Rocketlane
RocketlaneReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
784 reviews
from
External reviews are not included in the AWS star rating for the product.
Good service for time entry and resourcing
What do you like best about the product?
Easy to navigate and the support is great. Timesheet entry is easy to use.
What do you dislike about the product?
So far the product is error free and good.
What problems is the product solving and how is that benefiting you?
Lets me track the time against each project and bill the customer
Perfect Onboarding Tool
What do you like best about the product?
Has made our onboarding process a lot more efficient and effective. Clients love having access to the project plan and have been impressed with how easy it to use.
What do you dislike about the product?
No downsides as such. They do have a lot of features so the intial set up was a little overwhelming.
What problems is the product solving and how is that benefiting you?
Before Rocketlane, our onboarding process was not as fluid and customers did not have any visibility on the progress of the project. Now they know exactly who is responsible for which task. Also the automated emails help keep everyone aware of the progress or delays in the project making the onboarding manager's job easier.
Tool is great for working directly with customers in implementations and day to day operations
What do you like best about the product?
It is great having a place to work with customers directly and be able to have internal items seperated do internal teams can work in it as well. Allowing us to submit subtasks which can easily be reviewed daily or weekly as projects are beng implemented. Being able to integrate JIRA tickets is very helpful.
What do you dislike about the product?
The only downside is sometimes customers think things are instant in Rocketlane as you would have it in slack.
What problems is the product solving and how is that benefiting you?
Providing up to date checklists/ tasks and assigmnements for both internal and external stakeholders. So no more hacing to have seperate sheets or documents to maintain.
Excellent Onboarding Tool
What do you like best about the product?
Rocketlane helps you to keep on track with tasks and allows you to have visibility into all of your accounts.
What do you dislike about the product?
I am still learning some of the tool. I am a new user.
What problems is the product solving and how is that benefiting you?
It allows me to have visibility into all of my projects and to have a place to make sure I am moving forward in a timely manner.
Hassle-free time-management
What do you like best about the product?
The google calendar sync feature is my favourite. I saved a lot of time and manual efforts.
What do you dislike about the product?
The only inconvinience I felt was there's no option on edit the meeting time when adding the meeting from G-calendar.
What problems is the product solving and how is that benefiting you?
The automations along with slack integration are quite helpful.
User friendly and very easy to navigate
What do you like best about the product?
It's very user-friendly and very easy to navigate this tool helps me to communicate with customers and helps us to track the onboarding process more efficiently.
What do you dislike about the product?
There is no option to set up out of office and I think the team can also improve the pace of the navigation, sometimes it's a bit slower.
What problems is the product solving and how is that benefiting you?
It helps us & our clients to track the Onboarding process in real time.
As QA tester i assign taks very easy and tracking all my issues here
What do you like best about the product?
Tracking very easily and described your work in timesheet for week or Month so that management will know how much work has progressed.
What do you dislike about the product?
Some time it lags when there are too many tasks on the screen. The page may not load and I'll need to refresh it. This only happens on our large projects.
What problems is the product solving and how is that benefiting you?
It helps us to manage our time and track our projects
Good PM tool
What do you like best about the product?
A project management tool that's used to identify customers we work with and the tasks for the said project.
What do you dislike about the product?
I'm new to the platform and have not had too many issues.
What problems is the product solving and how is that benefiting you?
Project management for the team
Great value for the product
What do you like best about the product?
We have been customers for 3 years. It seamlessly integrates with select platforms such as Salesforce. For everything else, there is an API integration that is well documented.
What do you dislike about the product?
I want a notification digest for the entire week. Too many updates for me.
What problems is the product solving and how is that benefiting you?
Great to use a tool like Rocketlane and migrating from spreadsheets
Rocketlane provides lots of features and is user friendly
What do you like best about the product?
Tracks everything that we work on from many departments. It helps surface where our time is spent and what demand the business has from clients. The resource management is used to understand how many of our employees are busy during the current quarter!
What do you dislike about the product?
There's no easy way to find a project that I accidentally deleted. I have to reach out to support. But they are able to bring it back to life!
What problems is the product solving and how is that benefiting you?
Resource allocation and a 20,000 feet overview of the business
showing 231 - 240