Kore.ai
Kore.aiReviews from AWS customer
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Convenient AI powered flow design for calls
What do you like best about the product?
I really appreciate Kore.ai’s low-code/no-code environment, which makes designing complex flows simple and efficient. Its robust utterance and pattern recognition ensure accurate responses, while GenAI integration adds intelligence. Direct API connectivity for tasks like booking flights or purchases is so seamless that even a person blindfolded about technology could easily book flights if the Kore.ai bot is integrated with a website, making the platform versatile, powerful, and incredibly user-friendly.
What do you dislike about the product?
Kore.ai can feel overwhelming for beginners due to its many features and complex configurations. Large workflows may face latency, and version control options are limited. Documentation and support could be more comprehensive, and for smaller teams, the enterprise-level pricing may make adoption challenging compared to lighter, simpler alternatives.
What problems is the product solving and how is that benefiting you?
Kore.AI can solve may problems like for any booking system like for travel agency or flight booking agency, using kore.ai bot users can book flights or bus just by chatting with the bot. They simply give them the date and destination and ticket can be booked easily without complications.
Smooth and very clean
What do you like best about the product?
The design and the features which do not necessarily need someone to write code
What do you dislike about the product?
There are some bugs sometimes, in some fields after saving, it doesn’t save properly
What problems is the product solving and how is that benefiting you?
It is solving many use case problems for big companies, instead of searching for the information of the company, you can just talk to the bot and it will answer
It helps to get more knowledge about artificial intelligence
What do you like best about the product?
It provides a free basic training and it also provides some relaxation on submitting assignment
What do you dislike about the product?
If session language is in Hinglish then it more helpfull for students also
What problems is the product solving and how is that benefiting you?
Adding more features of ai.
Does the required job . Must have tool.
What do you like best about the product?
Automation at your fingertrips. get away with all your mundane ecosystem and bring agility in no time.
What do you dislike about the product?
Automation has its own downsides and not all companies are ready for this switch yet specially the one which focuses on human touch point.
What problems is the product solving and how is that benefiting you?
Being a BSP , Kore was an obvious choice to partner and help businesses automate their mundane task and help them enrich their customer experience.
Kore.ai BOT Training Experience
What do you like best about the product?
The instructor was really helpful in understanding the BOT implementation concepts using multiple examples.
Overall the kore.ai platform is quite user friendly and its quite easy to deploy a bot and publish it to production using kore.ai
Overall the kore.ai platform is quite user friendly and its quite easy to deploy a bot and publish it to production using kore.ai
What do you dislike about the product?
The kore.ai platform is sometimes unstable and causes glitches while saving any configurations.
What problems is the product solving and how is that benefiting you?
Kore.ai is upto speed with the market trends specifically on the conversational IVR and chatbot perspective.
Full-Stack Bot Builder
What do you like best about the product?
What I like best about Kore.ai is the way it gives full control for building smart bots. Everything is in one place. The platform makes it easy to test, plug LLMs, and connect to external data using RAG and usage search. No need to depend on multiple tools — everything is smooth and efficient.
What do you dislike about the product?
To be frank, the platform is quite strong overall, but one area that can be improved is the response latency when working with LLMs.
What problems is the product solving and how is that benefiting you?
Kore.ai solves key enterprise challenges like automating customer support, IT service desks, and complex workflows using conversational AI. For me, as a test engineer, it helps by providing a unified platform to build, test, and integrate bots with LLMs and external data sources easily. This reduces manual work, speeds up bot deployment, and improves accuracy in data retrieval with Agentic RAG—making my job efficient and reliable.
Powerful Platform for Building Smart Virtual Assistants
What do you like best about the product?
I like how Kore.ai makes it easy to build Virtual Assistants and train them using utterances with support from ML, Knowledge Graph, and Ranking for accurate intent detection
What do you dislike about the product?
Sometimes when we train Dialog Tasks, the updates don’t reflect immediately, which can slow down testing and validation
What problems is the product solving and how is that benefiting you?
Kore.ai helps automate responses for end users and supports company service executives by handling routine queries efficiently, reducing workload and improving response time
Empowering Conversational AI Platform for Scalable Automation
What do you like best about the product?
Kore.ai provides a powerful and highly customizable conversational AI platform that enables seamless automation across customer support, internal operations and digital channels
What do you dislike about the product?
While the platform is robust, the initial learning curve can be steep for newcomers. The UI, although feature-rich, sometimes feels overwhelming due to the number of configurations.
What problems is the product solving and how is that benefiting you?
Kore.AI is solving the challenge of delivering consistent, scalable, and intelligent, customer and employee experience through conversational AI, We were facing limitations with human-only support models and needed a solution that could automate repetitive quries, reduce response times, and operate 24/7 across multiple channel
Kore.ai is the best product to build the chat and voice bots
What do you like best about the product?
Kore.ai has the 4 products.
1. Automation AI
2. Contact center AI
3.Agent AI
4. Search AI
What I like most in kore.ai
1. There are 4 types of products to build the bots.
2. It is a low-code, no-code platform.
3. Based on the requirements, we have nodes to build.
4. Chat and voice bot building.
5. There are different roles while implementing the bots. Based on the roles, we can send it to others for testing.
6. Customer support is very good.
1. Automation AI
2. Contact center AI
3.Agent AI
4. Search AI
What I like most in kore.ai
1. There are 4 types of products to build the bots.
2. It is a low-code, no-code platform.
3. Based on the requirements, we have nodes to build.
4. Chat and voice bot building.
5. There are different roles while implementing the bots. Based on the roles, we can send it to others for testing.
6. Customer support is very good.
What do you dislike about the product?
1. Subscription cost.
2. Prior Knowledge required to build the product.
3. Based on one command, we can't build the bot.
2. Prior Knowledge required to build the product.
3. Based on one command, we can't build the bot.
What problems is the product solving and how is that benefiting you?
It is easy to build the bots and easy to integrate with my website.
amazing platform
What do you like best about the product?
Its low code no code platform and easy to understand. very easy to use the platform.
What do you dislike about the product?
Sometimes it will not be working properly .
What problems is the product solving and how is that benefiting you?
easy to built the chat bots and understanding is also easy.
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