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External reviews

646 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

A top in class iPaaS solution

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Great SOA platform, native cloud capabilities, Marketplace, Web Designer
What do you dislike about the product?
Lost some native event-driven capabilities since last version
What problems is the product solving and how is that benefiting you?
Salesforce integration
Recommendations to others considering the product:
Salesforce integration available but not strong, missing several Salesforce products (Mule 4 - Commerce Cloud and platforms (Heroku)


    Utilities

Architect review

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
The possibility to define and design the architecture of the integrations and the flows before the development and collaboratively.
What do you dislike about the product?
With the vertical layout of the flows is very difficult to understand the data flow.
What problems is the product solving and how is that benefiting you?
Any integration between legacy and cloud platform. The possibility to upsell ESB to our clients.


    Justin S.

Great Software for Our Buisness

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
This platform was easy to learn, and provides a lot of help for our organization. The tutorials they offer are great for new developers, and the tools are intutivie.
What do you dislike about the product?
The platform itself can be a bit laggy at times, and you definitely don't want to be running too many other programs on slower machines.
What problems is the product solving and how is that benefiting you?
We use mulesoft to handle the data transformation of contact data from our databases into salesforce.
Recommendations to others considering the product:
This is a great platform with salesforce. We noticed our load times increase from 15 seconds, down to less than 3 when we made teh switch.


    Carlos Armando A.

Its a platform that make easy your journey but...

  • February 19, 2019
  • Review verified by G2

What do you like best about the product?
I think that the best is how you could manage from only one site, all the aspects of your api journey since the design of your integration until apply security and customize aspects to hace a good performance of the APIs.
What do you dislike about the product?
Is not a platform that easily helps you to expose to internet the services to make some monetization
What problems is the product solving and how is that benefiting you?
Making easy to connect two applications, helping to solve unconsistencies between platforms and demise p2p connections
Recommendations to others considering the product:
This is a platform that it is easy to use.


    Christopher D.

A versatile product that will meet any need!

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
The flexibility of the local and cloud based tools to create, share, version and release applications and APIs!
What do you dislike about the product?
There is a bit of a learning curve going from Mule 3 to Mule 4 that requires some training. For smaller shops that don't have the resources or funding to provide training to all appropriate members, it can take some time to get up to speed.
What problems is the product solving and how is that benefiting you?
Integrating with our sponsors and partners for very specific business needs in the biotech market. We have been able to shift a number of complex integrations from a one-off implementation to a reusable cross-customer and cross-study platform.


    Mónica P.

Powerfull tool for integration

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
The fast way to integrate our corporative system with any other
What do you dislike about the product?
At the beginning the learning curve is difficult, but when you acquire the experience, the construction is very fast.
What problems is the product solving and how is that benefiting you?
obtain corporate data for different systems


    Information Technology and Services

Complete solution for API and Integration challenges

  • February 19, 2019
  • Review verified by G2

What do you like best about the product?
MuleSoft Anypoint is a very mature and robust product. It's easy to get used to it and the components in flow designer are flexible, reliable, and powerful to build from simple to complex integration scenarios. The API Manager platform requires no effort to configure providing fast ramp up.
What do you dislike about the product?
In my country the taxes are high and the currency exchange rate presents some disadvantage. The entire solution is best suited for large companies, where multiple development teams work making the ROI more visible. The other thing is that in Brazil we don't see advertising and the brand is not well known.
What problems is the product solving and how is that benefiting you?
As a software development technical sales advisor I have seen multiple projects, ranging from easy and fast API infrastructure to scalable integration solutions.
Recommendations to others considering the product:
Consider the solution as a complete platform for building APIs and Integration scenarios.


    Jean Leonardo H.

Great Experience after a lot of years working with others tools i'm sure that Mul is the best.

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
The power of developing using the API LED.
What do you dislike about the product?
At this moment i have not dislikes about.
What problems is the product solving and how is that benefiting you?
The power of developing though the API LED allow us to be fast in our integration projects and the result of that are better solutions that aggregate more value to our customers.
It able us to create standard API's what reduce a lot the number and complexity of integrations.


    Computer Software

A clean and simple integration hub

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Anypoint Platform is simple to use and easy to train new user on. It offers high leves of flexibility making it a practical solution no matter what the project.
What do you dislike about the product?
I would rather write code but that is just my personal preference - I just enjoy coding.
What problems is the product solving and how is that benefiting you?
Our products integrate with a wide range of 3rd party products. While the data being transferred is similar in all integrations, the structure can vary widely and AP helps negotiate this change in a quick and agile manner


    Information Technology and Services

Thoughts from an old Muleteer

  • February 19, 2019
  • Review verified by G2

What do you like best about the product?
I like the idea of a unified platform for API management and API implementation: A Huge toolbox of connectors and an easy way of writing transformations.

For me it's important to choose the right tool for the problem: So quite often it is DataWeave, but I still want an easy "escape route" into Java code in cases where DataWeave is not enough.

I like the integration and adoption of standards: A standard Maven build, so I can smoothly integrate into build pipelines.

I like unit tests, let it be JUnit for Java or MUnit for Mule applications.
What do you dislike about the product?
I dislike the way customers and partners are treated:

* When you open a case, sometimes the solution is: "Put an idea to the portal." (See notes to the portal below.)

* Time between case opening and solution is quite long, often a year, sometimes more And my impression: It's getting worse. It's often frustrating: When you are developing and find a bug, you have no chance the bug is fixed before you release. Typical release times are six weeks to four months, but most of the time you will not get a fix in that time range. And opening a S1 is no option because it's development, where you find it when you do proper testting. Additionally: I often have the feeling not all of our input reaches development. In most cases, we provide a demo app to reproduces the case. So we try to make it as easy as possible for developers at MuleSoft.

* Idea portal: In our view the idea portal is a pure marketing joke. The idea that was downvoted most has been implemented (and after that deleted from the portal). A lot of ideas which would really improve the daily experience for developers and which would be easy to implement are ignored.

* Release notes: The release notes are often late and in most cases incomplete. We had several cases where a good note could have warned/informed us about changes to be made.

An idea for improvement: Why can't you open a channel for big customers and/or customers with long experience or for partners who really know the plattform to your internal product owners and/or engineering? We really *work* with the plattform, we often know the details by debugging into the code. I think we could help. And it would help MuleSoft (and other customers) to make the product better!

Our impession: Development it purely marketing driven. Make it shiny so you can sell it, but don't care about the customers using it. I know these are hard words, but it is the direction I observe and it's the direction one of the biggest customers in Germany observes.
What problems is the product solving and how is that benefiting you?
As a consultant: Just consulting. :-)

But for my customers: Wide range of problems, from simple on premise point to point integration to customers with a well established C4E and hybrid deployement (cloud and on premise).
Recommendations to others considering the product:
Look into the contract, make sure your cases are fixed in time.