business logic, essential for serving the company and expanding services without major changes, improving operability and scalability, although the interface could be more intuitive for new users.
Reliable for HR, But Not Intuitive
What do you like best about the product?
I find SAP S/4HANA Cloud to be quite reliable. Whenever we implement an update, it works well, and it's rare for any issues to be reported. Once you understand how the system works, the logic is quite obvious and it functions effectively. Despite requiring some experience with SAP initially, once you're accustomed to the platform, its operations feel intuitive.
What do you dislike about the product?
I find SAP S/4HANA Cloud to not be very intuitive. It requires a substantial amount of experience and thorough onboarding from the very beginning to understand the system effectively. In our company, we have to start with basic processes like onboarding with master data and then move to more complex operations. This complexity extends to queries and the backend perspective, underscoring the system's lack of intuitiveness.
What problems is the product solving and how is that benefiting you?
I use SAP S/4HANA Cloud to handle master data, process payroll, and make technical adjustments, solving these challenges efficiently.
Real-Time Insights and Streamlined Processes with SAP S/4HANA Cloud
What do you like best about the product?
I appreciate how SAP S/4HANA Cloud delivers real-time data and analytics. It streamlines processes, enhances decision-making, and offers a comprehensive overview of finance, supply chain, and operations.
What do you dislike about the product?
I find that SAP S/4HANA Cloud can be quite complex to configure when it comes to meeting particular business requirements. Setting up some of the more advanced features often demands a high level of expertise and attention, which may slow down the overall adoption process.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud solves fragmented business processes. It provides real-time data, automates workflows, and improves decision-making, boosting efficiency across finance, supply chain, and operations.
Effortless Data Management Made Simple
What do you like best about the product?
It made data management simple and was very easy to implement with ABAB. This helped my customers work on their products more easily. Additionally, it provides quick access to the database, allowing users to view data frequently.
What do you dislike about the product?
Even though it was in the S4 system, the speed of data fetching was somewhat slow, which made it challenging to maintain properly. Additionally, there are some issues, such as the need for frequent feature upgrades.
What problems is the product solving and how is that benefiting you?
Maintaining on-premises systems can be expensive due to the costs of servers, upgrades, and patches. These technical overheads were a significant challenge, but moving to SAP HANA Cloud has addressed this issue. Additionally, SAP HANA Cloud offers backup capabilities, which makes it easier to recover data if needed.
Great Performance, Just a Bit Complex
What do you like best about the product?
I like that SAP S/4HANA Cloud is fast, easy to use, and keeps everything in one place. The real-time data and clean interface make daily work much smoother and more efficient.
What do you dislike about the product?
Sometimes the system feels a bit complex, and certain features take time to learn. A few processes could be more user-friendly, especially for new users.
What problems is the product solving and how is that benefiting you?
SAP S/4HANA Cloud helps bring all our data and processes into one system, which saves time and reduces errors. It makes reporting faster and gives clearer insights, so decision-making is much easier.
Highly Flexible with Seamless Customizations
What do you like best about the product?
we appreciate SAP S/4HANA Cloud for its great flexibility and improved user interface tailored for business users, along with the extensive extensibility features available for developers. This software excels in providing powerful business benefits. I am particularly impressed by the way it allows us to retain core functionalities while also offering the possibility of implementing new customizations through its extensibility features on SAP BTP. The Accounts Payable module is an essential part of my daily operations, enhanced by the Fiori apps, which provide a superior interface experience for end-users. Additionally, I value the strong integration capabilities offered by SAP BTP, which utilize their Integration Suite and Data Intelligence Cloud to seamlessly connect with both SAP and non-SAP systems, making integration much smoother and more reliable.
What do you dislike about the product?
I find it challenging to consider the portability of features that the business was accustomed to in ECC, which are now missing in SAP S/4HANA Cloud. The transition involves missing functionalities that were previously available, which can be frustrating. Additionally, while the capability to extend features using SAP Build is beneficial, it incurs additional costs per service, adding to the financial overhead.
What problems is the product solving and how is that benefiting you?
I use SAP S/4HANA Cloud for enhanced flexibility, user-friendly interfaces, and extensibility, retaining core functionality while enabling customizations. It streamlines financial processes like Accounts Payable, improving business consolidation and integration capabilities.
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